Sales High School

Jasmine Roberts

Supervisor/lead FO Field Organizer - Terra Strategies

Richmond, VA 23222

***********@*****.*** - 804-***-****

To obtain a representative position where my customer relations experience can be fully utilized to improve customer satisfaction and enhance the company brand name. WORK EXPERIENCE

Billing and Technical Agent

Convergys - 2015 to Present

Responsibilities

Responsible for assisting with Billing and trouble shooting issues. Adding services to new and existing customers.

Resolving problems relating to customers accounts. Supervisor/lead FO Field Organizer

Terra Strategies - August 2012 to Present

Responsible for hiring, training, and supervising employees

• Provided opportunities for future growth and advancement for direct reports

• Resolved personnel problems by analyzing data; investigating issues; identifying solutions; recommending action

Sales Associate

Verizon - March 2014 to April 2015

march 2014 to october

• Door to door salesman

• Provided new and existing customers with Verizon Fios and also increased sales by 15%

• Compute sales prices, total purchases and receive and process payments EDUCATION

Criminal Justice

ECPI College of Technology

2009 to Present

High School Diploma

John Marshall High School

2005 to 2009

ADDITIONAL INFORMATION

QUALIFICATIONS:

• Excellent communication and interpersonal skills

• Problem analysis, use of judgment, and ability to solve problems efficiently

• Ability to prioritize and multi-task efficiently

• Attention to detail and accuracy

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