Paul Lind
Kaysville, Utah *****
Home Phone: 801-***-****
Email: ************@*****.***
OBJECTIVE
To embark on a career which focuses utilizing my networking skills where I can provide excellent system administration and support with a growing company, specializing in Network Security skills honed during my law enforcement service and as the Network Intern for the Network Engineering department at Weber State University.
WORK HISTORY
Network Intern, Weber State University June 2015 - Present
●Work with WSU’s Network team to configure, install and manage network switches across campus
●Provision new network equipment including switches, routers, and wireless access points
●Troubleshoot and correct network issues
●Maintain documentation for network operation processes
Senior DSL Technical Support, IKANO Communications 30 July 2008 - 2011
●Operating as a tier 2/3 technician in a fast paced evolving call center.
●Providing extensive mentoring and supervision to less senior techs
●Provided Outstanding customer service during high tempo call volume
●Maintained LAN and Desktop systems for call center
●Setup remote call center technicians
●Detail oriented documentation of all systems and troubleshooting procedures.
●Awarded repeat perfect attendance bonus
Assistant System Network Administrator, 1999- 2004, USAF
●Assisted in the management of the Data Automation function in direct support of the security forces operational and staff computer requirements.
●Maintained and managed an Automated Data Processing Equipment (ADPE) account that includes 100 desktops, 14 laptops and nine hand-held computers, 46 stand-alone and 10 network printers, and two servers valued in excess of $200K.
●Determined future software and hardware requirements to ensure optimum efficiency was maintained throughout the organization.
●Evaluated problem areas to facilitate corrective action affecting dissemination of evidence (images, files, documents etc.) and the security forces blotter distribution to high level base personnel, Law Enforcement agencies and Court Systems.
●Served as the organization alternate Computer Systems Security
●Officer ensuring all computer security requirements are dispersed and training is accomplished for all squadron personnel.
Security Specialist Journeyman, United States Air Force 15 Sep 1987- 22 July 2010
●Air Force weapon systems guard
●Defended air force installations
●Protected personnel, equipment, and facilities
●Performed special security, corrections, and air base ground defense
●Supervised and performed security including:
oweapon system security
oair base defense
oresource management and protection
oinformation security
SKILLSETS
Military Training: Air Force justice, military justice, administrative corrective actions, wear of the uniform, respect for the U.S. flag, military customs and foreign threat. This broadened my fellowship and leadership skills.
Leadership studies included: Standards and discipline, counseling, professional relations, civilian worker relations, career progression, human relations, drug and alcohol abuse control, and personal readiness. I also learned the communicative process of effective listening and reading; effective writing and speaking.
COMPUTER SKILLS
• Certified NetWare Administrator, Supporting Windows 95, 98, 2000, and NT. Microsoft Suite, Comptia A+, Networking Essentials TCP/IP, Administering Microsoft NT 4.0, Supporting Microsoft NT 4.0 Core Technologies and Server Enterprise, Systems Administration-SQL Server 6.5
REFERENCES
Jonathan Karras, Network Manager, Weber State University, Ogden, Utah. 801-***-****
Tristan Rhodes, Network Engineer, Weber State University, Ogden, Utah. 801-***-****
Jerry Henderson, Director of Operations, Ikano Communications SLC, Utah. 801-***-****
Mark Clanton, Network Administrator, 75th Security Forces Sq.Hill A.F.B. Utah. 801-***-****