Project Manager Management

Ashley Sax- CV

Address **a Wayside Road, St Leonards,

Ringwood, Hants BH24 2SL

Telephone 012********(Home) 077**-****** (Mobile)

E-mail ******.***@**********.***

Academic qualifications

* * Levels/Open University BA Science and Technology

Full Member of the Association of Project Managers /City & Guilds Telecommunications and Telemechanics,Prince II Practitioner

27001 Compliance Auditor

Summary of Skills

Roles Senior Project Management &Programme Management

Stakeholder Management Consultancy, BSF, PFI, BS7799, Design and Planning, Operations, Management, IT Installation and Support, Data centre Relocations, Contingency and Disaster Planning, MIS, Contact Centres, Relocations and Trading Rooms, Security Compliance 27001/224/334. London Grid for learning delivery PM

Voice ICM and Standardisations and OSS environments for BAU management.

PCI:DSS delivery and Compliance. Information Security Risk Assessment 27001.

User Access Management and Identity Management including Secure Gateway Addressing Vulnerabilities.

Business Areas Banking, Insurance, Telco, Mobile, TV, Government, Oil and Gas

Methodologies Structured Project Management, Prince 2, Agile, Company Specific project methodologies, Budget raising and Management, Government Procurement and using ITIL principles

Personal Profile

An experienced Programme and Project Manager skilled across multiple industries and disciplines.

Over 20 years experience in many aspects of Programme and Project delivery

Security Programme and Project Management for IT and Network Components including process and procedures

Has proven success in delivering IT and Telecoms Solutions including more recently government and telco requirements on BSF and Business Transformation.

Worked in business critical Banking environments including trading rooms and offices worldwide

Confirmed believer in achieving best results by building and managing relationships.

European and Far East experience of managing change in differing cultures

Managed deliverables to time and budgets effectively

Ability to communicate and report to board level as well as third parties, permanent and contract staff.

Able to effectively communicate and translate Technical and Business needs and dependencies

Recent Key Achievements

ID Management and User Access Management Troubleshooter Project Manager

Managed the delivery of an Information Security compliance programme including the framework processes and Procedures to comply with 224 and 334 Information Security

Security Compliance Certification for IT and Network at Virgin Media

Risk management and Business impact assessments

Rolled in PCI:DSS Compliance on the back of the Former Compliance Programme

Implementation across multiple BU s including OSS, Networks and Other Non Technical Areas

Implement Off net and On net for London Grid For Learning using LLU and Core infrastructure

Relationship Management of Government clients

Tendering for 3rd Party contracts using OJEU processes

International Banking and Related IT and Comms requirements – 50,000 employees to central IT Systems in Global Datacentres across standardised platforms.

Ofcom Programme Management for number porting

Delivered and Managed ICT for 3 PFI Facilities for Local Government with a budget of £2.2m

Implemented Infrastructure uplifts to Quadruple Play Telecoms Company – Voice /Data/Mobile/TV

ICM Contact Call Centre Implementation for Voice over IP using Cisco Solutions

0715 – Current AXA Finance Security Lead SME Senior Project Manager contract Position

Renewal due December 14th 2015

A Global Banking and Insurance Company

Main Duties

Run multiple work streams relating to Security Compliance and Governance

Identify and Manage Quick Wins

Third Parties – Cisco and HP

Participate in TOM for CISO

SIEM Delivery with HP

IPS Scoping

Budgets and Planning

Internal Virtual Teams

Multiple Country Rollouts including Germany France and UK

Coordinate a German Task Force for Hardening

Manage new processes and procedures

Recruitment and Resourcing

1213 – 0715 – Vodafone Project Manager - contract position

A Global Mobile and Government Telco -Media Company incorporating Cable and Wireless

Engaged as a Project Manager to trouble shoot an Identity Management and User Access Project including secure Gateway

Manage and Troubleshoot a failing Identity Management Project using Sailpoint Infrastructure for users across 25 Critical Systems

To identify and remove 12500 unknown user accounts

Manage Audit actions that were flagged as Vulnerabilities and Critical P1Compliance issues

Setting and steering the compliance agenda in terms of Design, Classification criteria, Config Frameworks and architectural discussions around best fit solutions.

To ensure that the solution remains sustainable by ensuring process and procedures are fit for purpose

Develop the roadmap for privileged access and direct system connects including Remedy

Implement a Secure Gateway Solution

BAU process and procedures for continued complicance

Budget and Supplier Management

Project and Programme governance

07-13 – 09-13 CfBT in Education Project Manager - contract position

An Education Specialist firm delivering solutions for schools in the UK and Internationally.

Engaged as a Project Manager to deliver a number of projects:

ICT and Communications for two Free Schools and three Independent Schools

To work and manage the preferred IT supplier

Ensure that all teaching aids and technologies were implemented in time for school opening

To Ensure that communications and Internet connectivity was available for the school to function

All Servers and Application Data were implemented and commissioned on time and specified correctly

Report and Monitor Progress

Track budget and deliverables

Manage the migration of IT services away from a legacy datacenter in London back and distributed back to Schools locally and HQ in Reading. This included:

Financial Data relating to schools

Connectivity testing between operations and Viglen the 3rd party support partner

Project Management of the effort and reporting to the management team.

Transitioned and managed the IT elements of a Divestment which related to a specialist part of CfBT in education for excluded children.

Represented the IT function at the Divestment Board

Facilitated the necessary information needed to Divest the Business

Set out the scope and criteria for the IT elements

Managed the relationship with the selected preferred bidder for IT

Kept governance in place to ensure a smooth transition

08-09 – 07-13 Virgin Media Programme Manager - contract position

Yorkshire and Humberside PSN infrastructure

Government PSN framework and Network Fibre readiness- Project Manager

Business Unit Readiness

Core Network Capacity

Compliance to Code of Connections

Generic services readiness for Government Sector including Blue Light and Sensitive Data

This Programme was a major win for Virgin Media business and I was responsible for ensuring that the customer network infrastructure was fit for use and available for 30,000 local government connections and county councils alike would have the required capacity across the IT and Comms infrastructure.

Security Compliance Virgin Media Programme and Project Management

Assigned to deliver a complex measure for ISO27001/224 and 334 Compliance standards across the whole of the Business Group for the support of Local Authority Bids who increasingly require this assurance.

Ensured that Virgin Bank/Money adopted the measures championed by Media in order to extend compliance and risk management

This incorporated Steering group support from the board, raising the business cases and providing the strategic content and communications for ensuring that the work went ahead.

For setting the scope and working framework for the delivery, also engaging a partner (KPMG) to ratify Compliance to the standard through our processes and procedures.

Ensuring that Assets were audited and risk assessed to a point where a risk treatment plan could be generated.

Highlights:

60 Business units across VM included in the scope of compliance including IT/Network and Administrative areas such as HR /Training/Security Awareness and Vetting

Set the Model for obtaining compliance

Ensured the Evidence was available and logged in the ISMS

Tracked all Progress

Reported to the Senior Management Team and Board for all areas

Responsible for Process and Procedure updates to meet the Security Policy requirements

Managed Virtual team members across the business and contractors brought in to resource delivery

Worked with the Finance teams to track budget and forecast needs and spend- £1.5M for 224 compliance

Managed the Auditors visits and Terms of Reference

Got the Certificate on the wall at Virgin

This included working with teams across the Business such as Technical ones like OSS and Networks along with non technical ones like HR and Legal.

Office Relocations and Site Hardening

Multiple Business Unit Relocations to accommodate the appropriate level of Security requirements and consolidation.

2000 moves across multiple buildings in the UK

Site Hardening for Disaster Recovery and Business Continuity.

Broadband Tier Uplifts

Responsible for multiple POPs including Change Control, budget and resources along with the usual project governance activities of reporting and planning.

Voice Services Standardisations

At the time system X and DMS switches were employed offering different flavours of enhancement.

The role was to standardize services from the switches and manage for the product teams so that a simpler offering could be made to consumers of Telco Voice Services.

London Grid for Learning

Senior project manager tasked with ensuring LGFL elements are delivered including our off-net build using LLU connectivity to schools is implemented and assured – that meets with customer expectations and can be managed internally with suppliers. This includes using Kenton as a third party to implement our design and technical solution together with working with multiple Business units with support and readiness plans.

05-09 – 08-09 Research Machines Programme Manager - contract position

Programme manager for Building Schools for the Future during the planning and Implementation Phase:

.

Responsible for the end to end delivery of a 3 BSF schools in Lambeth, London for both refreshes and Greenfield buildings.

02-09 – 05 -09 South Tyneside Council Project Manager - contract position

Project manager for Building Schools for the Future during the Implementation Phase:

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Responsible for the end to end delivery of a BSF school in Newcastle.

Included gathering requirements from the Local Council, Head Teacher, LEAP and teachers.

11-07 – 02-09 Virgin Media Programme Manager - contract position

Previously ntl: Telewest Quad Play Telco Provide Telephone/Internet/TV/Mobile.

Programme manager for Ofcom Directive.

Reporting to all stakeholders and managing relationship with Ofcom and all other Telco Operators to deliver Ofcom’s directive of number portability and direct routing of calls.

Other Programmes at Virgin

Programme Manager for a range of network infrastructure programmes that either enhance the infrastructure or are a direct requirement for the delivery of a new product or service for example tier lifts from 2 to 4 Mb internet services.

Infrastructure Rollouts for Voice and TV improvements at Key POP sites and Data Centre’s up and down the country Including upgrades and major changes to TV infrastructure for standardizing channel distribution (Analogue and Digital Services)

06-03 – 11-07 West Sussex County Council Programme Manager - contract position

BSF Project Manager for Bognor Regis Community College.

Project manager for the initial stages of the programme included setting out initial budgets and attending design workshops with the architects. Part of the steering team responsible for ICT integration into the building fabric and initiated open days to obtain community feedback and school parties including parents, teachers, pupils and staff.

08 -00 – 04-03 NTL Project Manager - contract position

Large UK Telco providing Triple Play Services – Telephone/Internet/TV

Responsible for the delivery of a number of new projects:

Project Manager for Business Functional Reporting Teams

Investigated and evaluated business functions across the organisation that were duplicating MIS information and reporting which included validation of parts of the reporting information.

Verification of Management Data – Customer Numbers, Products and Penetration

Project Manager for the NTL Cisco Contact Call Centre Programme

Implementing Cisco ICM and VOIP across a number of call centres using System X, Nortel and DMS.

Interfacing with internal and external staff

Application Development to enable NAM to communicate with the GAIN and to DMS and Sys X switches

Participating in the operational readiness testing including Billing SMS through IBM and a its new integrated billing platform as an enabler into the various IT disciplines and using third parties Network IVR using Periphonics (Nortel) Solution

Billing Platform Consolidation

Participating in the companies consolidation of Billing Payment Platforms including SMS,RATA

08-02 – 12-02 Redbridge Council Project Manager - contract position

London Borough Council.

Project Manager for Redbridge Council utilising Government working practices and techniques (Prince)

Acceptance and delivery of business cases across all Stakeholders and procurement

Responsible for the delivery of Internet services to all schools as per Central Government Initiatives for Education and Admin.

07-99 – 08-00 Cable and Wireless Communications Project Manager - contract position

Global Telecommunications Company

Relocated 300 staff to a new Operations environment based in London

This included various system and telephony requirements.

Responsible for overall Budget and Project Staff

Project responsibilities were from cradle to grave and involved planning the structural requirements as well as the technology aspects.

02-99 – 07-99 Liverpool Victoria Building Soc. Project Manager - contract position

Financial Services Company providing savings, insurance and loans.

Working on a diverse range of projects:

Market Data Bulk Feed implementation to desktops

Ensuring millennium compliance on all projects that were assigned to me

Project manager for new call centre management package for statistical reporting QMAX V5 on an ASPECT switch

NT rollout to the user environments incorporating CAP GEMINI original front-end recommendations at the client end and involved with build releases. Includes dealing with software problems between Microsoft mail and Schedule issues across merged trees

Managing the rollout of Premium Accounting Software across platforms – UNIX/Client Server/Legacy Mainframe

Implementing Time Recording package for general use

12-96 – 02-99 BT & Lloyds TSB Project Manager- Contract Position

Multinational Telecoms Provider.

Project Manager on a complete outsource for Lloyds TSB Banking Services Network

Technical Project management for Lloyds TSB

Responsible for implementation and migration of services from the Banks own DIY network to the BT MNS managed service.

Relocating Branch and Data Centre Sites including Machine Rooms and LAN technologies

Implementing SMDS node connectivity at key core sites around the UK including data centres.

Planning and Implementation of various models of Cisco Routers

Installation of Ethernet, Token Ring and FDDI requirements

12-95 – 12-96 Shell UK Technical Project Manager - Contract

Multinational Energy Company based in Manchester and Holland

Technical Environment: Ethernet, Token Ring, Ethernet Bridging, Broadband, X25, DECnet, HP, VAX, IBM, Timeplex & Motorola, Statistical Multiplexors, GDC TDM’s, Synchronous & Asynchronous Networks, TCP/IP Ungerman & Bass networks.

Network Project Manager for the corporate Asynchronous Network of some 9000 ports..

Liaised with the technical authority in all matters relating to the Network.

Implemented new network design

06-88 – 12- 95 JP Morgan Chase Project Manager- Permanent

Global Bank

Responsible for multinational sites and projects.

Relocations of Worldwide Chase and Chemical Bank Branches and Operations and Data Centres

This included overall management and responsibility for the Budget and technology installations.

Communications Rooms and Data Suites servicing Office and Support Staff

IT planning and Project Management responsibilities of various sites in the UK, Europe and Asia

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Discipline manager for the Chase Trading Floor

Included infrastructure and topology for trading positions at Vintners Place in London

This installation required an understanding of trading room technologies and media such as Ethernet, Token Ring, FDDI and the various transport protocols.

The planning of switches and Router installations including Cisco, Wellfleet and Synoptics 5000 Hubs.

Third party liaison with various external vendors, such as COLT and BT.

Change Management and day one 100% availability.

Involved with distribution of bulk feeds including Reuters to trading stations.

Data centre relocation Hong Kong

Acting as project management support for the local staff

Dublin office relocation

300 staff data and voice services project management including the installation of the Meridian Option 51, Routers and hubs and infrastructure back to the core site

05-87 – 06 - 89 Nomura Bank Dealing Room Technician- Permanent

Global Japanese Bank

Responsible forUK headquarter trading room and Admin Offices

Working in a team responsible for all aspects of a communications support group

Supporting Traders day to day, Voice services such as VBAND and Hitachi Dealing boards

Support of Reuters, Telerate and Quotron market services to the desktop

Planning and implementation of office restacks.

Maintaining a busy help desk and responsible for third party liaison

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