Christiane Pereira

Av. Lacerda Franco, ****. Aclimação. Cel: 11-994******

** ***** ***

Email: acsktw@r.postjobfree.com

Objective: Project Manager/Manager

Summary of skills

IELTS certification – jun2015 – Canada

Interchange experience – 03 months – March to June 2015 - Canada

Solid experience in project management area and contracts

Monitoring technical analysis, activation and deployment of telecommunications services, electrical design of low voltage, fire detection, ventilation and air and interface with civil engineering projects

Experience in cost management (realization of budget, cost reduction)

Effective participation in extension negotiations of terms and scope with suppliers and customers

Coordination of multidisciplinary teams for development projects, compliance with the schedule

Client management and technical support

Management of multidisciplinary teams

Experience in the management of after-sales areas (engineering) and service to client / customer support (software area).

Education and Language Training

Foundation of Business Strategy – University of Virginia – (2014)

Post-Graduate - Business Management and Projects - FIA (2010-2011)

Electrical and electronic engineer - MACKENZIE (1999-2003)

Electronics technician-emphasis on automation - SENAI (1995-1998)

Interchange experience – 03 months – March to June 2015 – Canada

English - Advanced – Solo Idiomas and Stewart College of language

Italian - Intermediate (reading, writing and speaking) – Private.

French – Basic (reading, writing and speaking).

Professional Experience

EATON POWER SOLUTION BRAZIL Nov / 2012 – Nov / 2014

American multinational company - electric industrial sector - manufacturing and selling UPS small, medium and large.

Project manager and relationship manager with customers

Reporting to the Director of Operations. Responsible for the management of projects related to the products and services of installation and activation of three-phase UPSs

Cost reduction, improvement of services provided to customers, monthly billing and customer service

Management of contracts

Management of distribution contracts and commercial representation, reaching the settlement of these target within 6 months

Management of special projects (Itaú BBA Project; Comba-World Cup stadiums Project; Band Project; Mogi Mirim Itau-Project)

Next to the Contract Manager has made improvements in customer service processes and project management

Negotiations at various points along the supply chain area, with the reduced cost suppliers and influencing new partnerships

Engineering and Software Manager

Reporting to the Director of Services division. Responsible for managing the post-sales areas (Engineering) and support (software area)

Responsible for registration of equipment, large projects coordination in the field, creating panel standards to standardize the portfolio, creating a process for the approval of suppliers and evaluation of suppliers by the purchasing department

Customer service and compliance with the schedule

Implementation and customization of software sold by Eaton with customers

Managing the suppliers of the NOC Eaton support software (call opening and the electronics), managing meetings, seeking improvements, updating the flows and charging suppliers relative to the established SLAs

Together with the sales department of services, work to improve the software selling process and creation of new services

Direct management of software development and post-sales engineering

Participation in the new data center of the Itaú Project - Mogi Mirim, in engineering and field coordination. (High design of UPS division of Eaton world);

Management of Itaú BBA Project.

AMERICAN TOWER OF BRAZIL Jan / 2012 - Nov / 2012

American multinational company - telecommunications segment

Project manager

Reporting to the Deployment Manager. Responsible for managing the implementation of projects of telecommunications towers in Brazil

Responsible for the coordination and integration of related fields (engineering, work, shopping and logistics) in order to deliver projects within the deadlines set by the client

Customer service and compliance with the terms stipulated in contracts

Coordination of infrastructure

Direct management of field teams (work) and indirect of related teams.

ALSTOM BRAZIL ENERGY AND TRANSPORT LTDA-OCT / 2008 - Mar / 2011

French multinational company - energy and transport segment

Project manager

Reporting to the Project General Manager. Responsible for Design and Procurement of 20 work packages - Project Line 4 (Yellow Line) of the São Paulo Metro

Actively participated in the 4 line project, managing the area of costs, controlling and minimizing the impact on the final result of the project

Participated effectively in the design recipe control, charging the areas involved for that monthly goals are met and the annual target were achieved (R$ 90 million / year);

Negotiated the purchase of new services along the shopping area providing a savings of approximately 15% in each deal closed, thus helping to reduce the cost of the project and the achievement of the shopping area's goals;

Attended the additives negotiation with the client in the amount of approximately R $ 14 million.

EMBRATEL - BRAZILIAN TELECOMMUNICATIONS – JAN 2003/OCT 2008

National Company - Telecommunications segment

Deployment Supervisor

Reporting to the General Manager of implementation and the Director of the area of operations. Responsible for coordinating the migration project of telephone exchanges in São Paulo, which led to the activation of thousands of new customers, and the optimization of existing plant

Actively participated in the coordination of data services deployment process and voice of Embratel in São Paulo

Coordinated multidisciplinary team for the execution of projects Lojas Americanas - Blockbuster; migration network Lojas Americanas to the MPLS service (approximately 300 points only in the Capital); Project Remus Bank of Brazil; 3G project - course; central CPD Migration Federal Savings Bank among others, providing greater security for customers and speed of services and increasing the company's revenue generating approximately US $ 50 million in revenue

Participated in the optimization project and expansion of existing plants

Participated effectively in the company's operations department of process improvement programs, as follows: Implementation and Multiplex, which led to an improvement in customer service and a fluidity in the overall deployment process, reducing costs still circuits (Decrease Backlog ). The result was a 30% reduction in circuit deployment time.

Relevant Courses/Projects/Certifications

IELTS certification – 2015/june – Canada

Situational leadership course - 16 hours - Brimberg Associates

Trading Course (negotiation to YES) - 16 hours -Eaton Brazil

Analysis of the problems created by the lack of scope management areas, Time and Acquisitions in a project of a telecommunications company - completion of course work - Graduate

Finance for non-financial - 40 hours - Alstom

Course- Integrated Logistics - 60 hours - SENAI

Telephony course- Basic Course - 24 hours - Embratel

Course- PMR Course - Process Improvement Program - 24horas- Embratel

Touch Screen for common PC - Work completion of technical course

Automation Residential course completion -Work

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