Back Office Staff

Lourdes P. Ocampo

**** – A P. Pelaez St. Sta Mesa Manila PHILIPPINES 1008

(EMAIL) *********@*****.***

(HOME) +63 2 3535897

(MOBILE) +63-939-*******

Career Objectives

To be able to join a company where I can hone my skills in computers and make a significant contribution to the organization

Professional Experience

Technolux Equipment And Supply Corporation 10 June 2013 to present ENGINEERING DATA ENCODER

Provided Office works, Clerical and customer service in the Engineering department. These include the following:

Encoded Service Reports made by the Technicians using SAP Portal.

Making a summary report of the Service Reports that have been done request by the Supervisor and export in an Excel Sheet.

Filing the encoded Service Report.

Sending quotation requested by the customers.

Supported other position on the following:

Support secretarial works

Support Customer Service works

Support Clerical works

CHIPMOS Technology (TAIWAN), 24 February 2010 to 31 July 2011

OPERATOR

Assigned in the operation of machines for creating Lead Frames, IC’s or chips

Conducted checks on the Lead Frame, IC’s or Chips if there’s a defect such as:

Deformation or scratches on the Lead Frame

Breaking or deformation on Pilot hole

Strip (Lead Frame) having incomplete fill package

Broken tie bar (supporting bar)

Supported other departments on the following:

Segregate those which have defects, scratches or deformation in the pins

Test the IC’s using mini machines that detect errors

GIGABYTE Technology (TAIWAN), 17 October 2006 to 17 October 2008

REPAIR-OFFICE STAFF

Provided clerical support in APE6 repair department. These include the following:

Apply, email and control supplies of components such as: cell phone, server board, AGP board, special cards and motherboard needed by the engineering for the repair boards.

Prepare receipt and encode IN transaction of APE6 repair department using Net Term Program

Prepare components and make new board

Updating the files in an Excel

Changing components for the surface Not Good

Answering Phone Calls

Get components if already pass and key in the stock

Made an inventory of components

Sorting and arrange Not Good components to be return

Change BGA Not Good

Change sticker for AGP board

Mary Chiles Hospital College, 1 December 2005 to 10 September 2006

Accounting Assistant

Provided accounting, clerical and IT support in the accounting department. These include the following:

Performed software installation and basic troubleshooting of PCs

Conducted trainings for employees on how to use the new computerized system

Encoded payments made by patients and students in an Excel sheet

Recorded information such as PhilHealth details for patients admitted in the hospital

Itemized and rewrite of PhilHealth claims

Prepared Statement of Accounts for patients

Computed patient’s hospital bill

Created exam permits for students

Made an inventory of medicines in the pharmacy

AIM (Asian Institute of Management), July 2004 to October 2004

TECHNICAL SUPPORT (OJT)

Provided technical support to students and faculties such as:

Computer/machine setup in different departments to be used for seminars and other campus events

OS and software configuration of laptops of the students

Software installations

Printing, scanning and CD burning of student and faculty files

Provided customer service

Log service requests from students and visitors either personal or phone call using Lotus Notes

Coordinate with technical support regarding the details of the service requests

Monitor requests to ensure services are being rendered

Conducted exams for applicants

Education

Technological Institute of the Philippines (2000 – 2005)

Bachelor of Science in Computer Science

Antonio A. Maceda Integrated School (1996 – 2000)

Secondary Education

Antonio A. Maceda Integrated School (1990 – 1996)

Primary Education

Skills

Knowledgeable in Microsoft Office applications

Can setup a LAN

Fast learner

Typing Skills

Presentation & Seminars

Macromedia Flash TIP Manila 2004

Job Hunting TIP Manila 2004

PC Troubleshooting TIP Manila 2003

LINUX TIP Manila 2003

JAVA TIP Manila 2003

References

MS. LANIE CARANDANG

Data Analyst – Towers Watsons

(MOBILE) +63-921*******

(OFFICE) +632-*******

MR. POL DE GUZMAN

VP (Engineering Department)

(Technolux Equipment & Supplies) – Makati, City

(OFFICE) +632-*******

MRS. FLORA VERONICA NERVES

Office Clerk - (Engineering Department)

(Technolux Equipment & Supplies) – Makati, City

(OFFICE) +632-*******

PERSONAL INFORMATION

Philippine Contact Number: +639*********/ (02) - 3535897

Philippine Address: 3534 – A P. Pelaez St. Sta Mesa Manila

E-mail: *********@*****.***

Gender: Female

Birthday: February 4, 1984

Height: 167 cm.

Birth place: Manila

Status: Single

Religion: Catholic

Nationality: Filipino

Language Spoken: English, Tagalog

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