Customer Service Management

DARLENE CHAMBERS

***** ********, ******* ****, ** 60471 312/618-9174 ******************@*****.***

Objective

I am seeking a career opportunity within an organization where I can utilize my administrative and customer service skills to contribute to the organization's objectives.

Experience

December, 2001 - June, 2014

MAINTENANCE ADMINISTRATOR AT&T, Hoffman Estates, IL

Customer Resolution (12 states)

Scheduled and Dispatched Technicians

Accounts Management

Team Lead

Special Projects

Data Entry

February, 1997 - April, 2001 FASHION BED GROUP, Bedford Park, IL

PURCHASING ASSISTANT

Tracked Inventory

Contacted Vendors to get status of inventory

Created spreadsheets to assist buyers with tracking

Special Projects

Assisted Buyers with ordering inventory

Education

Olive-Harvey College Business Management

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