Microsoft Office Engineer
Resume:
Phi Lu
**** ******* **, ********, ** 30093
********@*****.***
Objectives
Offering accomplished experience, credentials and technical expertise in the areas of PC, Network, Surveillance system, phone system. Demonstrates proficient desktop, laptop hardware system; server-client network, peer to peer network, printer, fax, photocopy machines, familiar with smart phone (Apple, android, Windows mobile..)
Education
May 2012 – June 2014 CIS at Interactive college
Sep 1997 – April 2002 Computer Science at Can Tho University
Technical Skill & Certifications
Computer Science Engineer
Associate of Computer Science
Com TIA +
Network +
Microsoft Office Specialist 2010 (Microsoft Word, Microsoft Access, Microsoft Outlook)
Windows XP, 7, 8, 10
Windows server 2008
Network infrastructure
Active Directory
Mac OS
Surveillance system
Experience
Sep 2009 Present IT Support Engineer
I-tech. Inc 4020 Steve Reynolds Blvd, Norcross, GA 30093
Installing, Configuring and Administering Windows XP, Vista, Windows 7, Windows Server 2008, Windows SQL server
Setup, operation, and maintenance network system
Experienced with Dell PowerEdge 2950 series, Dell workstations
Assemble, Configure & Troubleshoot Hardware & Software Issues on Servers, Windows
Network Mapping, Network Issue Debugging & Network Traffic Analysis
Setup, installation local, network printer
Backup, recovery database and system inside, and outside network
Layer 3 Routing Protocols, Router, switch, hub, modem configuration
Remote desktop protocol
Security Technologies Configuration (VPNs, Firewalls, Cryptography, Virus Detection & Prevention)
Familiar with Microsoft Office products: Power Point, Excel, Word, Outlook...
Internet Technologies (DHCP, DNS, SMTP,FTP, POP3, IMAP, Active Directory, Group Policy)
Operation security door access for employees
Setup surveillance system, allow access from inside, outside from laptop, PDA and smart phone
Control phone system include digital phone, IP phone
Setup, operation time clock for employees
Microsoft SQL server
Citrix
VMware & Hyper - V
Setup, maintenance, backup database for DBA manufacturing software
Familiar with Mac OS
Other skill: Camera operator, Photography, Smart phone operator
Oct 2004 Jan 2008 Technician leader
Khoi Viet Ltd 22, Mau Than street, Ninh Kieu district, Can Tho city, Vietnam
Estimate, design and executive network for small to medium company
Repair laptop, PC, Server computer
Maintenance server, PC, printer, fax
May 2004 – Sep 2004 IT support
Bao Minh life Insurance company 134, Ly Tu Trong street, Ninh Kieu district, Can Tho city, Vietnam
Event IT support
Setup, maintenance e-mail server - client
Configure user profiles to give access from their laptop
Set security level for user
May 2002 - April 2003 Microsoft Office and Network instructor at
Bach Nghe Technical college 112, Tran Hung Dao street, Ninh Kieu district, Can Tho city, Vietnam
Training Microsoft Office software for new entry level technicians
Training setup, repair, installation and maintenance hardware, software skills
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