FRANK SCAVO
** ********** ***** 718-***-****/718-***-****
Staten Island, NY, 10312 ******@**.**.***
CAREER SUMMARY:
** ***** ** **** ********** in various industries with recent technical training in “Computer Networking & Security”.
PROFESSIONAL EXPERIENCE:
Metropolitan Transportation Authority New York, New York
Data Entry Operator 3/2011 – 10/2013
Data Entry of claim forms with defective Metro Cards to process refunds for customers
Office of the Chief Medical Examiner Staten Island, New York
ID Team Clerical Associate 9/2010 – 2/2011
Identification of bodies, data entry, clerical work and preparation of death certificates.
Elsevier, Inc. New York, New York
Technical Information Specialist 5/1999 – 5/2010
Updated databases on a daily basis with technical oil refinery information to help Oil Companies get the latest information on new inventions in oil refinery processes
Used index terms to describe important petroleum products (e.g., motor oils, motor gasolines, diesel fuels, catalysts, etc) with details regarding their composition and manufacturing processes
Edited indexing done by others to make database information more accurate and trained new indexers to increase overall productivity in company
American Petroleum Institute New York, New York
Database Technical Indexer and Editor 4/1988 – 5/1999
See job description under Elsevier, above
EDUCATION:
Branford Hall Career Institute North Brunswick, New Jersey
Certificate in Computer Networking & Security
Wagner College Staten Island, New York
Bachelor’s Degrees in Physics
Minor in Math
CERTIFICATIONS:
CompTIA Network+ certified
SKILLS:
Data Entry (55 wpm)
Microsoft Office Applications (Word, PowerPoint, Excel, Outlook, Access)
Building a small database with Excel or Access
Making Excel spreadsheets with cell arithmetic and with pie charts, bar charts, and line charts
A+ hardware and software
Computer maintenance and repair
Networking with routers and switches
Configuring Cisco Routers and Switches with Command Language Interface commands
Configuring VLANs on switches and assigning ports to each VLAN
Configuring trunk ports on switches and configuring subinterfaces on routers and connecting trunk ports to subinterfaces
Familiar with routing and switching and with RIP, OSPF, SIP (spanning tree protocol), subnetting and VLANS.
Telnetting to any router or switch on the network for configuration purposes
Troubleshooting TCP/IP connectivity with ping and ipconfig commands
Computer forensics (e.g. data recovery of lost data)
Virtual Machines in VMware, especially Windows 7, Windows Server 2008, and Linux Red Hat
Configuring Active Directory on Windows Server 2008
Joining host machines (e.g., Windows 7) to the domain
Folder redirection and software distribution using Group Policy
Configuring DHCP servers for automatic assignment of ip addresses to machines on a network
VPN of a host machine to a private network using PPTP or L2TP
Installing and configuring Operating Systems
Data backup
Antivirus software to scan for virus and malware
Knowledge in the following Operating Systems: Windows 8.1, Windows 7, Windows Vista, Windows XP, DOS, Windows Server 2008, and Linux (Red Hat)
Navigating through a directory system in Linux
Mounting drives (thumb drive, floppy drive, CD or DVD drive, and hard drive partition) to a directory in Linux
File compression and backup in Linux
Making straight through, crossover, and rollover UTP cables and making RG6 cables