Design Project Manager

TATIANA V FLOYD

Information Architect UI/UX Designer Sr. Graphic Designer

Phone: +1-301-***-**** – E-Mail: ************@*****.*** – Website: http://devaxa.wix.com/home

Profile

Highly experienced Information Technology professional with outstanding technical proficiency and broad practical experience in the fields of User Experience, User Interface Design, Information Architecture, and Section 508 standards.

Extensive experience designing web application interfaces in an agile environment and providing User Cantered Design support to federal agencies.

Strong communicator between end users, business and development teams, being able to understand needs and goals and translate them into project plan.

Exceptional organization, communication and management skills. Project manager, skilled in multiple projects planning and team coordination in deadline driven environments.

Extremely motivated, creative and knowledgeable with a commitment to customer service, being able to design wireframes and prototypes, content and navigation structuring and workflows.

Strong analytical skills, being able to analyzed client objectives and site user needs and translate them into functional requirements.

Highly motivated, creative, and versatile award-winning graphic/web designer.

Professional expertise in corporate branding, logo design, page layout design, trade show/conference display design, and websites from concept to implementation

Well published freelance photographer

Fluent in English, and Russian; U.S. Citizen. Public Trust Clearance.

Areas of Expertise

UI/UX Design Information Architecture Wireframes and Prototypes Content Management

Team Building and Leadership Art Direction Desktop Publishing Graphic Design Web Design

Photo and Video Editing Photography Strong Customer Relations

Technical Skills

Senior Level: Adobe InDesign, Photoshop, Illustrator, Acrobat, Lightroom, PowerPoint, Microsoft Office, Axure

Mid Level: Dreamweaver, Adobe Premiere, Fireworks, Visio, SharePoint, Basecamp, basic knowledge of HTML and CSS

Other Skills: A broad understanding of web/mobile UI standards, grid system, responsive design frameworks, usability, and 508 compliance, SDLC and Agile methodology, Mac & Windows platforms, back-up system operation, photography

Awards

Graphic Design USA: Awards for Excellence in Communication and Graphic Design

20th Annual Healthcare Advertising: Gold Award

Printing and Graphic Communications Association: Gold Award

The Communicator: Crystal Awards of Excellence

The Communicator: Award of Distinction

Health Information Bronze and Silver Awards

Education

B.S., Astronomy Ural State University, Yekaterinburg, Russia, 1993

A.S., Visual Communication Specialist Anne Arundel Community College, Arnold, MD, 1996

Completed Courses - HTML, CSS, Flash and Dreamweaver Anne Arundel Community College, Arnold, MD, 2003

Completed Training – UI & UX Optimized Software Design Learning Tree International, 2015

Career Development

Overarching Sr. UI/UX Analyst and Designer ICF International Bethesda, MD 2014-2015

Contracted to ICF International as a UI/UX Analyst and Designer to develop UI/UX Standards and to design the User Interfaces (UI) for electronic Research Administration’s (eRA) IT Systems at National Institutes of Health (NIH).

eRA UI Standards Initiative (eRA Style Guide)

Planed, prioritized and defined tasks of whole UI Standards initiative.

Developed an idea, obtained Sr. Management and Executives buy-in, and allocated resources for development of the internal UI Standards website.

Successfully lead a team of UI developers in development of UI Standards website.

Established and documented eRA visual style standards, usability guidelines, and UX direction.

Wrote, managed and standardized eRA UI Standards website content.

Defined new design patterns to advance eRA style guide.

Initiate, suggest and streamlined the integration of new Bootstrap front-end framework with eRA visual styles.

Provided expertise in UI/UX best practices based on independent research of new usability guidelines and design trends.

Facilitated weekly UI Standards meetings.

UI/UX Design Leadership

Provided UI/UX design leadership on cross-functional teams of Information Technology Specialists responsible for development, enhancement and maintenance of web-based Grants Management applications.

Coordinated enterprise-wide efforts to enhance the NIH Web Services user experience.

Owned and monitored user experience for new eRA products, including ease-of-use, aesthetic cohesiveness and design.

Promoted user-centred design methodologies and suggested adaptation of Lean UX approach in agile development.

Provided expertise review of developed UI content and offered implementation suggestions from a user-centred perspective.

Reviewed work of software development teams and confirmed adherence to eRA styles and Section 508 compliancy.

Run UI/UX workshops and presentations for federal team leads, business analysts and software developers to increase usability and user experience awareness.

Mentor junior staff on the topics of UI, Usability and User Experience.

Actively advocated for the user during all stages of production.

UI/UX Requirements Management

Defined and controlled UI/UX requirements baselines in eRA’s requirements management system Rational Clear Case and JIRA.

Worked collaboratively with NIH clients, product owners and business analysts to map out functional requirements, site structure, interaction design, and define UX goals.

Studied user’s behaviour and how they consume content through user observations at client’s site and meetings with focus groups.

Defined information architecture and structure, main features, functionality, user-interface design and interactive experiences based on technical and functional requirements, and eRA Style Guide.

Translated technical requirements, government policies and user needs into intuitive and engaging interactions.

Analysed user interfaces and functional requirements documentation to initiate, and suggest major UI re-factorings for a more intuitive user-experience.

Designed UI wireframes in varying levels of fidelity to show page layout, navigation and content structure for desktop and mobile applications.

Generate UI design specifications to communicate interactions and design direction.

Information Architect CGI Federal Herndon, VA 2012-2014

Contracted to CGI Federal as an Information Architect of UX team that designed Healthcare.gov.

Responsible for translating requirements and policies to determine user experience for the process of user’s Account Creation and Management on Individual Marketplace, and the process of enrolment on Small Business Health Options Program (SHOP) Marketplace portions the website

Provided project management and business analysis support utilizing tools like Microsoft SharePoint collaboration platform and Basecamp API.

Took part in brainstorming and developing new UX strategy for Healthcare.gov, called “Shepherding” that aided the user from the beginning to the end of application process.

Communicate and collaborate with the project manager, software developers, technical writers and visual designers to integrate site concept, visual design, writing, interface, and navigational structure with positive user experience.

Collaborated with business analysts, stakeholders, and developers to refine and integrate requirements with usability and technical needs in all stages of production.

Reviewed functional specifications.

Analysed client objectives and site user needs.

Created low and high-fidelity wireframes, prototypes in Axure PR.

Designed screen interactions and behaviours.

Organized content and functionality to determine screen flow, navigational hierarchies, and labelling.

Created documentation and presentations to illustrate the user’s path, structure and functionality.

Established and documented UI standards and styles.

Implement a visual style consistency through the assigned portions of the website.

Produced full color mock-ups of web site’s key pages utilizing Adobe Creative Suite.

Work closely with developers and testers to make sure that approved design and interactions happen in code.

Assisted QA team with front-end testing.

UI/UX Designer PKW Associates Woodlawn, MD 2011-2012

Contracted to Lockheed Martin as a UI/UX designer tasked to design the User Interface (UI) for Social Security Administration’s Disability Case Processing System (DCPS).

Held Public Trust Clearance position.

Received service award from Lockheed Martin for work performed on DCPS.

As a valued member of User Interface Design Team, held responsibility for the UI design of a JEE SOA based software system for 30,000 – 50,000 users.

Analysed Use Cases and System Specification documents to determine the application’s interface, user interaction features and 508 standards.

Work within an SDLC process, collaborating closely with a multi-disciplinary team of business analysts, system engineers, product specialists, data modelers and developers to assess and analyze product’s technical requirements, and translate them into wireframes

Utilize rapid prototyping tools of AxurePR Pro software to generate low-fidelity wireframes to demonstrate structural and navigational approaches, and to develop high-fidelity 508 compliant prototypes of proposed designs.

Designed and implement compelling screen imagery, including icons and navigation elements using Adobe Photoshop to effectively communicate business and functional requirements.

Produced rapid design iterations based on client’s feedback, and technical constraints.

Created UI interaction flows, and defined user interaction details in UI specifications documents that used as a blueprint for the development;

Maintained constructive working relationships and effective lines of communications with government clients, senior staff, and all multi-disciplinary team members.

Managed multiple projects simultaneously in the deadline oriented environment, and see them through completion within or ahead of schedule.

Sr. Graphic and Web Designer ICF International Rockville, MD 2007-2011

Provided management of web and graphic projects in support of the contracts for National Institute of Health (NIH) and National Library of Medicine (NLM).

Overhauled design processes and procedures, streamlining production, tracking workflow and introducing learning initiatives.

Quality reviewed all projects for errors, correct all inconsistencies in graphics, text and color in final preparation for web publishing or provide instructions to team members on corrections.

Established goals, objectives, priorities, and commitments in the development of schedules, checklists or tasks utilizing project management side of SharePoint.

Transformed abstract concepts with minimal visualization into visually elegant web sites that reflects a user-centred orientation and excellent visual design, and adhere to existing design standards and usability principles, UI design best practices, including accessibility and 508 compliance;

Created and design distinctive graphic solutions for the web sites and the print publications from initial strategic planning to concept implementation.

Design custom web-site layout skins, web graphics, icons, animation, flash intros, complex vector artwork (illustrations, logos diagrams, graphs, objects, models, slides, and charts) utilizing extensive knowledge of Adobe Creative Suite and other graphic supporting software.

Sr. Visual Information Specialist NCI inc, NASA Headquarters Washington, DC 2004-2007

Contracted to National Aeronautics & Space Administration as Sr. Visual Information Specialist for NASA Headquarter’ s Design and Printing office.

Creatively designed and produced books, conference and meetings materials, monthly newsletters, annual reports, brochures, catalogs, posters, folders, pamphlets, events invitations and programs, podium/event pieces, custom die-cuts, covers for instruction manuals and reports, signage, CD/ DVD labels and jackets, awards certificates, exhibits, PowerPoint presentations, and 508 compliant PDFs.

Conceptualized and designed, or selected and acquired visual materials such as photographs, illustrations, diagrams, graphs, objects, models, slides, and charts.

Exercised judgment, ingenuity, creativity, and originality to produce, assemble and install three-dimensional exhibits structures based on design specification;

Streamlined NASA’s internal design department’s conversion from QuarkXpress to Adobe InDesign by training and mentoring team members in Adobe’s latest version of InDesign.

Conducted photo shoots of people and objects in studio and on-location.

Graphic Designer Design Central, Inc. Silver Spring, MD 1999-2004

Led planning and implementation of visual communication projects for Washington’s most prominent non-profits;

Conceptualized and designed all collateral materials;

Developed design concepts, prepared illustrations, photography, typography, website graphics, and coordinated production of a wide range of creative projects;

Performed computer system upgrades and maintenance and made purchase recommendations;

Maintained relationships with print vendors and managed press checks.

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