Customer Service Manager

Rick Howton

**** **** ******** ******

Mesa, Arizona 85207

Home: 480-***-****

Cell: 480-***-****

*******@***.***

WORK EXPERIENCE

Owner: Twin River Gallery, August 1993 to present. 8126 E. Fountain St., Mesa, AZ 85207.

Creation of Western Americana and Native American home d cor, also importing and retailing children s entertainment products.

Customer Service Representative: National Indian Centers, August 1989 to August 1993. Riverside, CA, Supervisor: Ron Milam, Owner: 951-***-****.

Responsibilities included transportation and sales of jewelry, original Native American art and fine art, packaging and shipping, displays set-up and tear-down.

Installer: McGonegal Flooring. July 1986 to July 1989. San Diego, CA. Supervisor: Jim McGonegal, Owner.

Demolition and installation of all types of flooring, including: carpet, wood and tile.

Manager: Atlas Rents, February 1982 to July 1986. 1120 Broadway, El Cajon, CA 92020. Supervisor: C.B. Ramsden, Owner.

Managed acquisition, rental and repair of complete line of industrial, professional and home improvement construction tools for three Atlas Rents locations. Responsibilities included daily operation of storefronts, reports of expenses and profits, supervision of employees, which including hiring and dismissal, wage negotiations, time sheets and performance reports.

Manager: Mr. Clean Carwash, January 1978 to February 1982. 690 El Cajon Blvd., El Cajon CA 92019. Supervisor: Richard Lops, Owner.

Managed all phases of retail carwash facilities, including initial wash, detail shop, employees and storefront, supplies and sales. At first was an Attendant, but through my efforts dealing with demanding customers who expected the best and my team player attitude, was promoted to Manager within two months.

EDUCATION

Diploma, Santana High School, 1977

SKILLS

Managed Companies with million dollar sales

Impeccable customer service

Vast experience in construction materials and applications

Team leader as well as team member

REFERENCES

Available Upon Request

or

Gary Harper, Civil Engineering Inspector/Project Manager, City of Lemon Grove. 858-***-****

Joanne Schaper, Medical Nurse, 480-***-****

Charlotte Cummings, Teacher, 1333 N. Barkley,Mesa,Az 85203--480-***-****

Leslie Wilson 1502 n 26th ST Mesa AZ 85213 602/980/9998-Former A TO Z Employee

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