ANGELA MARIE FRANCO
** ***** ******* • Staten Island, NY 10305
Cell 917-***-**** • Home 718-***-**** • E-mail: *****************@*****.***
http://www.angelafrancomarketing.com
CORE COMPETENCIES
Specializing in Niche Marketing Analysis/Reporting, Direct Marketing Programs for Customer Acquisition, Retention, Loyalty, Research and Intelligence Gathering, Branding, Graphic Design, Copy Writing and Editing, Corporate Collateral and Training Kits, White Papers, Exceptional Oral and Written Skills, eMail Marketing, List Acquisition, Segmentation and Value, Project Management, Organizational Skills, Quarter Master for Sales Staff, Meetings with Cross-Functional Teams, Conscientious and Deadline Driven.
EXPERIENCE - Marketing and Lead Generation Consultant
Green Partners, NYC (partner company with NY Grant Co) 05/2012 - present
Targeted outreach for B2B green buildings consultancy. Successful strategic multi-channel direct marketing campaigns (email, online display, paid search, SEO, direct mail, print, conference events and partnerships.) Development of collateral for sales team. Analytic interpretation of click-through rates, bounces, opt-outs, opens, clicks, forwards, social media networks and positive ROI.
New York Grant Company, NYC (partner company with Green Partners) 05/2012 - 07/2014
Holistic marketing for B2B grant consultancy relating to real estate incentives. Lead marketing operations with sales team for existing and legacy clients; critical thinking and tactical planning in creating multi-channel programs that communicate value proposition, target marketing and lead generation. Develop business presentations, create and implement email blasts. Project management and affiliate partnerships team builder.
AGA CATALOG MARKETING and DESIGN for CPA2Biz the AICPA 4/2010 – 5/2012
Copywriter for assorted B2C direct mail and interactive marketing promotions
INTERBRAND WOOD AGENCY FOR ELI LILLY PHARMACEUTICALS
Healthcare Copywriter, doctor profiles for diabetic portfolio
G3 TRANSLATE & GAZELLE GLOBAL RESEARCH SERVICES NYC 8/2007 – 4/2010
Language Translation Services and Market Research Services
Director Marketing Reporting to company CEO and COO
Sole new business developer for sister companies, hired to prospect and acquire B2B clients within the market research industry; expanded client base to legal and life sciences vertical markets.
Marketing – Designed, wrote and produced all corporate communications for both companies
Established strategic rebranding and public relations promotions that redefined company brand and resulted in 200% increase in brand recall.
Conceived and launched tactical direct marketing and telemarketing campaigns
Created annual marketing plans and budgets
Business Development – Responsible for all client acquisition, retention and reactivation
Used Salesforce CRM System for lead generation, tracking and campaigns
Created and produced pitch, RFP and presentations to prospects
Expanded client base by 263% from 2007 through Q1 2010
Acquired 54% of new accounts in 2008, 57% in 2009; procured new six figure client in Q1 2010
Increased 2009 company revenue by 27% (90% of total annual increase)
THE LANGUAGEWORKS INC, NYC 11/2003 – 8/2007
Consultant Marketing Strategies, Direct Marketing, Lead Generation
Used Salesforce CRM System for lead generation, tracking and campaigns
Responsible for calling and writing direct mail introductory content to targeted industries
Generated new business leads, acquired and reactivated customers; increased annual company revenues to 15% from $7.8 million to $9 million
ANGELA MARIE FRANCO page 2
Evaluated industry trends and applied to new business development strategies.
Developed lead generation strategies for life sciences and healthcare practice
VIDEO CORPORATION OF AMERICA, INC. (VCA), NYC, NJ, PA 7/2000 – 11/2003
Broadcast Media Post-Production; Audio Visual Systems Integrator and Technology Provider, B2B
Marketing Manager Reporting to President/CEO
Work with sales team to develop surveys for customer satisfaction. Compile and analyze reports for management, then produce campaigns for client retention and acquisition.
Created retention and loyalty programs - eMarketing Initiative, Alliance Publicity Program and Customer Incentive/Loyalty Programs. Increased divisional revenue 56% and expanded from seven to fifteen vertical markets.
Researched and targeted potential partner companies, prospective customers and monitored competition; increased attendee subscriptions by 35%
Used Salesforce CRM and campaign management system for lead generation, data tracking and campaigns
Developed partnership programs with national magazine media, consumer brand software and product manufacturers; implemented guerilla marketing techniques; created new revenue streams; increased income from $90K to $332K in first year and tracked incremental growth.
Responsible for web site content and online marketing strategies at www.vca.com and www.vcafusion.com
Composed research reports, case studies, articles, online and offline publications, news releases, and media kits for the creation and integration of public relations campaigns
PENCOM SYSTEMS INCORPORATED, NYC 4/1998-6/2000
IT Recruiting Firm for New Technologies, B2B, B2C
Marketing Communications Manager Reporting to Founder CFO and VP of IT Recruiting Worldwide
Worked with cross-functional department heads and global sales managers in 9 corporate offices to develop new communications and re-define brand
Responsible for writing corporate communications, direct marketing campaigns, and online content for B2B clients and prospects
Redefined qualified targets in B2B and B2C house list and developed strategic plan for promotional campaigns; yielded 24% direct mail return and 95% increase in web site traffic
Built virtual target community with creation of new online E-zine; realized an 850% increase in new subscriptions over 10 months; responsible for content and strategy for www.pencom.com
Develop acquisition and loyalty programs and tracking metrics to define marketing campaigns ROI and building brand equity.
EDUCATION
New York University, Courses in Direct & Interactive Marketing, Fall 2007
Fashion Institute of Technology, SUNY, Major GPA 3.975
BS in Advertising & Marketing Communications, Magna Cum Laude, Spring 2007
Office Skills and Programs Proficiency
Microsoft Office Suite (Word, Excel, PowerPoint), Adobe Illustrator, Photoshop, InDesign, Salesforce.com, Outlook, CRM & Database Programs, Constant Contact E-blasts, Social Media
AFFILIATIONS, Memberships and AWARDS
Constant Contact Email Marketing Solutions Provider
Speaker & Presenter – Motivational seminars on direct marketing and biz dev. techniques
Ambassador - Manhattan Chamber of Commerce – Marketing and Technology Committees
Author, Speaker, Creator The Table Manners Coach ‘Bonding Through Dining’ Workshops
Executive Board Member, Out of the Storm Senior Housing Services Non-Profit