Computer Management

ALBERN D. GIBBES

**** ****** **** ******, *******, Georgia 30035

404-***-**** (Cell)

********@*****.***

SUMMARY

Computer Operations Supervisor with experience in computer, telecommunications and switchboard equipment operations. Configuring computer supported communications systems; and maintaining computers and support equipment in challenging, high stressed environments. Extensive experience supervising over 20 telecommunications and computer operations technicians. Highly successful communicating ideas, concepts and visions to personnel in supporting organizational goal attainment. Evaluated and redesigned computer operations safety protocols: rated excellent by safety inspections team. Provided system management plan for operators to use in the event of power loss to eight mainframe computer systems to save critical data. Efficient in training personnel to operate systems for their preparation of future roles.

MILITARY EXPERIENCE

UNITED STATES AIR FORCE

Computer Communications Supervisor (ACC), Robins Air Force Base, Georgia/ AF Element, Defense Intelligence Agency Telecommunications Operations Supervisor (ELM), Washington, DC

Supervised and operated communications-computer systems. Configured and monitored hardware and software. Processed and controlled data flow. Provided support for micro and multi-user computer systems. Controlled and managed automated data processing resources. Supervised, planned and coordinated activities relating to systems control, communications-computer security, equipment and resource management for fixed, mobile or transportable systems equipment. Supervisor for military and civilian personnel. Responsible for the effective operation of the Telecommunications Center (TCC). Transmitted, processed and received narrative, magnetic tape, and data pattern messages via the AUTODIN system, utilizing the Control Data Center (CDC) 1700 and the SRT high-speed computer terminals. Operated and accounted for cryptographic equipment, COMSEC and keying material. Coordinated actions to resolve circuit and equipment outages. Proficient in the operation of Mode V AUTODIN terminal, OPSCOM Teletype circuits, KY-3 Secure Voice, answer service messages related to circuit/operational problems. Ensured compliance with all operational and security directives. Processed terminated message traffic to include routing and distribution functions. Processed and checked originated messages for proper format, security classification and data accuracy. Performed maintenance on communications equipment.

SYSTEMS EXPERIENCE

Hardware UNISYS 2200/600, 2200/500, 2200/400, Dorado 2200, UNIX, Control Data Central 1700, Programmable Data Processing

Software MS Office, Windows Operating Systems XP,7,8, Windows Server 3/8 WordPerfect, WordStar II-V, Access Location Number, Appworx, Remedy, Opcon, HP Open View, Lotus Notes, Office 365, Office Suite, Lync

ITProAct TechnologySolutions 2014

Monitored network wireless access points and setup data port connections for network computer systems. Connected network switches and placed data ports locations in blue prints to identify their locations. Also responsible for the daily issues with desktop computer systems and network connectivity.

ALBERN D. GIBBES

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EXPERIENCE

RICOH AMERICAS CORPORATION, Atlanta, Georgia 1998-2010

Global Provider of Digital/Analog copiers, laser printers and related supplies and services.

Supervisor Computer Operations: Responsible for managing 12 data entry and computer operators for three shifts at Regional Data Center.

Evaluated and documented employee performance and applied corrective measures as necessary to include training, counseling, and disciplinary action.

Established performance plans, computer operations work schedules, operational priorities and procedures.

Managed, planned and coordinated activities relating to systems control, communications computer security, equipment and resource management for fixed, mobile or transportable systems equipment. .

Shift Supervisor Computer Operations 2007-2010

Controlled and monitored operation of multi-platform/multi-vendor networked computer systems while maintaining close observance of system consoles to meet processing schedule deadlines in lieu of heavy workloads.

Responsible for inventory management, ordering, purchasing, resupplying, and maintaining documentation/records.

Supervised system installation upgrade creating greater control with less operation intervention.

Interfaces with functional users as well as remote operations concerning both routine and reactive monitoring situations.

Analyzed business and technical problems as they arose in data processing system resources and provided expeditious resolution.

Big Fish Technology Dec 2014-Jan 2015

Performed a wide range of system administration duties on database, application and other servers including install, debug, maintain, upgrade and general support. Efficiently created, managed and delete domain user accounts in Active Directory. Evaluate and deploy all software and hardware upgrades to the server, desktop, storage and network infrastructure. Interface with vendors for procurement and maintenance of all IT infrastructures. Create and maintain documentation for all processes and procedures. Support the work of other staff engaged in similar functions. Basic operating system and network knowledge in order to carry out assigned administrative tasks.

EDUCATION

Lincoln College of Technology, Marietta, GA

Associate of Applied Science Degree; Computer Science Network Support Technician 04/2014

Atlanta College, Atlanta, Georgia

Weaver Airline Personnel School, Kansas City, Missouri

MANAGEMENT TRAINING

Non Commissioned Officer Orientation Course

Professional Non Commissioned Officer Orientation Course

Non Commissioned Officer Leadership School

Effective Writing for Military Managers

Leadership and Management

Supervisor Safety Training Course

Managing Written Communications

ALBERN D. GIBBES

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TELECOMMUNICATIONS TRAINING

Telecommunications Operations Course

Streamliner Communications Systems Course

OS 1100 Executive Control Language Course

AN/TYC39 Automatic Message Switch Operators Course

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