Front END Programmer Analyst
Resume:
RESUME
USHA VARADHARAJAN
CONTACT PHONE: (India)
Personal Email: ***********@*****.***
Office: *****@**-***.***
Status: Need H1B ; GC applied in 2004 and need to submit final medical report for I-485 approval
Summary of Experience
22 + years of experience, engaged in Life Cycle of software applications and administration of databases. (10 years of USA, 2 years of CYPRUS, EU country, 11 years of India)
7 years of AMDOCS Ensemble Multi Tier Architecture Application (Telecommunication customer care & Billing) End to End Project Management, Development and Production Support.
Working as Senior Front END Programmer Analyst (IT), Verizon Wireless /ALLTEL Corp, Bellevue, WA.
Worked as CSM FRONT END Programmer Analyst II, ALLTEL Corp (Western Wireless corp), Cellular Information Technology, Bellevue, WA.
Experienced as a Senior Tech Team Lead & Project Lead in AMDOCS Development LTD (MNC), Cyprus
Experienced as a Project Leader & Senior Programmer Analyst on Client/server Application Development for Business Applications in Haris Computers, TN, India
Experienced as a PRINCIPAL ARCHITECT-BUINESS INTELLIGENCE with HAKISOFT TECHNOLOGIES, TN, India
Experienced as a DIRECTOR –PRODUCT DEVELOPMENT AND OPERATIONS WITH PI-PSI SOLUTIONS INC,TEXAS, USA.
Education & Training
Master of Computer Application, Madurai Kamaraj University, India; 1996. (73.5 %)
Post Graduate Diploma in Computer Applications, Madurai Kamaraj University, India; 1992. (75 %)
Bachelor of Science & Maths Madurai Kamaraj University, India (80.9%)
Undergone training in ERP Software –SAP ABAP/4 at Geosoft Technologies, Licensed SAP Trainer, Bangalore, India.
Undergone training in OOAD using UML –Construx Software, Bellevue, WA (USA).
Technical Skills
Operating Systems: SCO UNIX, HP UNIX, Linux, Windows 95/NT, 2000, XP,8,10 Citrix Metaframe /XP MS-DOS, Novel Netware.
Software skills
CLOUD: Cloud Architect& Computing and Hadoop & SALESFORCE
Enterprise Architect: interface APIs development and integration, UI development with
UI/UX Concepts to build out and maintain the frontend Platform.
UI development : AngularJS,JavaScript,HTML/CSS, Restful APIS, Bootstrap
ERP - SAP R/3 - ABAP/4, Basis
RDBMS - ORACLE 10G, 9,8, 7.2, 7.1, 7.0
Developer/2000, Forms 4.5, reports 2.5
SQL*Forms 3.0, SQL*Report Writer 1.1, PL/SQL 2.1,
PRO*C, PRO*COBOL, SQL*Menu, SQL*Loader, SQL*DBA
Languages- ABAP/4, COBOL, C, C++, Pascal, BASIC
GUI - Power Builder Version 4.0.5.0, 6.5,8.04 WITH PFC and
Visual Basic 4.0, 5.0,6.0.
Middleware – Tuxedo6.4, 8.0
Scripts - Perl, Shell Script
Web Languages:Java (J2EE), JSP, JavaBeans, Servlets, EJP, HTML, weblogic, Coldfusion x
Applications: MS Visual Studio 2003/2005, Web Sphere Studio, Sun One Studio
Web Server: IIS, Apache Web Server, and WebSphere Application Server
Version control tool: TortoiseSVN,MS VSS,PVC
Report Tools: Crystal Report 8/9/10, SQL Server Reporting Services
SDK’s: Macromedia Dreamweaver
Tools: MS Visio 2000/2003, Rational Rose, Erwin Data Modeler, Visual Source Safe
OOAD - UML, Rational Rose
DBMS - Dbase, FoxBASE, FoxPro, Clipper.
Others - MS Office2000, PageMaker, CorelDraw, Lotus, Qpro, Visio.
Other Skills
Having
Working knowledge of structured software development methodologies, practices, and tools.
Ability to identify routine and complex problems.
Ability and desire to learn and improve technical skills.
Analytical and problem solving skills.
Proven written and verbal communication skills.
Excellent listening and people skills, strong attention to detail
Excellent organization, general business decision-making and multi-tasking skills.
Proven success working and leading in a dynamic, fast-paced environment.
Excellent Time management skill
Strive for continued excellence & self starter, delivering the project work without any supervision.
Professional Experience
PI-PSI SOLUTIONS INC -TEXAS, USA. (MAY2013 – TILL DATE)
WORKING FROM INDIA
ROLE: DIRECTOR (PRODUCT DEVELOPMENT & OPERATIONS &DELIVERY)
Pi-PSI Solutions is a product and software solutions development company headquartered in Dallas USA Have expertise in providing Production Support & Maintenance like Bug fixing, Enhancements for existing system, Handling Version Release and running of EOD and Billing maps & generating Bills etc., according to Telecom OSS and BSS client requirements.
.It provides cloud based products for medical practices, and other small and medium businesses for e-commerce products. The company also specializes in providing mobile applications for Android, IPhone, Symbian, Windows and iPad devices.
I help the different verticals of the company in product development as well in business development. Define the general strategy of the company and its future directions.. Deep involvement in Program Management, requirement definition and solution framing for softwares of all the verticals. Overall responsible for Proposal formulations and Contracts. Responsible for the development,operations and delivery of all the products.
HAKISOFT TECHNOLOGIES – (NOV2011-APRIL2013)
MADURAI, TN, INDIA
PRINCIPAL ARCHITECT –BUSINESS INTELLIGENCE
As Principal architect in Business Intelligence Reporting, my responsibility was to coordinate between businesses and billing systems, help in analysis of billing data, determining the target landing zone for it. Part of my responsibilities was to provide Solution Design and overall technical leadership for Projects which also includes managing technical resources comprising of Solutions Architect, Data Architect, Functional Analyst and System Analysts. My own deliverable was HLSD (High Level Solution Design) and ASD (Architecture Specific Document) for any project and I was also responsible to approve other BI artifacts which includes BRD, FSD, Impact Analysis, Source to Target Mapping, Source System Analysis and BI Reporting Requirement Document (BIRRD).
VERIZON WIRELESS - ALLTEL CORP (MERGED WITH VERIZON WIRELESS) (FEB 2009 TO OCT2011)
Bellevue, WA 98008
ROLE: Senior Front End Programmer Analyst (IT)
WORKING ON ALLTEL ATLAS APPLICATION
THE ATLAS APPLICATION MAINTAINS INFORMATION ABOUT ALLTEL’S CELL SITES, INTENDED TO MANAGE THE ASSETS THAT INCLUDES THE TOWERS, ANTENNAS, AND EQUIPMENT.IT IS A VALUABLE MANAGEMENT TOOL FOR MANY OTHER ATTRIBUTES OF CELL SITESAND USED TO MANAGE THE CELL SITE LEASES, FCC APPROVALS, AND THE SITE PLANNING PROCESS. THE APPLICATION HAS ALSO BECOME AN INTEGRAL PART OF THE E911 SYSTEM WHERE ITS INFORMATION IS USED TO HELP LOCATE WIRELESS HANDSETS MAKING EMERGENCY CALLS.
OS: Linux, Windows NT, XP GUI: ColdFusion 7.0, 8.0,HTML/CSS,JavaScript,AngularJS Back End Tools: Oracle 9i, 10G, Toad 9.0
Version control tool: TortoiseSVN, MS VSS
Responsible for performing programming and analysis duties and producing specific deliverables relating to various phases of the systems life cycle By Collecting client requirements, performs analysis, writes program specifications and develops designs for medium size projects.
Provide top level maintenance support for Atlas Application. Performs application monitoring & care and Provides application SME support to internal customers
Investigating Remedy heat tickets, trouble shooting through resolution. By attending the Atlas queue review meeting with business and other co-worker and worked on the Remedy tickets as per business needs and closed the tickets in a timely& effeicent manner
Identify areas of the application that can be streamlined and made more efficient.
Responsible for Creating and maintaining the automation process for backing up ATLAS & JOBTRACK source code and database for Gadberry Third party company) transmission through SFTP and scheduled to happen on 10 of every month.
Providing coding, unit testing, debugging support.
Conduct SAS Implementation support tasks Interpreting and analyzing business requirements & specifications and support the enhancements & modifications.
Responsible for Code maintenance according to configuration change control standards.
Responsible for code review
Responsible for developing test plans & cases for unit and system testing.
Researches and recommends products and new technologies for the client/server environment
Responsible for implementation of new functionality enhancements.
ALLTEL CORP -WESTERN WIRELESS CORP (MERGED WITH ALLTEL) (AUG 2005 TO FEB2009)
Bellevue, WA 98006
ROLE: CSM FRONT END (POWER BUILDER) SENIOR PROGRAMMER ANALYST, IT BCCS.
WORKED ON ALLTEL ATLAS APPLICATION – FROM FEB2006 – FEB2009
OS: Linux, Windows NT, XP GUI: Coldfusion MX 7.0, 8.0 HTML/CSS, JavaScript, AngularJS
Back End Tools: Oracle 9i, 10G, Toad 9.0
Version control tool: TortoiseSVN, MS VSS
WORKED ON WESTERN WIRELESS CORP AMDOCS ENSEMBLE CSM SUPPORT &CONVERSION PROJECT AUG2005– TILL FEB2006,
OS: HP UNIX, Windows NT, GUI: Power Builder 8.04 6.5, Back End Tools: Oracle 8.0, 9.0 Data layer Tool: Pro*c, Pro*COBOL
PROCESS LAYER TOOL: C, C++, COBOL, AND MIDDLEWARE TOOL: TUXEDO 6.4, 8.0.
WEB: JSP, JavaBeans, Servlets, Xml, EJP, HTML, and web logic)
Western Wireless Corp (Merged with ALLTEL - Aug 2005) - FROM NOV'01-JULY 2005.
Bellevue, WA 98006
ROLE: AMDOCS ENSEMBLE CSM FRONT END (POWER BUILDER) SENIOR PROGRAMMER ANALYST, IT BCCS.
Alltel /Western Wireless is a cellular telecommunications service provider to deliver voice, data, and wireless services to their customers and uses 3 tier architecture AMDOCS ENSEMBLE application software for billing operations.
Worked as a CSM FRONT END (POWER BUILDER) Senior Programmer Analyst for AMDOCS BILLING SOFTWARE (Ensemble) and engaged in END –END Product Development and Production support.
Investigating heat tickets, trouble shooting through resolution.
Performs application monitoring & care and Provides application & Reference Table SME support to internal customers
Analyzing and documenting the code defects for communication to AMDOCS.
Providing coding, unit testing, debugging support.
Conduct SAS Implementation support tasks Interpreting and analyzing business requirements & specifications and support the enhancements & modifications.
Responsible for CSM online Power Builder Build & Code maintenance according to configuration change control standards.
Responsible for code review
Responsible for developing test plans & cases for unit and system testing.
Responsible for implementation of new functionality enhancements. Responsible for Analyzing and resolving CSM on-line and CSM UNIX, Tuxdeo, security environment errors. (Data fix, code fix)
Familiarity & Fixing problems in Actone,Ebill application (JSP, JavaBeans, Servlets,Xml, EJP, HTML,weblogic)
OS: HP UNIX, Windows NT, GUI: Power Builder 8.04 6.5, Back End Tools: Oracle 8.0,9.0 Data layer Tool: Pro*c, Pro*COBOL
PROCESS LAYER TOOL: C, C++, COBOL, MIDDLEWARE TOOL: TUXEDO 6.4,8.0.
WEB: JSP, JavaBeans, Servlets, Xml, EJP, HTML, and weblogic)
Amdocs Development LTD, From Feb’00 – Oct’01
Cyprus (International Company)
AMDOCS is a leading supplier of operations support software (OSS) used by telecommunications service providers to deliver voice, data, and wireless services to their customers. Its Ensemble and Enabler application suites also help automate customer relationship management
(CRM), sales, and billing operations
Experienced as a Senior Team Leader & CSM ONLINE Project Lead in AMDOCS Development LTD, Cyprus.
Leading End -to-end application analysis, development, testing, Implementation, documentation, maintenance of CSM module (CSM online, CSmUnix, CSm security, Online2 (number management, reference table, operational application, application table, dealer application, point of sales, switch control application, billing application, A/R application) of AMDOCS ENSEMBLE Billing system.
Responsible for Power Builder migration and CSM security upgrade.
Responsible for CSM online Power Builder Build & Code maintenance according to configuration change control standards.
Responsible for implementation of new functionality enhancements. Responsible for Analyzing and resolving CSM on-line and CSM UNIX, Tuxedo, security environment errors.
Responsible for training the end users in technology & usage.
Responsible for mentoring the new employees.
Client: Codetel, Verizon, USA
Role: Senior Team Leader & CSM Online Project Lead From Feb'00 to Oct'01
Project Title: CSM Customer service management.
Description:
Customer service management -CSM is the main interactive tool used in maintaining the customer database.
The main functionality of CSM ONLINE application is customer maintenance (initiation of BAN, Billing pattern control, Billing production control, owner data changes, owner service changes, owner status changes), subscriber initiation, subscriber maintenance, Bill inquiries & adjustments (searches, quries about bill invoice, financial queries, financial activities, queries about current bill, subscriber queries, account history queries), csm tools (memos, follow-ups, worklist). It also deals with churn management, customer hierarchy, number management, and security. Multiliqual support is also provided in this system. The application supports multilingual in order to produce the bills and other outputs in customers preferred language and also user can navigate the application in their preferred language. The CSM is fully integrated with other subsystem of ensemble like A/R, Collection, and price plans and services, Billing, SIM & number control, switch control.
OS: Sun Solaris UNIX, Windows NT, GUI: Power Builder 6.5 with PFC, Back End Tools: Oracle 8.0 Data layer Tool: Pro*c, Pro*COBOL
Process Layer Tool: C, Cobol, Middleware tool: Tuxedo 6.4
Client: Bell Canada
Role: Project Leader From Sep'01 –Oct’01
Project Title: CSM Customer Service Management Maintenance & Support (ONLINE).
Description:
Customer service management (ONLINE): CSM is the main interactive tool used in maintaining the customer database
OS: Sun Solaris UNIX, Windows NT, GUI: Power Builder 6.5 with PFC, Back End Tools: Oracle 8.0 Data layer Tool: Pro*c, Pro*COBOL
Process Layer Tool: C, COBOL, Middleware tool: Tuxedo 6.4
HARIS Computer From Jan92 to Jan’00 MADURAI TN INDIA
Experienced as a Project Leader & Senior Programmer Analyst on Client/server Application Development with Oracle, PB, VB and SAP-ABAP/4 in Haris Computers, Madurai,India
Worked as a software professional both in IT and end-user industry.
Technical design expertise include product development, testing, implementation and support of on-line systems that are build over a central database of 10GB and cater to the needs of offices connected through Net work.
Having worked as Oracle DBA (Unix) for more than 2 years
Exposure in various Business Application areas like Banking system, inventory, purchase, payroll, Finance etc., Diagnosing and Trouble Shooting, solving software and hardware problems
Giving training to Client's Staff in the developed application software.
Responsible for Software Maintenance.
Undergone training in ABAP/4 at Geosoft Technologies Ltd.
Having sound knowledge in ABAP/4 Reporting, Data mapping through Batch Data Communications, user interfaces, Enhancements to SAP Standard using Customer exits, SAP Scripts, Layout Sets, Creation of Logical Databases, and ABAP/4 Query.
Having good communication and Inter-Personal skills.
Capable of adopting myself with the latest new technologies in S/W field.
Project Title: NPC Bills (Non Payable contingent Bills)
Client: Madurai H.P.O, Postal Department, Government of India.
Role: Project Leader/Programmer Analyst. From May'99 to Jan'00
.
OS: Windows 95, GUI: Power Builder 5.0 PFC, Back End Tools: Oracle 7.1
Project Title: Kalanjiam (A micro Econo_Banking information System).
Client: Pradhan - Non-Gazette organization engaged in Social welfare Activates.
Role: Project Leader/Programmer Analyst From Jan’98 to Dec'98
OS: Windows 95, GUI: Visual Basic 5.0, Back End Tools: Oracle 7.1
Project Title: Cinema Management System
Client: Ram Theatre, Madurai
Role: Programmer Analyst. From Oct’97 to Dec'97
OS: Windows 95, GUI: Power Builder 5.0, Back End Tools: Oracle 7.1
Project Title: HRMS (Human Resources Management System)
Client: KamaConsultancy, Madras
Role: Programmer Analyst. From July ‘97 to Sep'97
OS: Windows 95, GUI: Power Builder 5.0 Back End Tools: Oracle 7.1
Project Title: PPF -Savings Bank System (Public Provident Fund)
Client: Madurai H.P.O, Postal Department, Government of India.
Role: Programmer Analyst. From Jan’97 to June'97
OS: SCO UNIX Open Server 5, Windows 95, GUI: Power Builder 4.0, Back End Tools: Oracle Work Group Server 7.1Protocol: TCP/IP.
Project Title: PPS - Pension Payment System
Client: Madurai H.P.O, Postal Department, Government of India.
Role: Programmer Analyst. From July ‘96 to Dec'96
OS: SCO UNIX Open Server 5, Windows 95, GUI: Visual Basic 4.0, Back End Tools: Oracle Work Group Server 7.1
Protocol: TCP/IP.
Project Title: Time Deposits-Savings Bank System.
Client: Madurai H.P.O, Postal Department, Government of India.
Role: Programmer Analyst. From Sep’95 to May'96
OS: SCO UNIX Open Server 5, Windows 95, GUI: Power Builder 4.0, Back End Tools: Oracle Work Group Server 7.1
Protocol: TCP/IP.
Project Title: PPMS (Pay roll and Personnel Management System)
Client: Parvathavarthini spinning Mills LTD, Madurai.
Role: Programmer Analyst. From Jan'95 to July'95
OS: DOS WITH WINDOWS 3.1, GUI: POWER BUILDER 4.0, BACK END TOOLS: ORACLE 7.0
Project Title: MMMS- Management information & Material Management System
Client: Parvathavarthini spinning Mills LTD, Madurai.
Role: Programmer Analyst. From July '94 to Dec'94
OS: Dos with Windows 3.1, GUI: Power Builder 3.0, Back End Tools: Watcom SQL
Project: FMS –Financial Management System
Client: Guru Systems and Graphics, Madurai -11.
Role: Programmer Analyst. From July '93 to March '94
OS: Dos with Windows 3.0, GUI: Power Builder 3.0, Back End Tools: Watcom SQL
Project Title: Inventory
Client: J.J. Publications, Madurai-20.
Role: Programmer Analyst. From Jan ‘93 to June ‘93
OS:Dos with Windows 3.0, GUI:Visual Basic 3.0, Back End Tools:MS Access 1.0
Project Title: Students Library (Students Activity and Library Management System)
Client: Haris Computers.
Role: Programmer Analyst. From July 92 to Dec'92
OS: DOS with Novell Netware 2.x (Non Dedicated), Tools: COBOL
Project Title: Customer Information and Complaints Care System
Client: Madurai H.P.O, Postal Department, Government of India.
Role: Programmer Analyst From Jan 92 to June'92
OS: SCO UNIX Release V. Tools: FoxPro for Unix.
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