Sales Customer Service
Resume:
Elizabeth (Betsie) Walen
Grand Rapids, MI
*********@*****.***
https://www.linkedin.com/pub/elizabeth-betsie-walen/9/b64/29a
Consultative, Creative, Award Winning Sales Professional
●Effective Territory Manager
●Excellent Customer Service
●B2B Sales Experience
●Consultative Sales Representative
●Problem Solver
●Relationship Builder
●Pharma, OTC, Dental, Lab Sales
●West Michigan Area
Professional Experience
Publicis Touchpoint Solutions Pharma Sales November 2014 - May 2015
●Ranked #17 out of 100 reps nationwide
●Product Launch: Stendra for men with ED on Endo contract
●Promoting to Primary Care Physicians and Urologists in West Michigan
●Contract discontinued abruptly
Michigan Blood Laboratory Tech April 2012 - November 2014
●Medical Lab Tech II, performing STAT lab testing for blood donors.
●FDA regulated SOP’s to create appropriate blood products for human transfusion.
On-Call, LLC / Procter & Gamble Dental Sales February 2011 - August 2011
●Securing Contracts for Crest and Oral B Products to Dentists in untapped offices
●Short term contract; West Michigan
●Achieved 150% of sales goals; direct sales to dental offices
Wyeth Consumer Healthcare OTC and Pharma Sales 2002 - 2008
●Winner in Advil District Sales contests 2006 & 2007
●Product Launch : Alavert for seasonal allergies
●Selling OTC and pharmaceuticals to Primary Care and Specialty Physicians
●Utilized Scientific Journals and Patient Education Focus for Value Added Sales
PDI / Pfizer and Glaxo Pharma Sales 1998 - 2000
●Pharma Sales selling to: Endocrinologists, Urologists, Internists, Family Practice
●Winner of Quarterly Sales Awards
●Awarded Multiple Awards for Physician Interactions
●Nominated by Pfizer Colleagues for Spirit of Pfizer Award
●Contract reconfigured, territory eliminated
Quest Diagnostics Laboratory Sales 1990-1998
●Laboratory Sales, West Michigan Area
●Achieved 2K Club Status, Ring of Honor, 90% Account Retention Club
●Winner of Award Trips
●Success in Selling to all Physician Specialties, Hospitals, Long Term Care Facilities
●Developed and Presented OSHA, CLIA, and Diagnostic Related Inservices
Education
Aquinas College
Bachelor of Science
Major: Biology Minor: Chemistry
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