QA Analyst

Rajwinder Singh

Phone: 647-***-****/ Brampton ON – L6Y-3Y1 / ***********@*******.***

Professional Summary

Over 5+ years of extensive experience in Software Quality Assurance Testing as QA Analyst

Proficient in all stages of the Software Development Life Cycle and Testing Life Cycle. Worked in Agile environment to meet the business requirements.

Expert in Planning Quality Assurance and contributed to the identification and implementation of QA process improvement

Strong experience in implementing enterprise wide testing process

Solid experience in designing testing strategy, test plan and test metrics templates for various companies

Extensive experience in reviewing and understanding Business and System requirements

Experienced in developing and implementing Test strategy, Test Plans, created Test Cases, and Test Scripts for Manual and Automation testing

Strong knowledge of QA and software testing methodologies in creating and maintaining various end to end test process and procedures

Hands-on expertise in using Software testing tools like Quality Center and QTP for Smoke, Functional, End to End, UAT and Regression Testing

Expert in all phases of testing i.e. Smoke, Backend, Regression, Integration, System, GUI testing and initiated and assisted UAT session

Written and executed various QTP scripts for maintaining and enhancing the regression suites for regular monthly release

Hands on Experience in composing SQL Queries for retrieving data from various databases for data validation and backend testing

Capacity to analyze test results, presentation to stakeholders, report blockers, identifying issues, investigate root cause and suggest remedies, debugging by using JIRA

Excellent management, analytical, problem solving, communication and interpersonal skills

Ability to multitask effectively and meet deadlines, work independently with minimal or no supervision

Technical Proficiency

QA Tools : HP Load Runner, Quick Test Professional, Selenium, Win Runner, Fire Bug,

Bug Tracking Tools : JIRA, RATIONAL Clear Quest, Test Track Pro, Quality Center

Environment : Visual Basic 6.0, .NET, ASP 3.0, C, C++, Java, Pythons

RDBMS : SQL Server 2005, MySQL, Oracle 7.3, MS Access 2000

Scripting Languages : VB Script, Java Script, HTML, Shell Script

Operating Systems : WINDOWS 7 / XP / 2000, UNIX, AIX

Application Packages : MS Office, Visio, VI editor

Web Services : XML, SOAP UI, WebSphere6.1, APACHE TOMCAT

PROFESSIONAL EXPERIENCE:

Canadian Systems Nov 2011 – Present

QA Analyst

Worked as a quality assurance analyst in testing the integration of TelNet systems to IDS platform. The combined companies offer customers more ways to automate ordering system – including order entry, order processing, routing, mapping and a new enhanced intranet as well as an integrated inventory system across key business and conversion. These activities included during the integration of TelNet and IDS platform.

Responsibilities:

Prepared Test conditions, the high level capabilities of the system, based on the system’s requirements.

Prepared detailed Test Script used to execute system tests.

Developed Test for Functionality, Regression, Security, GUI and Database test

Created baseline scripts using Win Runner customized and enhanced them according to the application

Conducted Functional, System and Regression testing during various phases of the development using Win Runner.

Performed Regression upon receiving new builds and updated the scripts according to the new build

Provided supervisory level technical support in a large computing environment.

Troubleshooting, analysis and Performance Testing in an automated environment

Performed back-end testing by extensively using SQL queries to verify the integrity of the database

Prioritizing the bugs and keeping track of them through Defect Tracking

Interfaced with development team to point out bugs and retest fixed bugs

Environment: HTML, XML, CSS, UNIX, Java, VB Script, J2EE, EJB, JSP, Windows NT, Win Runner, Load Runner, Quality Center (Formerly Test Director), Hardware Testing.

RIM, Waterloo Nov-2009 – Oct-2011

QA Tester

RIM has many entities, Manufacturing plants, Distribution centers, VMI Hub, third party sales all over the world.This Application, which is a customer care advocate, provides installation of the new customer and the new services to the customer. The application consists of various modules like Activations, Payment, Maintenance, and Equipment.

Responsibilities:

Developed and executed SQL scripts to support the test cases.

Responsible for creating and maintaining test requirements and test conditions.

Ensured the quality of the data by performing positive/negative testing.

Performed manual and automation testing on mobile handsets which includes carrier testing, feature testing, network testing and application testing.

Prepared concise description of issues and defects found and completed successful follow up.

Developed and updated all testing processes and documents.

Provided suggestions on improving the QA processes with the QA team and Senior Managers.

Developed an efficient mentoring plan for new hires. Trained new team members effectively.

Prepare test specifications and test cases.

Carry out testing requirements and identify software deficiencies.

Record, track and report the status of bugs using Jira.

Participate in client implementations where software acceptance testing is required.

Participate in regular development meetings with an overview of the status of bugs and Enhancements.

Environment: Toad, oracle, SQL, Web sphere, Jira, UNIX, HP Quick Test Protocol, Client Server applications, Web Applications, Electronic Hardware’s, Mobile Handsets, Networking, Documentation, Windows.

Education:

Post Graduate diploma in Wireless Telecommunications

Humber Institute of Technology and Advanced Learning Toronto, Canada

Bachelor’s in Electronics and Computer Engineering

Punjab, India.

REFERENCES AVAILABLE UPON REQUEST

Rajwinder Singh.

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