Sales, Office & Operations Manager
Resume:
Vincent Filardi
*** ******* ****, *********, ** 11803
Email: ***************@*****.***
Home: 516-***-****
Cellular: 516-***-****
PROFILE: Versatile and highly skilled professional with over twenty years of diverse and increasingly responsible experience in sales and operations management. Detailed-orientated team player with demonstrated success in increasing profitability, reducing operating costs and completing projects within time and budgetary constraints. Dependable and self-motivated with strong customer service, project management and research, writing and verbal skills, highly adaptive to new technologies and diverse business environments.
PROFESSIONAL EXPERIENCE
Sales and Operations Manager (W&W Manufacturing Inc.) (2013 to Present)
Scheduled and coordinated work, supervised subordinates, reports directly to CEO.
Responsible for overseeing daily operations, general management of day to day operations including the ability to plan, organize, schedule and delegate assignments. Coordinates cross functional activity.
Responsible for coordinating daily operations between regional offices and for training personnel.
Fiscal responsibilities include Payroll, PCM, A/R, A/P, maintaining G/L, budgeting, cash receipts, bank reconciliation, salesman commissions and disbursements, payment tracking and delinquent accounts, filing quarterly taxes.
Managed merger and integration of Battery Tech into W&W Manufacturing operations, due to acquisition
Managed and streamlined supplier accounts, negotiated pricing and basic contracts, purchased goods and services.
Developed sales and marketing strategies, expanded and updated content of eBay and Amazon Web stores, managed promotions. Managed content of Constant Contact, Google Adwords, Facebook and Twitter accounts.
Expanded existing product lines and distribution channels, organized and presented new product information to distributors actively participated in sales promotion.
Planned and organized trade-show marketing and presentation, actively participated in sales and promotion.
Planned and established production areas and warehouse operations in new facility.
Produced sales forecasts using forecasting models
Operations Manager (Battery Tech Inc/ D.B.A E-Mounts) (1996-2013)
Responsible for overseeing daily operations, general management of day to day operations including the ability to plan, organize, delegate assignments.
Coordinated daily operations between regional offices.
Fiscal responsibilities include managing A/R, A/P, maintaining G/L, budgeting, cash receipts, bank reconciliation, salesman commissions and disbursements, payment tracking and delinquent accounts, interaction with CPA regarding company tax issues and payroll.
Trained and supervised subordinates on new product lines and actively participated in sales promotion.
Developed, expanded and managed eBay and Amazon web stores and marketing campaigns.
Integrated new Mounts product lines due to acquisition, managed and expanded existing product lines.
Planned and organized trade-show travel, prepared trade-show inventory, marketing and presentation.
Managed content in company websites, developed and managed Google Ad words marketing campaigns.
Developed and maintained company Email lists, Facebook and Twitter accounts.
Generated sales forecasts, analyzed sales data, analyzed performance of new product lines.
Maintained distributor and salesperson accounts. Organized and presented new product information to salesman, distributors and subordinates. Prepared proposals and sales quotes for existing and potential accounts.
Managed/ streamlined supplier accounts. Researched, compiled and cataloged information from suppliers.
Purchased office supplies, negotiated pricing and basic contracts. Administered Health Benefits.
Supervised and trained subordinates on computer, software, invoicing, order scheduling and tracking, inventory.
Maintained computers, network, performed software upgrades, solved minor technical issues, interacted with IT.
Sales Associate (Battery Tech Inc.) (1995-1996)
Actively participated in sales promotion at trade shows.
Provided technical support, responded to and followed up on customer product inquiries.
Administered product returns and solved warranty issues and problems.
Interacted and provided technical support to suppliers, salesman, distributors, and outside vendors.
Processed orders and generated reports, complied information for research.
Developed and maintained customer database, updated mailing lists, processed bulk mailings.
Custom Kitchen Installation Specialist (All Seasons Contracting) (1989-1995)
Installed custom kitchens, performed general construction and carpentry.
Responded to customer service inquiries and coordinated activity with manufacturing.
Responsible for purchasing supplies and maintaining tools and equipment.
UNITED STATES AIR FORCE (1985-1989)
Aircraft Maintenance Specialist and Facility Manager
Performed and supervised inspections and maintenance on KC-135A/E model Aircraft.
Maintained tools and equipment used in aircraft inspection and maintenance.
Evaluated subordinates on aircraft inspections and submitted progress reports.
Scheduled and supervised maintenance on aircraft wash rack facility hanger.
Responsible for purchasing and maintaining wash rack equipment and material.
Trained and supervised personnel on wash rack equipment.
1986 Airman of the Year, Honors NCO Prep. School, Achievement and Good conduct Medals.
EDUCATION:
Master in Business Administration (MBA) 2005, Executive Management, St. Johns
University, Jamaica, NY with Certificate of Academic Excellence.
Bachelor of Arts (BA) 1995, History, City University of New York Queens College, Flushing, NY with Magna Cum Laude Honors.
Associate in Applied Science 1987, Aircraft Maintenance Technology, Community College of the
United States Air Force/ University of Maryland, Okinawa, Japan.
COMPUTER: Microsoft Excel, Word, Power Point, Outlook, Explorer, QuickBooks, Business Operating Systems (BOS), Google Chrome, Mozilla Firefox & Thunderbird.
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