Application Analyst
Resume:
Kevin Collins
http://kevin-collins.me
Carlsbad, CA 92010
********@*****.***
PROFILE
Web Development professional with growing industry experience and ambition to continue to grow. Excel in team environments yet also highly self-motivated. Very resourceful and determined troubleshooting skills. Exceptionally strong sense of aesthetics and attention to detail. Specialize in hand coded HTML5/CSS3/JavaScript. Desire to build efficient and effective applications that fill important needs and have lasting effects.
TECHNICAL SKILLS
Languages JavaScript, jQuery, HTML5, CSS3, PHP, Python, JSON, Responsive Design, C#, VB.Net, ASP
Databases SQL Server
Frameworks Bootstrap, Foundation
Other Web Applications, Windows Server, Linux, IIS, GIT, BitBucket, Tableau, Crystal Reports, Active Directory, Rightfax, Interactive Intelligence, Photoshop, SharePoint, InfoPath
PROFESSIONAL EXPERIENCE
Capital Partners, Carlsbad, CA
Software Analyst, Jan 2013 - Present
Code management of customer facing web portals written in Classic ASP. Managed movement and updating of code/connection strings and configuration of IIS during infrastructure project. Also responsible for updating code as projects deemed necessary to add new features, design and functionality to sites. Rebranded websites for company name change/rebrand including new company names, logos and colors and updating the site to reflect current company offerings. All code managed via Git to Bitbucket.
Developed new login page for company client portal using the Bootstrap Framework with the existing Classic ASP backend. HTML5, CSS3 fully responsive login screen was a major upgrade over the previous version. New login screen passed HTML5 validation and used SEO best practices to correct the way the login page appeared in Search Engine results.
Updates and management of company’s other web applications including Taleo and Wordpress sites. This was mostly CSS work to design the look and feel of existing sites.
Developed custom JavaScript function to auto add and remove banner images (based on date) for holidays and announcements on customer facing Client Portal web application.
Integrated Client Portal web application with LivePerson API to display “Chat Now” button when agents were available in the LivePerson app.
Enhancement of Client Portal ASP web application to bring in client segment and industry with their login session data to be used for industry specific forms and views. Complex SQL query to join the new data with the session.
Updated PHP integration with FedEx API to make changes to billable stamp content and layout.
Creation of HTML email templates for BMC Footprints ticketing system.
Development of internal ASP web application using Persits AspPDF to create barcoded Accounts Transmittals forms using query from primary company database for customer use and compatibility with scanning and OCR software.
Designed and developed automated data migration/integration between SalesForce and primary company database using Scribe.
Installed, configured, and managed new contact center system (Interactive Intelligence). Programmed custom auto attendants and call flows. Trained managers on call and recording monitoring. Managed relationships with different telco providers during installation of new circuits, DID porting, and Toll Free Point-To management projects.
Installation, configuration, and administration of a number of applications during new infrastructure project on Windows Server 2008 R2 and Windows 2012 servers.
Installation, configuration and administration of SAP Business Objects Crystal Server 11 including configuring for Single Sign On, JavaTomcat engine, and Active Directory sync.
Creation and management of Crystal Reports including optimizing existing reports, uploading reports to Crystal Server and scheduling of reports to distribution.
Installation, configuration and administration of Tableau Server including performance tuning and Active Directory sync.
System Administration of SalesForce, RightFax, Microsoft Dynamics Great Plains, LivePerson LiveChat, in addition to other applications mentioned above.
Designed system architecture for a number of different applications to be used in a Citrix environment. Determined between Xen App and Desktop implementations.
Troubleshooting, upgrading and analysis of applications.
Department of Defense USMC, AC/S G6, Marine Corps Recruit Depot, CA
IT Specialist, Nov 2012 - Jan 2013
MCRD SharePoint Specialist.
Provided business solutions utilizing SharePoint Server 2010 including InfoPath forms, Workflows, Metadata and Web Parts.
Provided IT support to over 1,100 installation end users.
Department of Defense USMC, AC/S Environmental Security, Camp Pendleton, CA
Computer Assistant, Jul 2012 – Nov 2012
Worked with contracted application developers to design, develop, and implement custom web based CRM. Became familiar with project management process.
Office SharePoint Site Administrator. Managed migration of all documents to SharePoint. Designed, developed, and maintained office SharePoint site.
Trained co-workers and created documentation for new CRM, SharePoint, and other applications.
OTHER EXPERIENCE
Department of Defense USMC, AC/S Environmental Security, Camp Pendleton, CA
Biological Science Technician, Mar 2008 – Nov 2012
TechWrights, Carlsbad, CA
Owner/Web & IT Consultant, 2005 – Present
Self-owned & operated web development company specializing in custom responsive design.
EDUCATION
Columbia Southern University, Orange Beach, AL
Bachelor of Science in Information Systems, April 2012
Cerro Coso Community College, Ridgecrest, CA
Associates of Arts in General Studies, December 2006
CERTIFICATION & OTHER TRAINING
Cal State San Marcos Extension, San Marcos, CA
Certificate of Completion, C# Programming, July 2013
Subscriptions/Training
Team Treehouse (http://www.teamtreehouse.com/kevincollins3) – Front End Web Development Track
Udemy (http://www.udemy.com)
Pluralsight (http://pluralsight.com)
Codecademy (https://www.codecademy.com)
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