Technical Support Active Directory

Juan Salomon

CCNA/CCENT/MCTS/Net+/NetA+

Technical Skills

Operating Systems: Windows 7, Windows XP, Windows 2003, Windows server 2003/2008,

Networking: Cisco routers and switches, Dell switch 3524p, 3548p, Dell power connect 3524,3548, Active directory, Domain Controllers, DHCP, DNS, HTTP, HTTPS, Unifi AP Wifi

Applications: PowerPoint 2007/2010, Outlook 2007/2010, SAP Crystal Reports, SQL HeidiSQL

Spice works ticket systems,Cirtix gotoassist, Team Viewer, Logmein

Virtualization: configure and install vmware esxi 5.1, configure and install Citrix XenServer

Servers: Microsoft 2003/2008 servers, Sql Server 2012

Switches: Dell 3524p, 3548p Cisco swtich 4006 catalyst, cisco routers 1700 series

Certifications: Comptia A+, Comptia N+, Cisco cceet, Cisco ccna, Microsoft active directory

Troubleshoot Eigrp,

Configuring OSPF, Eigrp, BGP, MPLS, Access-control-list,, voice over IP, PBX Asterisk, Linux Untangle

Vendor: Indosoft,Trizetto,

Professional Experience

May 2015- Nov 2015 Crisp Marketing / Union Health

I.T. Network Administrator

Knowledge in DNS, DHCP, SMTP, IMAP, OSPF, Ripv2

Experience in VOIP, ISP

Knowledge in network functionality, network printers, VLAN, UPS, VoIP, wireless network, switching, routing and Network Protocols: TCP/IP, Ethernet, T1, IEEE 802.x, VPNs

Knowledge Unix/Linux based OS.

Knowledge in Linux Asterisk PBX

Knowledge in Linux Firewall Untangle, IP Fire

Knowledge in SQL server 2012

Manage and Supervise network hardware and equipment

Excellent software/hardware troubleshooting experience.

Manage, Configure and troubleshoot Cisco Small business, Cisco 3560 Poe

Knowledge Pep link firewall

Knowledge Group Policy

Knowledge HP Proliant ML 350 Server ilo

Manage approximately 400 +Users

Location HQ fort Lauderdale, Commercial Blvd, Memphis TN,

Feb 2015-April 2015 EvolvTec VLM Miami,FL

Knowledge in Norton Ghost Image

Configure and Install Lexmark Printer

Repair transfer roller, Controller Card for Lexmark Printer

Repair Motherboard for Laptops and Desktops

Oct 2012-Jan 2015 Beauty School Of America Miami, FL

Network Administrator

Reimage and configure new PC's for all users. Troubleshoot Systems and PC issues for users.

Knowledge in DHCP,DNS,HTTP.HTTPS

Knowledge in Vlan, Vlan Database,VTP, spanning tree, spanning tree portfast

Submit, troubleshoot and resolve help desk work orders.

PC/Laptops installations and repairs.

Knowledge in Active Directory, Domain Controllers, Child Domain, Exchange 2007

Installation of Windows 7, Adobe Reader,Office2012, Adobe Flash, Java,Mcafee and Google Chrome Once; educate end-users on how to properly use software and act as 1st Level Technical Support to all End-Users

Installation, Setup and Troubleshooting of Dell Projectors

Use Teamviewer and Citrix Go-to-Assist to remotely be able to assist all end users and provide needed technical support;

Setup printer and Create a Static IP Address use NetScan 32 bit and 64 bit to identify the most convenient IP address available for the network

Monitoring and using Spiceworks for all assigned technical Support Ticket issues

Won an award for Operations Staff member, “The Quarter Most Valuable Team Player”

Manage approximately 310 +Users

Juan Salomon

CCNA/CCENT/MCTS/Net+/NetA+

02/2012 – 04/2012 Intertech Miami FL

IT Consultant

Advise clients on Direct TV Products and advising them how to use information technology in order to meet their business objectives overcome problems and improve the organization.

Provide strategic guidance to organizations with regard to IT technology, IT infrastructures and the enablement of major business processes through enhancements to IT.

Involved in the sales and business development as well technical duties.

Cabling (Cat 6) and set-up network diagram and design for clients.

Making the coaxial cables and installation of the 10 Type Keystone Jack for the wall plate.

After making cat6 cable I put into the patch panel in the server room.

Serve as Technical Support of all end users on software and hardware issues; scan for antivirus.

Installation, programming, troubleshooting, maintenance, repair and support of VoIP.

Technology utilities: Windows XP, Wi-Fi (NETGEAR, Routers)

02/2010- 08/2010 Adistec Miami, FL

IT Support (Temporarily Assignment)

.

Install and configure VMware server esx 4.0.

Setup the IP, subset, gateway and DNS through VMware server.

Knowledge Dell server 1950.

Knowledge Vlan

Replace Dell server motherboard.

Install and configure workstation and server.

Technology utilities: Windows 7, Windows 2003, Windows 2008

Manage approximately 30 +Users

Juan Salomon

A+/Net+/CCENT/CCNA

EDUCATION

03/2012 ITT Technical Institute Miami, FL

Bachelor of Science Degree in Information System Security

Major: Information System Security

GPA: 3.56 Academic Honors

National technical honor society

06/2010 ITT Technical Institute Miami, FL

Associate of Science Degree in Information Technology

Major: Computer Network Systems

GPA: 3.5 Academic Honors

Contract

Juan Salomon

12047 sw 14th st

Pembroke Pines, FL 33025

******@****.***

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