IT officer

OBJECTIVE:

Fast, detail-oriented and accurate team player with 9+ years IT Officer and System Administrator support for Windows Operating systems, MS Office and other hardware support care experience including supervision and administrator for such system with the following experience:

The present experience included the following areas but not limited to:

9+ years of project manage experience for the Administration of Justice Department for ICT Projects.

Experienced in administration of Windows Server 2008 Active Directory based IT infrastructure;

Experienced in administration of Microsoft Exchange2003 Servers, Terminal Servers, and IIS;

Thorough understanding of networking principles including TCP/IP, VLAN, Sub-netting, Routing protocols, DHCP, DNS and SMTP with internet

Microsoft Certifications (MCP and MCSE) and general Network certified.

Experience on SCO Unix, Xenix, Linux Slackware and Red Hat system.

Conversant with AD, OU configuration, Security systems, Authentication systems (Karberos Key Distribution system, PKI)

Experienced in working with the Stock Exchange Automation project

Knowledge of Stock Exchange and technology standards (e.g., infrastructure, architecture, processes, applications) and managing people/projects

Strong understanding of scripting and programming languages in working with MS SQL Server and MySQL along with Crystal Reports development.

Strong working knowledge of Windows Server 2000/2003/2005/2008, Windows XP/7, TCP/IP, MS Office, MS Outlook, Adobe Creative Suite, PC configuration and upgrades, network printer drivers, network switches, routers, LAN and wiring.

Proficient in working with Servers and networking technologies such as SNMP network protocol, DOS command / batch scripting, Ms IIS, FTP, Apache HTTP Web Server and Tomcat HTTP Web Server (Java-based).

Highly skilled at troubleshooting networks, connectivity, email, MS Office, FTP and PC maintenance.

Experienced managing software licensing for ACS and Symantec, HEAT helpdesk software etc.

Ability to attain government security clearance as advised.

Owned a valid G-License and in possession of a running car.

PROFESSIONAL EXPERIENCE

Senior Technical Specialist / Solution Architect (SA)

BMO Financial Group - (OSFI J Project) Jan 2015 – Mar 2015

Primary responsibility is to ensure the integrity and completeness of the technology solution at a more detailed level than the Solution Architecture.

More specifically, the responsibility includes:

Supervision of delivery teams’ solution and design work, ensuring the individual solutions adhere to the Solution Architecture for the project;

Taking ownership of “project-level” technology issues outside the scope of the individual delivery teams (e.g., standardization on ISO codes);

Plan and engaged in HUB-IDP for source system ETL processes and transfer file sizing, etc.

Worked extensively with QA Lead to establish end-to-end processes for all sources to feed/test design for OSFI-J project

PSA I/IT Officer Feb 2005 – May 2014

Administration of Justice

Supervision, Management and coordination of Court Records Management system

Monitor, Control of CRMS helpdesk(HEAT) software

Supervisor of helpdesk staff -10(ten) IT Staff for 5+ years

Operation of helpdesk system monitoring and report generation.

Supported Customer (AOJ) for receiving CRMS Application support, service.

Self-Starter, Motivator, detailed oriented for application support

Guide and trainer for Microsoft Outlook & Office 2007/2010, Windows NT Workstation, Windows 7.0/8.0

Excellent technical documentation skills, details oriented, and organized;

Coordinated and drive the Production and backup server OS patch management

Thorough understanding of networking principles including TCP/IP, VLAN, Sub-netting, Routing protocols, DHCP, DNS and SMTP/POP service (Microsoft Exchange);

Network monitoring using NAGIOS for GDN connections for all the High Courts/Magistrates courts under AOJ.

Have in depth knowledge in imaging system QUESTYS used for document management system in terlink with Oracle 11g database management system.

Developed skillset for SQL and Oracle PL/SQL queries and generate reports using Crystal Report

Experienced to build system from scratch, install hardware,

Microsoft Certifications (MCP and MCSE) and Network certification is available. PMP candidate.

EDUCATION

Bachelor of Science in Electrical and Electronics Engineering (BUET) Bangladesh.

Attended Project Management Programme from University of Stellenbosch, Cape, South Africa

EpiServer Diploma obtained from EPiServer South Africa

Attended Microsoft courses and secured MCP, MCSD, MCSE, SCRUM SCF.

OPERATING SYSTEMS

UNIX ( Red Hat, Sun Solaris 5.5.1, SCO-UNIX, XENIX, Linux), XP Window System, NT/2003/2008 Servers, UNIX/Xenix, Linux, Sun Solaris O/S and Windows new/older versions

Content Management System

EpiServer, Drupal

RDBMS & SQL Variants

Oracle 11g, Foxpro 2.6, Microsoft Access, dBase III+, Clipper 5.0, Unibase (AI), SQL 2005/2008

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