Customer Service Sales
Resume:
Lisa Combs
**** ******** *****, ********, ** ****4
Cell: 810-***-****
*********@*****.***
Senior Sales Representative
Energetic and detail oriented sales professional with more than 12 years experience seeking fulltime employment with (Insert Company Name)
Experience:
Titanium Processing Center 2014-2015
Sales Representative and Inventory Control:
Customer Service
Develop and maintain customer relationships.
Meet with customers as needed.
Purchasing.
Inventory control and production of Fasteners and Fittings.
TICO Titanium Inc. /LHI Metals 1996-2014
Inside Sales Manager:
Track sales trends and forecasting.
Review all major sales quotes and purchase orders for all sales staff.
Set sales objectives.
Conduct performance reviews with sales representatives.
Authorize credit/returns.
Senior Account Representative:
Manage Key accounts.
Maintain and develop relationships with customers and meet with them as needed.
Provide customers with open order reports in the form of Excel spreadsheet.
Work closely with customer to provide the best solutions to meet their needs.
Customer Service.
Back up for Sales Manager.
Purchasing and Inventory Control:
Develop and maintain relationships with vendors and mills.
Maintain inventory of pipe fittings and fasteners to ensure stock availability.
Purchase material or labor as needed.
Determine best use of input material to be utilized for making pipe fittings and washers.
Production Planning:
Oversee all outside and inside production of fittings and process work orders in system.
Select material to be utilized for all fitting work orders.
Fabrication/Conversion Coordinator:
Provide sales staff with detailed estimates for fabrication, conversion, and forgings.
Keep updated records of inventory at outside vendors.
Work closely with vendors to provide the best solution for customers’ special needs.
Plan and oversee melting of scrap into round ingot or slab.
Manage round bar and plate conversion.
Back up for Fabrication Manager.
Certification Clerk:
Review, verify and scan all mill and vendor certifications.
Generate company certifications, packing lists, and Bill of Ladings for all out going sales orders.
Keep certification files up to date and in orderly fashion.
Provide prompt customer service.
Other skills and duties:
Website coordinator.
Maintained Buyers Guide subscriptions.
Brochure and Flyer committee.
Excel, Word, Steel Plus, Stratix and Quick Books.
Education: Washtenaw Community College
Associates Degree 1992
References are available upon request.
Contact this candidate