Management Analyst

Joseph F. Kostka

** ***** **** *****, ******** NY 14450 t:585-***-****

***.******@*****.***

Objective

Secure an individual contributor Management Analyst postion that will allow me to use my Project Management and quality skills to make positive and sustained financial & operational improvements.

Work Experience

Eastman Kodak Company, Rochester NY (1972~2013)

Kodak Alaris, Rochester, NY (2013~2015)

Held the following product service support postions for Eastman Kodak & Kodak Alaris office products:

1972–1975 Field Engineer

1988–1990 Service & Technical Support Manager

1990–1994 Manager, Service Training & Documentation

1994–1996 Malcolm Baldrige National Quality Award Project Leader

1996–2000 Year 2000 Product Coordinator &Y2K Kodak Program Office support

2001–2015 Global Service Operations Program Manager & Quality Coordinator

Education & Training

Bachelor of Science, Physics; Illinois Institute of Technology, Chicago, IL (1972)

Malcolm Baldrige Examiner (1994 and 1995; Eastman Kodak internal)

Six-sigma Black Belt certified (2005 Eastman Kodak internal)

Accomplishments/work style

Ability to consistently deliver results that meet or exceed expectations, on or before due date, on a wide variety of tactical and strategic business objectives.

Demonstated ability to analyze problems, identify root cause issues and opportunities, and develop solutions with minimal waste and maximum effeciency.

Prominent Skills & Capabilities

Project Management

Customer sensing, satisfaction assessment, improvement and retention

Creation of buisness models, strategic & operational plans

Definition & Management of Commercilaization process (phases and gates)

Creation of robust Financial and Operational metrics

Overall business process and quality improvement

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) & process flow software (MS Visio)

High degree of integrity & credibiity; excellenet connunication skills; team oriented

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