ROUSHAN Kr. SHARMA
Contact Information:
Mobile: 814-***-**** /889-***-****
Email:**************@*****.***
Present Address:
C/O: Subodh Sharma,#38,3rd cross,4thmain,
Balaginagar,Tavarekere
Bangaore-560029
Permanent Address:
C/O:R.S.Enterprise,Gulista Fancy Market, G.S.Road,
Shillong,Meghalaya-793001
Languages Known:
English(read & write)
Hindi (read & write)
Career Objective
Looking for challenging and responsible opportunity, to explore strengths and potentials in a professional organization to meet employer’s expectations.
Academic Qualification
B.E from S.I.E.T (Tumkur) affiliated to V.T.U with 60.58%. Batch 2009-2013
Intermediate passed out from B.K.Bajoria School (Shillong) in first class with 70.6%. Batch 2008-2009
S.S.C passed out from B.K.Bajoria School (Shillong ) in first class with 75.4%. Batch 2006-2007
Work experience:
Working as TAM (Technical Account Management) at Amazon Development center India Pvt Ltd
Working in AGS (Amazon Global Selling) department, supporting Indian seller to sell their products overseas.
Helping vendors in on-boarding process, managing their selling accounts.
Providing email and phone call support to Amazon. In vendors in all aspects.
Having a work experience on 20 months, worked as process associate at Flipkart.com.
Provided technical assistance for the online customers and managed returns.
Solving queries and incidents raised by the customers.
Monitored and Resolved high volumes of calls logged within the service level agreement (SLA).
Handled escalation calls.
Worked on new projects taken up by organization.
Worked with business process team to bring changes in the process
Provided training to the new joiners until on track.
Played a lead role within a team to represent the team across organisation organization.
Personal skills
Quick learner
Positive Attitude and good team player
Adaptable to newer environment
Personal Traits:
Good communication skills
Positive attitude
Determinant
Interests & Hobbies:
Playing hockey and cricket
Listening Music
Personal Details:
Father Name:
Rajnandan Sharma
Mother Name:
Rajkumari Sharma
Date of Birth : 24-01-1992
Gender : Male
Nationality : Indian
Marital Status : Single
Project Undertaken
MAIN PROJECT:
Role: Team member
Title: Wireless power transfer.
Description:
The main objective of the project is to develop a device for wireless power transfer. The concept of wireless power transfer was realized by Nikolas Tesla. Wireless power transfer can make a remarkable change in the field of the electrical engineering which eliminates the use conventional copper cables and current carrying wires. Based on this concept, the project is developed to transfer power within a small range. This project can be used for charging batteries those are physically not possible to be connected electrically such as pace makers.
Additional Qualification
Participated in Robotics Workshop conducted by mechanical department in S.I.E.T
Attended workshop on Embedded Systems by TEXAS INSTRUMENTS
Attended training program conducted by HLSQUARE Technologies on C
Declaration
I hereby declare that the information furnished above is factual to the best of my knowledge.
Place :Bangalore
(Roushan Kumar Sharma)
.