Customer Service Financial

FRANKLIN PATRICK

**** ****** ***** ****, *******, ON, M9V 4B6

647-***-**** *.*********@*******.***

November 16th, 2015

Dear Hiring Manager,

Please accept this letter and resume as an indication of my interest in working in Business Development for Softalgo.

As a fourth year Business Administration undergraduate student, I pride myself in my involvement and interest in the financial district. I am passionate about providing exceptional guidance to businesses and individuals relating to financial management decisions. I am keen to pursue a career as a Certified Financial Analyst and have expressed my interests through workshops and presentations.

My interest in finance and management stemmed from my experience as a Certified Financial Advisor for Primerica Financial Services where I learned how to effectively address client's financial wellness through life insurance, RESPs, RRSPs, and segregated funds. This experience along with my certification of Life License Qualification Program has given me the knowledge of insurance regulations and products. Most importantly, I've worked closely with clients to create strategic investments and budgeting to achieve financial goals which helped create strong client relationships. My experience with building client relationships has developed my excellent customer service qualifications which I continued to build as a Valet driver for Mark J. Mooney & Associates LTD. My experience as a Valet driver has educated me on how to deal with professional relationships with high profile clients. Overall, my customer service experience and financial background will be beneficial to your organization.

I would welcome the opportunity to join your team. I would be pleased to arrange a meeting with you to discuss my suitability for the position. Thank you for taking the time to consider my application. I look forward to speaking with you.

Sincerely,

Franklin Patrick

FRANKLIN PATRICK

2036 Martin Grove Road, Toronto, ON, M9V 4B6

647-***-**** *.*********@*******.***

OBJECTIVE

Ambitious, detail-oriented student seeking a challenging Business Internship with Softalgo, where I can contribute exceptional success in finances and customer service.

PERSONAL SKILLS

• Completed Life License Qualification Program (LLQP certification)

• Hands on experience with providing exceptional customer service

• Ability to work well under pressure and effectively meet deadlines

• Willing and able to learn with excellent communication and interpersonal skills

• Detail and quality oriented with excellent problem solving skills

• Proficient in team-oriented environments as well as independent work

• Thoroughly skilled in Microsoft Project, Word, Power Point, Excel, Outlook, as well as operating systems such as Windows 2000, XP, Vista, 7,10, and Mac OSX

• Strong oral and written communication in English and Tamil

WORK EXPERIENCE

Certified Financial Advisor (Part time) 2011-2012

Primerica Financial Services, Toronto

• Achieved and Utilized Life License Qualification Program (LLQP) in order to provide quality financial services to clientele

• Efficiently consulted with clients to analyze their financial situations and develop strategic solutions to further their financial goals

• Built strong customer relationships through appointments and excellent customer service

• Ensured weekly goals were over-accomplished

Order Picker (Full time) Summer 2012

Plastic Dress up Warehouse, Vaughan

• Organized monthly inventory in excel spreadsheet for record keeping

• Prepared and analyzed monthly inventory reports

• Facilitated the shipping and handling of product

• Supported production of trophies by collecting necessary raw materials

Valet Driver (Contract) 2014 - 2015

Mark J. Mooney & Associates LTD, Toronto

• Excelled in customer service through professional interactions with guests

• Achieved quality service standards for all performed tasks

• Moderated high profile events

Material Handler (Full-time) Summer 2015

Alumicor, Toronto

• Successfully achieved daily quota requirements of aluminum organizing

• Addressed issues to higher management regarding product defects

• WHMIS certification achieved

EDUCATION

O.S.S.D 2007-2011

Monsignor Percy Johnson C.S.S., Toronto

• Academic Honour roll (2011)

• Achieved Business certificate (2011)

Bachelor & Diploma of Business Administration – Majored in Finance 2011-Present

University of Guelph-Humber, Toronto

• Renewable Entrance Scholarship (2011)

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