Project Manager
Resume:
RASHMI KHANOLKAR, PMP
*********@*****.***
Plano, TX, 75025
www.linkedin.com/in/rashmikhanolkar/
SUMMARY
Industrious and conscientious telecommunications project leader with outstanding performance in wireless communication with extensive experience in end to end software solution delivery, upgrade and deployment for Tier1 and Tier2 wireless carriers. Highly competent at prioritizing multiple tasks effectively in order to meet strict deadlines, create solutions, drive systems integration, and make extra effort to finish projects ahead of schedule to exceed customer’s expectations. Effective team leader building strong team to deliver quality software and documentation.
Demonstrated skills in:
• Systems Integration • Project/Program Management
• System Upgrade • End to End Deployment
• Quality Assurance • Team Building
TECHNICAL SUMMARY
PROGRAMMING: C/C++, Java, Perl, Expect, UNIX Scripts, TCL-TK
METHODOLOGIES: SDLC, Waterfall, Object-oriented design, Agile, Client/Server, UML, OSS
PROTOCOLS: TCP/IP, FTP, IPv4, IPv6
STANDARDS: ANSI-41, ISO
PLATFORMS: UNIX (SUN Solaris, HP-UX), Windows 7
PRODUCTS: CDMA MSC, LTE
SW PACKAGES: ClearCase, Rational Team Concert, Rational Rose, JBuilder, HP Quality Center, Clarify, Microsoft Project, Microsoft Office
CERTIFICATIONS: PMP
PROFESSIONAL EXPERIENCE
AT&T, Richardson, TX 2014-2015
June 2014 - Present
Senior Program Manager responsible for managing day-to-day client interactions and expectations for multiple projects to ensure IT programs and projects meet organization goals and requirements
Created project plans and monitored key tasks, milestones, and corresponding deadlines associated with the project
Documented issues and facilitated issue resolution
Monitored and reported progress of projects to senior leadership
Established and maintained working relationships with clients, team members, and other departments involved in the projects
Ensured project deliverables met the client’s requirements
Managed risks of the project to ensure that the project is delivered on schedule
VIRE CONSULTING, Farmers Branch, TX 2013-2014
Oct 2013– May 2014
Quality Assurance leader for testing Reporting Application using Business Object Enterprise (BOE)
Analyzed business requirement to create integration test plans, test specification and test reporting documents based on business requirement.
Implemented test policies and procedures using Agile methodologies and procedures
Presented test cases and plans per release
ERICSSON, Richardson, TX 2010-2013
Jan 2012– July 2013
Managed projects working with cross functional teams like design, network engineering, to develop tools and to test and develop procedures for migration of low disk capacity network gateway to high disk capacity signaling and connectivity gateway. Developed Mobile MGW configuration guide.
Gathered requirements, prepared project scope and managed the deployment of migration of Network Gateway (NGW) to Signaling and Connectivity Gateway (SCG) on 3G/2G call server to reduce footprint and double the storage. Using agile software development process coordinated software development, documentation and testing among local and offshore team.
Wrote Method Of Procedure (MOP) to establish IPv6-in-IPv4 tunnel between 3G/2G and IP Multimedia Subsystem (IMS) in GSM network. Developed a deployment guide for Configuration of Mobile MGW using Customer Configuration Requirements (CCR) tool.
Addressed and resolved periodic technical issues for 3G/2G core network upgrade and deployment. Recipient of Director’s Award for resolving issues in timely manner that improved customer satisfaction.
Jan 2010 – Dec 2011
Functioned as project manager for deployment of MSC Server 3000 which was evolution of aTCA based packet MSC. Responsible for creating project management plan, tracking, reviewing and reporting of project progress, review and approval of change requests, and creation of deployment guides for new as well as existing customers. Oversaw all lab testing and configuration of labs using the deployment guide.
Planned, managed and tracked the deployment of the distributed Call Processing architecture for CDMA Voice Core on aTCA platform. Provided design support during MSC-3000 Verification Office (VO) activity in Verizon Wireless Network.
Provided technical consulting to the offshore team to develop method of procedure and deployment guide of gateway controller on CDMA call server and Packet Gateway MSC-3000 projects.
Provided consulting to MSC pooling and Circuit Switched Fallback (CSFB) deployment team.
NORTEL NETWORKS, Richardson, TX 1997-2009
Apr 2005 – Dec 2009
Project manager for all aspects of the development, deployment and upgrade of wireless core network. Functioned as key contact to various cross functional teams to successfully deploy project ahead of schedule with highest quality. Supported flawless deployment, network configuration and upgrades for wireless carriers. Provided support to Network Operation Center (NOC) for tier1 wireless carriers.
Managed the development and deployment of Advanced Telecommunication Computing Architecture (aTCA) blade architecture project to replace legacy Nortel hardware and software in CDMA sites for Tier 1 and Tier 2 wireless carriers.
oCarried out all project planning, managed technology interactions with end-to-end teams to successfully cutover systems in a single maintenance window with zero FCC downtime.
oServed as a focal point in various customer specific issues and investigations that required daily reporting and resolution to continue with more than 80 customer network deployments for CDMA Call Server.
oProvided technical training of newly rolled out aTCA platform to internal groups and customers.
oManaged change requests and maintained action item database for actions taken against reported problems.
As a project team leader managed complex CDMA network software upgrade from inception to delivery. Investigated and provided solution to critical upgrade issues reported by verification office (VO), First Office Application (FOA) and software delivery teams.
Established process to recover Call Server on aTCA in case of emergency in less than 30 minutes by creating Service Recovery guides to prevent network from longer outages.
Jan 1999 – Mar 2005
Functioned as design lead for implementation of features on MSC and upgrade of CDMA access network. Provided quality assurance support for testing prior to customer delivery.
Lead design team for Signal Quality Hard Handoff on CDMA Access and Short Data Burst features on MSC
Created automated scripts to upgrade 20 BTSs simultaneously to reduce upgrade time for CDMA customers and reduce 40 percent defects and problems during upgrade. Successfully upgraded more than 100 CDMA customer sites.
Worked as the part of design team to develop configuration tool that allowed customer to configure CDMA Access components.
Acted as a ClearCase branch management prime for the CDMA Access Configuration and Provisioning project to ensure the code integrity and code sanity.
Jun 1997 – Dec 1998
Designed, developed and tested MSC software and resolved defects and deficiencies.
Designed and implemented ANSI-41 Data Message Handling Redirection Indicator to determine the reason for a call redirection. Efficiently resolved 5-6 defects for software per week.
EDUCATION
Master of Science in Computer Science - University of Texas at Dallas Richardson, TX
Master of Science in Cell and Molecular Biology - University of Texas at Dallas Richardson, TX
Bachelor of Science in Microbiology - University of Bombay, India
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