Customer Service Manager
Resume:
Paige Thomsen
Webster, TX
**************@*****.***
Objective
Looking to gain a long term, rewarding career using Computer Aided Drafting and Design.
Skills
Technical drafting, Isometrics, AutoCad 2010, 12, 13 and 14, Microsoft Office, 3D Drawings, Piping and Instrumentation Diagrams, Mechanical Design.
Education
High School Diploma
CADD certificate obtained May 2013.
Process Pipe Design Associates to be obtained early 2015.
Experience
Piping/Field Drafter at CDI Engineers and Pro-Inspect for LyondellBasell. Drafter/Designer/Estimator for Texas Gulf Fabricators. Manager at Mainly Drinks, Main 101. Welder’s Helper, Hole Watch, 5+ years experience in petrochemical industry.
Metaltech Service Center
Houston, Texas
September 14 – Present
Mechanical Designer/Head of Engineering Department
Assists clients with the design of mechanical drawings and bill of materials per company specifications. Creates simple to complex drawings for client approval, aids in the design of Logos, mechanical parts, flanges, valves, paddle blinds, etc. Created an entire Engineering Department, as well as a Company border to send for client approvals as well as an Engineering check list system to eliminate errors created by the drafting department sent out for shop cutting. One mechanical drafter working under myself to aid in quoting, estimating, and delivery of essential parts per client specification.
Texas Gulf Fabricators
Baytown, Texas
February 14-August 14
Designer/Drafter
Lead (only) draftsman for fabricating company. Redline, correct, and design Pipe Spools (isometric drawings) for clients using Autocad 2014 LT. Wrote Bill of Materials, Work Orders, etc. to send to shop to begin fabrication for said pipe spools. Aided in quoting and estimating as well as entirety of project progress from the time drawings were created to the time it was NDE’d before being sent to clients.
Pro-Inspect/CDI- LyondellBasell Industries
Houston, Texas
January 10- January 11/ April 13- February 14
Draftsman
Draw and Redline P&IDs. Worked with Autocad to correct any indiscretions. Sketched equipment, lines, instrumentation, etc. Field verified and drew several different units to create a completely updated, electronic system for Lyondell.
Mainly Drinks, Main 101
La Porte, Texas
June 2011- 2013
Manager
Made weekly schedule for the servers. Continued to serve tables with the staff. Assist in orchestrating event nights such as Open Mic Night, Art Walk on Main Street, Tasting Nights. Gained regulars who come in weekly. Created a guide (still used today) for training wait-staff which included rules and tips to improve customer service as well as sales. Trained new members of the staff. Handled problem solving, such as covering shifts that arose and disgruntled customers. Note: This job paid for schooling in CADD.
Strike Construction and Cadre Pipeline Services
Baytown, Texas
May 08- December 09
Welder’s Helper
Worked for welder Michael Ralph. Learned everything a Helper needed to know. Learned during lunch breaks and work “breaks” how to weld, measure, etc. Learned several different tools, how to use them and when to use them.
References
Michael Ralph- Welder 832-***-****
Deb Gallington- Boss 281-***-****
Chef Robert Hicks- Boss 281-***-****
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