Customer Service Data Entry

Demetrice J. Saunders

**** *. **** ****** 317-***-**** – Cell

Indianapolis, Indiana 46219 317-***-**** – Home

*********.**********@*****.***

OBJECTIVE

Seeking a position in the Criminal Justice Field/those who are in need of help/support/ counseling

EDUCATION

Indiana Business College April 6, 2006 - December 21, 2008

Associates of Applied Science in Criminal Justice December 21, 2008

Graduation Date May 2, 2009

Mary Rigg Neighborhood Center – Computer Training Indianapolis, Indiana

Microsoft Word/Microsoft Office/Excel Certificate March 2003 - May 23, 2003

Graduation date May 23, 2003

Obtained ISS Certificate January 2, 2012

EXTERNSHIP

Required to complete a 120 hours in the Criminal Justice Field upon graduation

SKILLS

Typing (40 WPM)…Alpha/Numeric Data Entry…10 key (1900 KSH)…Security…Power Point…MSWord… Customer Service…Organizational Skills…Prioritize…Photo Copy…MS Outlook…Business Communications…Accounts Payable/Receivables…Legal Research and Writing…10 Line Phone System…Time Management

WORK EXPERINCE

Staff Management/smx/Keihin Greenfield, Indiana

Production Worker

Duties Performed

Load upper/lower manifold parts into the machines to cut/ready for next phase

Spartan Staffing/Keihin Greenfield, Indiana

Production Worker

Duties Performed

Load upper/lower manifold part into the machines to cut/ready for next phase

Integrity Staffing Solutions/Amazon Fulfillment Center Whitestown, Indiana

Multi-packer/Re-bin

Duties Performed

Count/scan/pack and print label for items that were ordered by the customers

Securitas Security Indianapolis, Indiana

Security Officer

Duties Performed

Maintain a Daily Log/Secure buildings/parking lots/Stores/Persons/Merchandise/Warehouses/Scan employees upon entering and leaving the building/Protect company assets/Maintain the safety of the employees/Personnel Staff/Car Patrol and Foot Patrol

U.S Security Associate Indianapolis, Indiana

Security Officer

Duties Performed

Maintain a Daily Log/Secure Buildings/Parking Lots/Warehouses/Employees/Personnel/Protect Company Assets/Scan/Check everyone upon leaving the building/Maintain the safety of the employees and Staff Personnel/Car patrol/Foot Patrol

AppleOne/CTB McGraw Hill Companies Indianapolis, Indiana

Updates Clerk/Data Entry Operator

Duties Performed

Grade ISTEP+Test/Check for errors/School/Child/Teacher/Grade/Insert documents as needed and or necessary

Daily Reporter Newspaper/Printing Facility Greenfield, Indiana

Post Press Operator

Duties Performed

Load hoppers with newspapers/Advertisements/Examine newspapers to verify conformance of quality/Notify operators of any malfunctions/Count finished products to determine of their completeness/Use power jack/Hand jack/Shrink wrap machine/Transfer products between the work area and storage

Liberty Foods Indianapolis, Indiana

Cook/Customer Service

Duties Performed

Customer service/Cook/Cashier/Prepare food/ Breakfast/Lunch/Dinner/Clean kitchen/Prepare coffee/Tea/Sandwiches/Desserts/Salads/Clean dining room/Collect dirty trays from dining room/Clean tables/Notify co-workers of shortages

Calderon Food Service Indianapolis, Indiana

Cook/Customer Service

Duties Performed

Customer service/Cook/Cashier/Salads/Sandwiches/Coffee/Tea/Notify co-workers of shortages/Clean kitchen/dining room/Clean tables/Collect dirty trays from dining room

Westaff/Indiana Government Center/Claims Management CCDF/Accounting Department

Data Entry Specialist Indianapolis, Indiana

Duties Performed

Enter data into the data base/Verify data that has been entered/Photo copy source documents and reports/Fax/Mail/Read and enter data in specific data fields/Compile/Sort and verify accuracy of data entered/File completed documents/Locate and correct data errors/Report errors to Supervisor/Maintain logs of activities and completed work/Bookkeeping of weekly reports/Mail information/documents to clients to notify and an explanation of why they were not due back a refund

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