Customer Service Pharmacy Technician
Resume:
Shine K. Ponnarassery
Bergenfield, NJ 07621
Phone: 201-***-****
E-mail: *********@*****.***
Summary:
Maintained Inventory and Assisted Managers.
Attended all incoming calls.
Triage prescription orders.
Admitted new patients in the system.
Filled prescription orders.
Billed compounding orders.
Refilled prescription orders.
Clarified prescription orders.
Entered treatment orders.
Assisted Pharmacists.
Contacted the insurance plans through phone, fax or internet to obtain PA (Prior Authorization) forms.
Handled high volume phone calls.
Maintained Insurance plan phone and fax numbers to help fax PA forms to the correct processing center.
Certifications:
National Pharmacy Technician Certification (PTCB)
Certified Pharmacy Technician (State of New Jersey)
Skills:
Terminology & Abbreviations, Basic Measurements, Drug Classifications, Generic & Pediatric Dose Calculations, Drug Compounding, Dispensing & Prepackaging of Medications, Reading Prescriptions (translations), Dosage Forms, Routes of Admin, and OTC Drugs.
Computer Literacy (PC’s): Wp6.0, Microsoft Word/Works, Shorthand (Pitman).
Computer Programming [UNIX, COBOL, VISUAL].
Typing Speed: 50-60 Wpm.
Education:
General Sciences & Pharmacy, Bachelor of Sciences, India
Experience:
Armada Health Care Florham Park, NJ Dec 14 – Jun 15
Prior Authorization Clerk (contract)
Responsibilities:
Contacted the insurance plans through phone, fax or internet to obtain PA (Prior Authorization) forms.
Handled high volume phone calls.
Accurately tagged forms with various fields using Adobe Acrobat for integration into Approverx.
Associated each form by drug, disease state and/ or therapeutic category so the right form shows up when users search for them in Approverx.
Maintained Insurance plan phone and fax numbers to help fax PA forms to the correct processing center.
Walgreens Pharmacy Bergenfield, NJ Sep 13 – Dec 14 Customer Service Associate
Responsibilities:
Provided excellent customer service over the phone and in person.
Arranged and faced stock orders.
Maintained Inventory and Assisted Managers.
St. Anthony Pharmacy New York, NY Apr 13 – Jul 13 PharmacyTechnician
Responsibilities:
Prescription interpretation.
Filled prescription orders.
Billed compounding orders.
Maintained Inventory and Assisted Pharmacists.
Corizon Healthcare Astoria, NY Oct 12 – Mar 13 PharmacyTechnician
Responsibilities:
Prescription interpretation.
Filled prescription orders.
Maintained Inventory and Assisted Pharmacists.
Essex County Correctional Facility Newark, NJ Jan 11 – Sep 12 Pharmacy Technician
Responsibilities:
Prescription interpretation.
Filled prescription orders.
Maintained Inventory and Assisted Pharmacists.
Partners Healthcare Cranford, NJ Jul 06 – Nov 09 Pharmacy Technician (Call center Tech)
Responsibilities:
Attended all incoming calls.
Triage prescription orders.
Admitted new patients in the system.
Clarified prescription orders.
Refilled prescription orders.
Entered treatment orders.
Assisted Pharmacists.
NeighborCare Inc. Edison, NJ Nov 04 – May 06 Pharmacy Technician
Responsibilities:
Prescription interpretation.
Compounding.
Filled prescription orders.
Customer service.
Maintained Inventory and Assisted Pharmacists.
Interpharm Inc. Hauppauge, NY Jul 00 – Feb 01
Quality Assurance Technician
Responsibilities:
Quality assurance (QA) technicians implement controls and standards for products and services in fields like manufacturing and software engineering
Quality assurance technicians vary from answering customer calls to testing products for consistency
Shore Pharmaceutical, Providers, Inc. Plainview, NY Jul 99 – Jun 00
Pharmacy Technician (Data Entry)
Responsibilities:
General duties as a Data Entry Technician including prescription interpretation.
Entered prescription orders.
Refilled prescription orders.
Clarified prescription orders.
Entered treatment orders.
Assisted Pharmacists.
Contact this candidate