Customer Service, Receptionist, Accounting

Kristine Ann Johnson-Krekelberg

Email: *************************@*****.***

Home phone: 763-***-****

Voicemail: 763-***-****

Education:

Associate of Art in Accounting March 1985

Anoka Ramsey Community College in Coon Rapids, MN 55433

Phi Theta Kappa Honor Society

Bachelor of Science in Business Administration August 2010

Metropolitan State University, St. Paul, MN

Employment Objective: Seeking full time permanent position in Customer Service

Current and past employment:

June 2015 - present

Appen Butler

11812 North Creek Pkwy North Suite 202

Bothell, WA 98011

April 2015 – present

Pearson Scoring

5601 Green Valley Dr.

Bloomington MN 55437-1099

Currently scoring student papers online with Pearson. It is a part time temporary position working as needed.

Sept 2014 – November 2014:

Oasis Marketing Solutions

2205 Appian Way

HQ Pearland, TX 77584-8842 713-***-**** or 1-877-***-****

Duties: Independent contractor position with outbound calling, reading scripts with polls, surveys and announcements for candidate’s political campaigning

April 2011 - Present

Live Ops

3340 Hillview Ave.

Palo Alto CA 94065

Duties: Currently data entry for orders placed by consumers for products and services seen on infomercials, television, and radio as well as customer service evaluation data on services provided by employees Previously took inbound calls for products, orders and services Recognized for superior customer service and received award. Also receive monthly bonuses for data entry work. 1-800-***-****

November 2011 - May2013 and also June 2008 – March 2009

Westat Social Science Research, 1600 Research Blvd Rockville MD 20850

Duties: Outbound calls working from home to individuals who had previously agreed to participate in government funded research, answering questions for various surveys for state and federal government agencies conducting analysis of various programs. Various assignments are project based. Employer request inquires to: *******@******.*** 301-***-****

June 2008 – March 2012

Expert Planet 41 E 11th St. 11th Floor, New York, NY 10003

Duties: Inbound calls working from home taking orders, accepting payments, setting appointments, and chat utilization for in house employee questions. 1-877-***-****

September 2010 - March 2011

ACD Direct 1353 N 1075 W Suite 6, Farmington, UT 84025 No phone available

Duties: Inbound calls working from home taking pledges and donations for public television and radio across the USA as well as other well known nonprofit organizations such as S. Jude and the ASPCA

January 2010 - November 2010

Alpine Access/Sykes 1290 Broadway Ste. 1400 Denver, CO 80203

Duties: Inbound calls working from home with cell phone users, accepting payments, making payment arrangements and in depth cell phone technical support. 303-***-****

March 2009 - November 2009

Customer Loyalty Concepts, 8200 Quebec St. A-3 #225, Centennial, CO 80112

Duties: Outbound calls to individuals who had expressed interest online to have an appointment to talk with a college admission representative about higher education.

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