Office Manager

Jaclyn Denise MacDonald

Cell: 386-***-****/*******@*****.***

I am a paralegal assistant, seeking permanent employment in a new field. I have 25+ years office experience, am dependable, honest and discreet. I am familiar with most office equipment. I convey professionalism and take pride in my work ethic and product. I exercise sound judgment, am professional and personable. I am able to prioritize, multi-task and work effectively under pressure. I have excellent typing, communication and telephone skills. I work well alone and easily with others.

Education:

DeLand DeLand Public schools, Daytona State College (f/k/a Daytona Beach Community College,) A.S. 1990; completed paralegal certification degree at Seminole State College (f/k/a Seminole Community College,) 1992.

Work history and experience:

November, 1982 to February, 1997

Wright, Fulford, Moorhead & Brown, P.A., 505 Maitland Avenue, Suite 100, Altamonte Springs, Florida 32701. Primarily personal injury defense. Early duties were scheduling depositions with opposing attorneys, setting hearings with the Court, drafting discovery responses, and discovery to be propounded to opposing parties, drafting responsive pleadings, answers/affirmative defenses and routine non dispositive motions. I maintained the attorney’s calendar, updated changing events and entered ticklers for due dates on responses. I also served as receptionist, answering a multi-line telephone system, routing and screening calls, answering questions, setting meetings, reserving the conference rooms (in the later years through Outlook) and ensuring conference rooms were in order and stocked with properly stocked (A/V equipment, refreshments, etc.) I also served as runner, performing courthouse filing, posting mail, certified mail, and mail pick-up, preparing courier deliveries, performed out of office errands to obtain notarized signatures, accepting and making hand deliveries and once taking case related photographs.

February, 1997 to August, 2002

James, Zimmerman, Paul & Huddleston, P.A., (n/k/a) James Zimmerman Law Firm, 431 East New York Avenue, DeLand, Florida 32720. My paralegal duties were the same as listed above, dealing primarily in workers’ compensation claims and Social Security disability claims.

August, 2002 to March, 2015

Wright, Fulford, Moorhead & Brown, P.A. My duties were construction litigation cases, simple and complex, arbitrated claims in both State and Federal courts and in many other state jurisdictions. I maintained the cases from receipt of the case to final disposition. I routinely assembled binders, hearing folders, and ensured all materials necessary for calendar events (hearings, depositions, site inspections, mediations, client meetings, etc.) were timely prepared, well organized, correct, complete and secured. I arranged for delivery to long distance locations when presentation materials were voluminous. I made travel arrangements ground and air, overnight accommodations and prepared travel folders. I timely submitted all expense reports, ensuring each was accurate and complied with the billing guidelines established by the particular client for whom the expense(s) were incurred.

References:

Chris Ordetx, 407-***-****, Office Manager, Wright, Fulford, Moorhead & Brown, P.A.

Lana Larson Dean, Esq., 407-***-****, Wright, Fulford, Moorhead & Brown, P.A.

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