Engineer Service
Resume:
Marco Puche
Maple, Ontario, L6A 2M9
Canada
Phone: 905-***-**** / 647-***-****
**********@*******.***
OBJECTIVE: A position as Mobile Maintenance Supervisor. I am willing to travel and/or relocate.
SUMMARY:
More than 10 years in maintenance of heavy equipment.
Ability to direct power projects from conception through operation.
Goal-oriented individual with strong leadership capabilities.
Organized, highly motivated, and detail-oriented problem solver.
Highly proficient in diagnosing actual and potential equipment failures.
PROFESSIONAL ACCOMPLISHMENTS:
Managed service assets responsibility up to $2 MM US and maximum of 85 indirect reports.
Conferred with personnel such as management, engineering, quality control, customers and workers’ representatives to coordinate work activities and resolve problems.
Trained technicians and Engineers overseas in how maintain, diagnostic and repair Diesel engines.
Designed and executed Six Sigma project saving $164,000 in training cost.
Designed service development plans and conducted operation assessments.
Planned and executed maintenance programs for Mining and Generation Equipment
Assigned workers to perform activities such as service repair and maintain power modules and mining equipment.
Wrote and translated training material; conduct formal training classes on maintenance of engines.
Recommended and initiated personnel actions such as employment, performance evaluations, promotions, transfers, discharges and disciplinary measures.
Supported distributors and customers with service problems.
Searched measuring information, analyzing data and formulating failure theory.
Analyzed operations to evaluate performance of organization and staff to determine areas of cost reduction and program improvement.
Coordinated the logistics involved in the transportation of training engines.
PROFESSIONAL EXPERIENCE:
SENIOR OPERATIONS MANAGER
TOKMAKJIAN LIMITED, La Habana Cuba
2009 to February 2015
Managed service assets-responsibility up to $20 MM US and 85 indirect reports.
Gave technical and administrative advice to Cuban managers.
Control the executions of the cost and sale budgets.
Make the reports for the share holders meetings.
Design strategic objectives and policies of the company.
SERVICE MANAGER
LIEBHERR MINING, Tarkwa, Ghana
2007 - 2008 (contract position)
Managed service assets-responsibility up to $2 MM US and 60 indirect reports.
Planned and managed the cost and sale budged of the service department.
Recommended and initiated personnel actions such as employment, performance evaluations, promotions, transfers, discharges and disciplinary measures.
Assigned workers to perform activities such as service repair and maintain Liebherr mining equipment.
Solved warranty claims and approved warranty policies.
CUMMINS AMERICAS INC.
Miramar, Florida, USA
2002-2007 (2 positions held)
SERVICE TRAINING ENGINEER
2005- 2007
Planned the training courses schedule for the year.
Wrote and translated training material for the courses.
Designed and conducted service training courses overseas in how to repair, troubleshoot and maintain diesel engines.
Coordinated the logistics involved in the transportation of training engines.
Maintained records of trained technicians and engineers.
SERVICE SUPPORT ENGINEER
2002-2005
Supported and advised Cummins distributors in South America.
Resolved distributor and customer warranty claims.
Assisted distributor technicians and engineers in major engine repairs and failure diagnostics.
Gave to Cummins distributors recommended spare parts list for new engines.
Designed and executed a Six Sigma Project saving $ 164,000 in training cost.
PRODUCT SUPPORT MANAGER
ENERGY INTERNATIONAL INC., Miami, Florida, USA
1998 – 2002
Managed the set up, operation and maintenance of Cat power plants from 3MW to 40 MW.
Supervised power projects in Venezuela, Colombia, Peru, Haiti, Brazil, and USA.
Advised technical personnel in the projects and coordinated of the supply of parts, power modules, personnel and tools to the power projects.
Designed power projects assessing client needs, prepared project drawings, supervised civil and electrical contractors and commissioned power modules.
HEAVY DUTY EQUIPMENT MECHANIC
ATLAS COPCO, Sudbury, Ontario
1996 - 1998
Disassembled, diagnosed, and corrected mechanical problems of mining equipment and prepared technical reports.
Repaired pneumatic drills, hydraulic cylinders and final drives.
MAINTENANCE ENGINEER
INTERCOR, Guajira, Colombia
1989 - 1995
Worked as on-site engineer in charge of the repair and maintenance of Caterpillar mining equipment.
Supervised and trained 24 technicians.
Supervisory functions included analysis of attendance, productivity records and the creation of and participation in continuous improvement groups.
Performed performance evaluations, promotions, discharges and disciplinary measures in a unionized environment.
MAINTENANCE ENGINEER
CERROMATOSO, Montelibano, Colombia
1986 -1989
Worked as on-site engineer in charge of trucks, motor graders, excavators and cranes.
Planned and executed maintenance programs for mining equipment.
Supervised and trained 16 technicians.
Planned and Programmed service maintenances and repairs.
GECOLSA, Barranquilla, Colombia
1980 – 1986
SERVICE MANAGER
1984-1986
Coordinated Cat equipment repairs in the shop and on-site and managed service recourses of the north zone.
Planned and managed the cost and sale budged.
Supervised and trained of 16 technicians.
Supervised, assisted, and trained technicians in the process of repairing mechanical failures in Caterpillar equipment.
Analyzed operational results to evaluate the performance of the workshop.
PARTS TRAINER
1983 – 1984
Trained parts personnel, organized and coordinated courses for customers.
Planned and executed training programs for distributor’s sales personnel.
Evaluated and keep records of the participant’s performance on the courses.
SERVICE ENGINEER
1980 – 1983
Diagnosed and repaired diesel engines, power shift transmissions, hydraulic systems on Caterpillar equipment.
Assembled and delivered Caterpillar equipment to the Coal Mine “El Cerrejon”.
Make warranty repairs to all type of Cat equipment like track type tractors, motograders, wheel tractors, diesel engines and generation sets.
EDUCATION:
B.A. Mechanical Engineering Universidad de los Andes, Bogotá Colombia
Certificate in Heavy Duty Equipment Mechanic, OTAB, Sudbury, Ontario
ENGINEERING MANAGEMENT COURSES:
2006 Financial Management – Kennedy Western University
2004Marketing Managerial - University of Phoenix
2004Statistics for Research and Managerial Decisions - University of Phoenix
2004 Managerial Business Relations - University of Phoenix
2004Legal Environmental of Business - University of Phoenix
2003 Managerial Communications - University of Phoenix
TECHNICAL COURSES:
2006: ISC/ISL Engine Qualification, Cummins, Columbus, Indiana
2005: B5.9G plus Engine Qualification Cummins, Columbus, Indiana
2003: K38/K50/K2000 Engines Qualification Cummins, Miramar, Florida
2002: QSV81/91 Gas Engines, Cummins, Fridley, Minnesota
2002: QSK60 Engine Certification, Cummins, Phoenix, Arizona
2002: QST30 Engine Certification, Cummins, Phoenix, Arizona
2002: 3500B Master Mechanics Caterpillar, Miami, Florida
1996: AutoCAD 14, Cambrian College, Sudbury, Ontario
MANAGEMENT COURSES:
2004: Six Sigma Course Green Belt, Cummins, Santiago, Chile
2003: Microsoft Project, Cummins, Miami, USA
2002: Microsoft Power Point, Cummins, Miami, USA.
1991: Effective Communication Techniques International Resources Corporation (Intercor), Albania, Colombia
1990: Effective Supervision Techniques International Resources Corporation (Intercor), Albania Colombia
1989: Loss Control Management, International Resources Corporation (Intercor), Albania, Colombia
1987: Supervision Techniques on Job Training Course, INGASIND, Montelibano, Colombia
1983: Instructor Course, INGASIND, Bogota, Colombia
COMMUNITY INVOLVEMENT
Habitat for Humanity, Volunteer
Special Olympics, Volunteer
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