Customer Service Manager

Y ajaira Taveras

ORLANDO 407-***-**** YATAVERAS*@GMAIL.C OM

E ducation

M iami International University of Art & Design Miami, FL Dec 12 Associate of Arts Degree in Fashion Merchandising

Professional Experience

Francesca's Orlando,Fl Feb 15/Aug

15

Assistant Manager

Assist Manager in overseeing store

Select and train top talent

Maintain a visually impressive boutique within company visual standards Francesca’s, Miami, FL Feb 14/Feb

15

Store Manager

Complete store operational requirements

Reach or exceed weekly, monthly and seasonal sales goal Train and motivate sales associate performance through daily coaching, monthly check ins and annual reviews

Francesca’s Miami, FL Aug 13/Jan

14

Co Manager

Keep Visual presentation of store to company standards Ensure compliance with policy and procedures,shortage control & safety. Francesca's Miami, FL April 13/Aug

13

Key holder

Perform daily activities of operating a specialty retail store Motivate staff and lead by example

Protect the security of cash, inventory, and other assets according to company guidelines and directives

L ove Culture, Miami, FL June 12/April 13

Sales/ Assistant to Visual Merchandiser

Assisted with new store openings

Process and replenish merchandise and monitor floor stock Assist clients with merchandise selections

Levi’s, Orlando, FL Sept 09 /Sept

10

Sales Assistant

Provide excellent customer service and uphold all visual standards Assist customers with merchandise selections

Skills Summary

Visual Merchandising

Customer Service

Loss Prevention

Recruiting

Computer Proficiency

Excel, Word, Power Point, Publisher, Adobe Illustrator and Photoshop Languages

Bilingual: English and Spanish

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