Sales Manager

Barbara s Canton

**** ****** ***** **., ******, NC 27302 ■ H: 914-***-**** ■ **********@***.***

Education

MA EDUCATION DECEMBER 2015 (pending) ASHFORD UNIVERSITY

Learning and Teaching w/Technology

MA BUSINESS ORGANIZATION DECEMBER 2014 FORBES BUSINESS SCHOOL

Leadership – Cum Laude

BA PSYCHOLOGY JULY 2012 CUNY LEHMAN/ASHFORD

Summa Cum Laude

Skills & Abilities

MANAGERIAL

Project Management

Sales Manager

District Manager

Store Manager

SALES

Sales increased consistently increased throughout division on personal, team, office, and district levels

Plan and direct activities such as sales promotions, coordinating within telecommunication call centers

Train and develop sales and service staff in strategies and techniques

Developed training and tracking methodologies for major corporate consumer sales initiatives

Receive and process inbound multilingual sales and service calls

Sales coach and mentor

COMMUNICATION

Develop integrated product-marketing strategies, incorporating advertising campaigns or promotions

Project planning, development, and presentation for consumer marketing initiatives

Develop, track, and report on corporate sales initiative results

Maintain project and initiative internal and external team communication

LEADERSHIP

Store management and office employee supervisor

Human resource - recruit, hire, schedule, etc. employees in office and retail locations

Team project Leader

EXPERIENCE

CSR-BILINGUAL EUROSPORT HILSBOROUGH NC

Part time Inbound call center sales and service agent

CONSUMER MARKETING CONSULTANT VERIZON NEW YORK

Product and sales strategy development, communication, integration, and coordination

Call center bilingual sales mentor – product/process training development, delivery, multi divisional coordination

DISTRICT MANAGER HILLSIDE BEDDING NEW YORK

Manage, schedule, and maintain operations and profitability of all Manhattan, Queens, and New Jersey stores and personnel

Only profitable division during organizational downturn

OFFICE MGR LEGGETT & PLATT NEW YORK/NEW JERSEY

Manage office personnel and sales desk – hiring scheduling, benefits, etc.

.Maintain inventory, coordinate and schedule shipping and production

Inventory control, payroll, accounts receivable, etc.

LANGUAGES

Spanish

AWARDS

Sales Excellence

Mentor Excellence

Verizon Excellence Award – ‘Veriations’ Consumer Sales Strategy

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