Nimsoft Expert
Resume:
Harish Sivadasan (HS******)
Harish has around 4 years of experience in IT industry of which 9 months in Singapore and 11 months in South Africa. Has a strong expertise on CA technologies from past 3 years which also includes one year of expertise in Program Management and CA technical solutions.
Worked extensively in CA tools like Nimsoft, Spectrum, eHealth, NFA, VAIM, IM, etc., on customizing the current infrastructure and to provide seamless monitoring to the setup. Also Acquaintance on ITSM & ESM Tool stacks which includes on Hardware sizing & providing solution as per the customer requirement. Has also included in major parts of IT delivery activities.
I.Employment Summary
Mahindra Satyam / Tech Mahindra Experience
Industry
IT
Sub Industry
IT – IMS
Organization
Mahindra Satyam / Tech Mahindra
Band-Sub band/ Designation
Business Analyst / Technical Associate
Role
Solution Architect
Duration
August 2011 Present
II.Project Summary
a)TELKOM - SA, South Africa.
Project Name : TELKOM
Client
TELKOM - SA, South Africa
Role
Stream Lead
Organization
Tech Mahindra Ltd
Duration
December 2014 – Present
Team Size
Project : 10
Module : Infrastructure
Environment
(with skill versions)
1.1.1.1.1.1.1Software
Languages : LUA
Database : MySQL
Tools : CA NFA, CA IM, CA Spectrum & CA eHealth
O/s : Windows
b)Accounting and Corporate Regulatory Authority, Singapore.
Project Name : ACRA
Client
Accounting and Corporate Regulatory Authority, Singapore
Role
Solution Architect / Team member
Organization
Tech Mahindra Ltd
Duration
March 2014 – November 2014
Team Size
Project : 1
Module : Infrastructure
Environment
(with skill versions)
1.1.1.1.1.1.2Software
Languages : LUA
Database : Oracle
Tools : CA Nimsoft
O/s : Windows & Solaris
c)Airtel Infrastructure (DCMS), Delhi.
Project Name : Airtel DCMS
Client
Airtel DCMS
Role
Solution Architect / Team member
Organization
Mahindra Satyam Ltd
Duration
February 2013 - March 2014
Team Size
Project : 2
Module : Infrastructure
Environment
(with skill versions)
1.1.1.1.1.1.3Software
Languages : LUA, Perl & Bash
Database : Oracle, MS SQL Server
Tools : CA Nimsoft & Enlighta
O/s : Windows & Linux
d)Airtel Infrastructure (UCC), Pune
Project Name : Airtel UCC
Client
Airtel UCC
Role
Solution Architect / Team member
Organization
Tech Mahindra Ltd
Duration
June 2013 - March 2014
Team Size
Project : 1
Module : Infrastructure
Environment
(with skill versions)
1.1.1.1.1.1.4Software
Languages : LUA, Perl & Bash
Database : MS SQL Server
Tools : CA Nimsoft, Spectrum, eHealth, VAIM
O/s : Windows & Linux
e)Majid Al Futtaim Properties, Dubai.
Project Name : MAFP
Client
Majid Al Futtaim Properties, Dubai
Role
Team member / Program manager
Organization
Tech Mahindra Ltd
Duration
August 2012 - February 2013
Team Size
Project : 3
Module : Infrastructure
Environment
(with skill versions)
1.1.1.1.1.1.5Software
Languages : LUA, Perl & Bash
Database : Oracle, MS SQL Server
Tools : CA Nimsoft & Enlighta
O/s : Windows, Linux & Solaris
f)Shared Services, US.
Project Name : Shared Services HSS
Client
Shared Services, Cleveland, US.
Role
Team member
Organization
Mahindra Satyam Ltd
Duration
January 2012 – July 2012
Team Size
Project : 3
Module : Infrastructure
Environment
(with skill versions)
1.1.1.1.1.1.6Software
Languages : Bash
Database : Oracle, MS SQL Server, MySql
Tools : CA Nimsoft & Enlighta
O/s : Windows, Linux, HpUnix & Solaris
III.Roles & Responsibilities
As a team member, was responsible for
Analysis of the specifications provided by the clients
Design and Development solutions for different infrastructures
Coding using LUA, Bash and Perl for Multi-tool integrations
Database management
Responsible for overseeing the Quality procedures related to the project.
Client site for implementation.
IT Delivery
oWas part of IT project delivery on Implementation & supporting of tools like Nimsoft, Enlighta, CA Service Desk, Nagios, OTRS, Nagviz, MSPM & MSAP.
oAlso was owning the Program Management for the complete project tracking & escalations
Company & Team Profile Seminars
oProviding Demos to internal team on new technologies and IT ideas on Automation to reduce human efforts.
oConducting orientations & first line support for the customer on company products and services shared.
Marketing & Sales
oDemos to customers on Tools and briefing on the features available & the way of customizing so that we can use them for their infrastructures depending on the customers.
oPreparing RFP’s on products for different types of customer by understanding their infrastructure to provide the best & effective solution to manage their infrastructure.
IV.Skills
Primary Skill category
IT-IMS Infrastructure (CA Solution Architect)
Nimsoft, Spectrum, NFA, IM, VAIM & eHealth
Project Acquired skills
IMS Network Management/Desktop
Primary Domain Skill
IT – Infrastructure Management (ITSM & ESM Tools)
Sub Domain
IT – Implementation & Maintenance
Solution
IT – Delivery Solution & Sizing
Trained Skills
Computer Hardware, Networking, Database, Linux, Windows Server, Cloud computing, Network Security, Storage, Presentation Skills, Program Management in Recruitment Drives
Linguistic Skills
English Soft Skills
Linguistic Skills Certifications
Russell’s Soft Skill Certified
V.Trainings
Type
Title
Location
Organized by
Duration
Domain Education
Microsoft Windows 2003 Server
Hyderabad
IMS Academy
3 Weeks
Domain Education
Microsoft Active Directory
Hyderabad
IMS Academy
3 Weeks
Domain Education
Microsoft Exchange Server
Hyderabad
IMS Academy
2 Weeks
Domain Education
DHCP Server
Hyderabad
IMS Academy
5 Days
Domain Education
CISCO CCNA Networking
Hyderabad
IMS Academy
2 Weeks
Technical Education
Computer Hardware
Hyderabad
IMS Academy
3 Weeks
Technical Education
Windows 7
Hyderabad
IMS Academy
1 Weeks
Technical Education
Linux
Hyderabad
IMS Academy
2 Weeks
Technical Education
Database
Hyderabad
IMS Academy
2 Weeks
Technical Education
Networking
Hyderabad
IMS Academy
2 Weeks
Technical Education
Storage
Hyderabad
IMS Academy
5 Days
Technical Education
Cloud Computing
Hyderabad
IMS Academy
5 Days
Technical Education
Network Security
Hyderabad
IMS Academy
5 Days
Culture and Language Education
Russell’s Soft Skill Training
Hyderabad
IMS Academy
3 Months
Leadership Development
IMS Recruitment Drives
Bangalore
IMS Academy
2 Months
Technical Education
Nagios Monitoring Tool
Hyderabad
IMS Academy
5 Days
Technical Education
OTRS Ticketing System
Hyderabad
IMS Academy
5 Days
Technical Education
Nimsoft Monitoring Tool
Bangalore
Tools Practice
3 Weeks
Technical Education
Enlighta Service Desk Tool
Bangalore
Tools Practice
3 Weeks
VI.Education
Degree
Specialization
University / College
Year of passing
Diploma
Information Technology
Anna University, SRMV PTC
2011
VII.Certifications
NSAT 101 - Nimsoft Certified Administrator
CISCO CCNA Certified Associate
Russell’s Soft Skill Certified
VIII.Personal Details
1.1.1.1.2ontributio
Name
Harish Sivadasan
ID No. (India)
HS101235
Email ID (Tech Mahindra)
Email ID (Personal)
********@************.***
****.*******@*****.***
Passport No.
K2849805
Valid Upto: 04/18/2023
(mm/dd/yyyy)
Type of Visa holding (if any)
S Pass (Singapore Employment VISA)
11.2 Business VISA (South Africa)
ICT(Intra Company Transfer – South Africa)
Valid Upto : 04/04/2016
Valid Upto : 05/03/2015
Valid Upto : 30/06/2019
Location
Telkom SA,
91 Oak Avenue, Centurion 0169,
Johannesburg,
SOUTH AFRICA.
Contact Numbers
Home: +27-744*-***-**
Work: +27-744*-***-**
I hereby declare that the above mentioned information is true to the best of my knowledge.
Place: South Africa (Harish S)
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