Quality Assurance Microsoft Office

Tony Siragusa

******@*****.***

Tony Siragusa < Hyperlink to Linkedin.com

SUMMARY: IT Specialist with experience in Quality Assurance, Windows, Mac, Linux, Servers, Thin Clients, Virtualization, Imaging, Networking and AV media supporting commercial, educational, oil and gas industries.

EDUCATION: University of Houston. BBA MIS, Amateur radio operator AJ5D.

SKILL SETS: Microsoft Office and (Windows 10, 8.1, 7, Vista, XP, NT, CE, 2003 and 2008 Server)

Linux (Debian, Ubuntu, Red Hat, Suse) Novel Networks, OS/2 Warp, Ghost, Backupper, Altiris and HPDM, Citrix XenDesktop HXD, VMware View, Virtualbox, RDP Remote FX Redirection, HP RGS, TeamViewer, Dos Batch Scripting, minor VBScript and Powershell, Avaya VoIP Phone System, ALM (Quality Center), Sudden Impact, Photoshop, Cyber-Link Power Director, Avidemux, Audacity and Digital Performer. Hardware procurement, tracking and maintenance, system board replacements, processor upgrades, laptop and printer repair. Novel and MS Network maintenance, connectivity, wiring, fiber optics, router setups, WIFI access points and Team Lead manager experience.

EXPERIENCE:

Hewlett Packard / Compaq – Adecco / Modis Professional Services 2000 to 2015

Quality Assurance Verification System Analysis

Role 1: Functional integration and debug of Enterprise RAID Storage System and Caching Solutions support for commercial and consumer desktops, web delivery and dos script debug.

Role 2: HP thin clients and server system integration with problem resolution for consistent customer solutions relating to HP products. VMware and CITRIX server setup and verification for Thin-Clients as well as team lead for new hire training and in house software testing and issue documentation.

Role 3: Optical device and Hard Disk verification for commercial desktops.

Role 4: Wide area test for commercial desktops.

J. Ray McDermott Engineering 1997 to 1999

Desktop Support Tier II

IT support for 500 users for PCs, Novel networking, printers, imaging, AutoCAD, migrating users from CC: Mail and Lotus Notes to Microsoft Outlook, asset management and parts procurement.

Digital Edge Technologies 1996 to 1997

Computer System Specialist

Digital Edge was a technical solution company providing specialized support.

Clients: HISD, Pennebaker LMC, J. Ray McDermott Engineering and others.

Services provided: Installs and upgrades, migrations, networks with fiber optics, server and system backups.

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