Sales Customer Service
Resume:
519-***-**** *********@*******.***
Objective
To get full time employment in order to further my career in Marketing, also to gain knowledge and work experience from an innovative organization that offers a challenging environment with opportunity for growth.
Highlights of Qualifications
Created a variety of marketing collateral and business correspondence using advanced computer skills in Microsoft Office programs, Photoshop, Illustrator, Dreamweaver and InDesign
Extensive background in the entertainment industry as a set designer/builder
Utilize research resources to identify market trends, digital media metrics and measurement
Research and design a wide range of marketing presentations delivered to academic and professional audiences; comfortable presenting to large groups
Created brand awareness and sales initiatives within professional selling environments
Experience
Mosaic Sales Solutions (2014-2015)
Team Leader, Brand Ambassador
As a highly driven and professional retail team lead, I promote, educate, and influence consumers within the retail environment. I am responsible to coach Mosaic Brand Ambassadors to meet their goals and to gain additional sales and store traffic for leading brands. My ability to mentor employees, led by example, build relationships and maintain strong partnerships with store personnel are important in achieving the goals of every program.
Rogers- The Shopping Channel (2006-2013)
Sales Coordinator, Producer, Visual Merchandiser, Graphics, Stager
Customer Service, execute support material for shows, monitor sales, inform host/guest with vital information of up to date sales, targets, dollars per minute, relay key information to guest/host before, during, and after each show.
Professional Theatre Production (2004-2009)
Event Coordinator/Head of Prop’s
Preparation of Cues sheets and checklists and updating shows, create prop list, tracking and preset list. Supervising show set up, trouble-shooting any problems that arise, assist in building, resource, buying all props and set dressing. Attend company meeting with designers and production staff to go over blueprints, renderings, models and brainstorm.
Related Work/Volunteer History
Alzheimer Society of Kitchener – Walk for Memories (2014-2015)
Event Coordinator, Event Planning, Advertising, Sales
Assisted with general venue setup, acted as team lead, addressed any issues
Make a Wish Foundation – Share Your Luck Charity Event (2014-2015)
Event Planner, Marketing Coordinator, Advertising, Graphic Design
Organized and executed “share your luck, grant a wish” charity event
Celebrity Cruises Lines- (2005-2007)
AV Technician/Associate Producer, Entertainment Coordinator
Over saw live production onboard cruise ship backstage during shows in theatre giving lighting, sound, rigging, and actor cues. Greet bands and guest performers and review content for their upcoming performances.
Outgoing, enthusiastic and energetic personality
Comfortable engaging shoppers, sharing product knowledge and closing the sale
Dependable and reliable when working within an assigned schedule
Independent and self-motivated
Education & Training
Conestoga College Business Marketing
Graduate 2015 - Diploma (3.06 GPA)
Member of Marketing Society of Conestoga
Conestoga Music Club
The program focuses on the fundamental principles of marketing and gives graduates hands-on skills to gain employment in the marketing industry.
The program offers courses in advertising, graphic design, internet, research, sales, events and retail while developing teamwork, communication and general business skills. In addition, students participate in the design and presentation of marketing, advertising and event plans.
Fanshawe College Theatre Arts - Technical Production
Graduate 2004 – Diploma (3.16 GPA)
Theatre Production diploma program provided the skills and knowledge needed to work in the professional performing arts and entertainment industries. With an emphasis on the technical and visual components of production, the curriculum covers the art and technology of crafting exquisite props, puppets, costumes, set pieces and painted scenery. It also covers the use of a broad range of lighting, sound and rigging equipment
Rescue 7 First Aid Training – CPR/AED
CPR Heart saver Level A & AED,
CPR Rescuer Level C & AED,
BLS Health Care Provider Level C
CPR Infant / Child Level D
Smart Serve Ontario – Certified
Responsible Service Training Program
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