Sales Manager
Resume:
RAYMOND CHU MBA
Email: *********@*****.***
Skill Set Summary Experienced channel sales professional/leader who has achieved maximum growth and market share by producing consultative sales revenue increases of 50% or more for diverse industries over the past 10 years.
PROFESSIONAL EXPERIENCE
2010 – present External Enterprise Solutions AE – Territory Manager Comcast Ethernet
Corporate objective is to obtain new mid-market business subscribers for video, Ethernet and advanced voice solutions
Primary tools to achieve this objective are as follows: cold in person visits and cold calls utilizing Comcast Business Class market intelligence
Secondary tool is managing and developing long-term vendor relationships to increase market penetration for example: property manager, client referrals and IT/voice professionals
Handle all customer service issues and concerns to facilitate a positive client experience
Manage and develop new construction builds within the assigned territory to ensure the projects are completed to expand penetration in the territory
Responsible for field training of new account executives on cold prospecting of potential clients
Ranked in the top ten % in the CA region and top 3-4% nationally in 2012
2007- 2008 Location Manager Hertz Corporation Oakland airport region
Responsible for the management of the day to day operations at 3 locations
Provide frequent reports on audits, timesheets, scheduling and night fleet management reports
Identify and remove team-selling impediments. Design and maintain incentives that will motivate the sales team
Ensure CSRs are skilled in selling principles, team selling, client relationship management and consultative sales
Integral member of HIP initiative, resulting in a reduction of weekly operational costs by 40-52 hrs in wages with no effect on the level of customer satisfaction
2007 Area Manager (External Wholesale channel) Countrywide Financial
Primary job duties include consultative sales and originating wholesale loan solutions from the mortgage companies and regional correspondent (institutional) mortgage companies to achieve assigned revenue growth targets within the product mix
Develop/manage databases, collect and analyze company demographics
Execute direct mail and email blast campaigns and identify emerging and higher growth market segments
Ensure account executives are skilled in selling principles, team selling, client relationship management and building consultative sales
Identify and remove team-selling impediments. Design and maintain incentives that will motivate the sales team
Ranked #3 in CA (increased sales production 60% from previous levels)5-6 million/month in production
2004 – 2006 External Wholesale Account Executive Downey Savings & Loan
Originate wholesale Alternative A credit loan solutions and develop consultative sales relationships with new/existing mortgage companies in the assigned territory (East Bay and San Francisco)
Extensive B2B wholesale sales/business development/consultative sales and relationship management to achieve assigned targets from current clients, and develop new corporate clients
Develop/manage databases, collect and analyze company demographics
Identify emerging and higher growth market segments
Ranked in the top 20% in CA (increased sales revenue by 50%)12-13 million/month in production
2002 - 2005 Graduate student California State University (Hayward Campus)
Full time MBA candidate in E-business Marketing
Cumulative GPA of 3.1 on 4.0 academic scale
1997 - 2000 Investment Advisor HSBC Securities Inc Toronto Ontario
Primary job duties include consultative sales to originate high net worth investment management solutions to achieve assigned revenue growth targets within the product mix
Develop/manage databases, collect and analyze company demographics
Execute direct mail and fax/email blast campaigns and identify emerging and higher growth market segments
Work closely with assigned brick and mortar banking center relationships to obtain investment assets
EDUCATION
California State University, Hayward (MBA E-Business)
Carleton University, Ottawa Canada (Bachelor of Arts)
Contact this candidate