Programmer Analyst System

Richard V. Leslie

***** ****** ****** ****** *****

Wildwood, MO 63025

cell 314-***-****

*********@*******.***

Business Analyst

An Information Systems Professional with diverse experience in data business analysis, software development, process design and improvement skills. Extensive experience in the management and implementation of productivity and performance improvement solutions.

Experience in preparing detailed project documentation into project deliverables such as high level designs, functional requirements, and business requirements.

Qualifications

Facilitate information gathering meetings with business partners to gather data requirements, create data flows, modify business process and data interdependencies.

Monitor work with developers during the development phase to ensure that business and functional specifications are accurately implemented.

Develop and facilitate the execution of user acceptance plans to ensure that the business requirements and specifications have been achieved and development/process is ready for production deployment.

Facilitate deployment/release/implementation plans to ensure system and/or procedural changes have been applied to the existing business environment...

Proficient with all phases of the systems development life cycle( SDLC) using Waterfall Methodology and Agile(JIRA).

Experienced in root cause analysis.

Skilled in drilling down business requirements.

Proficient in Microsoft Office Suite programs and other office-related applications.

Professional Experience

Savvis(Century Link) Business Analyst/ Tester 03/2012 to 9/2015

Research Portal system defects and document errors in Jira Agile.

Served as subject matter expert for the Savvis Portal system.

Prioritize stories for future software releases.

Interact and work with developers during the development phase ensuring

business and functional specifications are accurately implemented.

Provide production day validation for new software enhancements.

Monitor off-shore testing services.

Develop user acceptance plans to ensure that the business requirements and specifications have been achieved and development/process is ready for production deployment.

Provided research for the BMC Remedy/Vantive conversion project.

Designed Quality Center test sets for new system enhancements.

Provide production day validation for new software enhancements.

Edward D. Jones Sr Programmer Analyst 04/2010 to 1 /2012

Researched CASH and TAX systems, then implemented appropriate file controls to

prevent duplication errors.

Redesigned, coded, and implemented the NOTES reporting system.

Gathered requirements, then designed and coded INFOPAC reports.

Trained new contractors.

JP MorganChase Sr QA Test Analyst 11/2009 to 04/2010

Identified and resolved data and structure differences between production

and test DB2 systems.

Executed ad hoc SQL queries.

Tested new software enhancements in the stock purchase system .

AT&T Sr. Programmer Analyst /Tester/ Defect Mgr 12/1999 to 06/2009

Moved to a Test Manager position, managed testing for the billing system

using local and offshore teams.

Designed and developed DB2 table conversions for statewide telephone

renumbering projects, example: 314 to 636 exchange in Missouri.

Researched, designed and created monthly marketing reports by researching

databases using SQL, Teradata, SYNCSORT and JCL.

Designed and coded programs for the BOSS table loads to the TRACS system.

Coded and designed COBOL and DB2 programs for the AT&T BOSS billing

system.

Analytical lead for processing salvage accounts internally and then through an

outside agency.

Richard V. Leslie page 2

Ameren UE Programmer Analyst 03/1999 to 10/1999

Created and executed database analysis reports for converting the Central

Illinois Power customer accounts receivable system to an Ameren UE billing

system.

Sprint Programmer Analyst 05/1998 to 03/1999

Researched programs and files in resolving production trouble tickets.

By service level agreement, eighty percent of production issues were

resolved within 24 hours.

United Van Lines Programmer Analyst 07/1997 to 5/1998

Performed analysis and provided coding to convert a

Natural/Adabase system to the PMSC insurance package.

Ameren UE Programmer Analyst 12/1996 to 7/1997

Interfaced Central Illinois Power parts supply system with Ameren UE

system by creating timed CICS transactions that moved VSAM data to a

SYBASE database.

Anheuser Busch Programmer Analyst 2/1996 to 12/1996

Researched 12 stock delivery systems and consolidated into 1 system. Created business requirements, coded, tested, and implemented.

Researched 12 warehouse inventory and consolidated into 1 system. Created business requirements, coded, tested, and implemented.

First Data Resources Programmer Analyst 03/1995 to 2/1996

Determined root cause analysis for a reporting system (RMS) that distributed credit card reports to client banks.financial

Resolved reporting issues and assigned defects to development teams.

Providian Project Manager 01/1990 to 3/1995

Maintained Property and Casualty Insurance system on a mainframe

platform .

Managed the conversion and shutdown of a nationwide insurance system

transferring all responsibilities to St. Louis, saving the company $16 M.

Designed, developed, implemented and maintained on-line and batch insurance policy functionality.

Supervised work of other programmers, set priorities, and scheduled projects.

Education/Training

B.S. Computer Science, University of Missouri-Columbia

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