Customer Service Sales

Mobile: 045*******

*******@*******.***

Summary Profile:

Experience sales Assistant

Retail and customer service experience

Data Entry and fast typist

Computer hardware software troubleshooter

Good Communicator and Negotiator

Fast Learner and attention to details

Motivated and Dedicated

Work Experience:

Sales Assistant (Dec 2009 – Sept 2015)

CAS Trading

Customer service

Selling IT equipments to customer.

Answer the customer queries over the phone or in the shop

Maintain the support and warranty of IT equipments.

Meet the KPI for sales month to month.

Supervise 2-3 other sales executive

Training new employees for sales job

Report the everyday sales to supervisor

Maintain the Till at the end of the day.

Good receive and stock take

Achievements

Team Leader

Supervisor shop floor on weekends

Visual Merchandised some areas of shop floor

Face to face contact with customers

Taking payment

Meeting target

Till operation

Cash handling

Operation Staffs (Jan 2005 – Oct 2008)

Ohm DC

Responsible for Data Center Stock Maintenance.

Maintain Inventory system and label and package as per the process.

Monitor and Maintain warranty and service of the hardware and services.

Responsible to monitor DCIM tool in NOC.

Kabindra Pradhan

Day to Day monitoring of Data Center equipments

Communicate to customer for any faults

Speak to outsource vendor for fault

Data Entry

Greet and response to customer queries

Report and escalate the issue to L2 for break fix. Lab Admin (Nov1998 – Jan 2001)

Bellevue University, USA

Education & Certification

Bachelor of Arts

Bellevue University, USA

SKILLS:

Microsoft Office (Word, Excel, Power point, outlook) Email using outlook Exchange and other web based email application Computer Installation and troubleshooting

Inventory/POS software

IT Hardware and software experience

Antivirus and backup software

Reference Available Upon Request

Contact this candidate