HELP DESK

Dajuan M. Kindell

Contact #: 404-***-****

Morrow,GA

Email: ******.*******@*******.***

CALL CENTER REP

Summary: Call Center Adviosr who Helps Both the company and customers meet a productive goal. Maintains a Professionalism, Patience and Great Customer Service.

Main Points:

•Trouble-Shooting

•Customer Service

•Problem Solver

•Displays Patience

•Great People Person

•Very Computer Savvy

Experience:

Call Center Advisor (Tier 1 Advisor) 2013-2015

Concentrix, Norcross GA

Duties:

Give accurate information to Trouble-shoot all Apple Products.

Handle all Customers Concerns in a Timely Fashion.

Properly directed Phone calls to keep a Clear Phone line.

Collected all Customers Inquires through out work day.

School:

High School: Kadena High School (Okinawa Japan) Class of 2004

Skills:

Type over 30wpm

Problem Solving

Contact this candidate