Assistant Executive
Resume:
CAROL OSBORNE
Brampton, ON L6Y 1T8 s 647-***-**** s *************@*****.***
QUALIFICATIONS SUMMARY
A highly motivated, organized and resourceful Executive Assistant with over 19 years of solid experience exhibiting a strong work ethic and exceptional integrity. Well developed verbal and written communication skills, having the ability to communicate effectively at all levels within an organization. Excellent interpersonal skills and is a collaborative team player. Uses sound judgment and takes initiative to proactively identify problems and develop solutions. Skilled in Microsoft Office Suite, Outlook and Internet with a proven ability to multi-task.
PROFESSIONAL EXPERIENCE
BRIGHTPATH KIDS May, 2015 – Present
Executive Assistant to the CEO and Office Manager
Organizing, coordinating and attending monthly Board of Directors meetings, taking and transcribing minutes and ensuring minutes are approved by the Board, executed and filed; maintaining minute books
Calendar management, travel, and reconciliation of expenses for the CEO
Sun Life Benefit Administrator for a staff of 1,400
Ensuring office is functioning well, is well-equipped and problem solve when needed
Projects as assigned by the CEO, COO and Director of Human Resources
ST. STEPHEN’S COMMUNITY HOUSE (contract position) March, 2015 – May, 2015
Executive Assistant to the Executive Director and Associate Executive Director
Organizing, coordinating and attending monthly Board of Directors meetings, taking and transcribing minutes and ensuring minutes are approved by the Board, executed and filed; maintaining minute books
Organizing, coordinating and attending five (5) sub-committee meetings for the Board; taking and transcribing minutes
Part of the Operations Department, attend monthly meeting and following-up on action items
Attend monthly Management meetings to take minutes and follow-up on action items
Reconciling monthly expenses for the Executive Director and the Associate Executive Director
Projects as assigned by the ED and AED
THE CHRISTIAN & MISSIONARY ALLIANCE IN CANADA 2013 – October 2014
Executive Assistant to the Executive Vice-President
Coordinator for the organization’s 10-Year Strategic Plan, including Measurement & Evaluation of the Four Major Initiatives (Results Based Management)
Liaison between EVP and District Superintendents
Scripting and typing of all business correspondence for the EVP
Extensive calendar management using Microsoft Outlook
Developed and maintained an alert system for upcoming deadlines on incoming requests and events
Managed the President’s complex and frequently changing travel arrangements and coordinated the pre-planning of trips
Distributed company-wide announcements, booked conference rooms and coordinated catering for bi-annual Global Leadership Team Meetings, Board of Directors meetings and all individual corporate meetings called by the President’s Office
Processed travel expenses and reimbursements; monthly expense reports, VISA reconciliation and mileage reports for the President & EVP
Assisted the Executive Assistant to the President as required
PROFESSIONAL EXPERIENCE – continued
WORLD VISION CANADA 2010 – 2013
Administrative Assistant, President’s Office
Extensive and complex international travel arrangements for the President; main areas of travel were to the African and Asian continents; arranging additional phone package, cash advances, visas/invitation letters, and ensuring proper inoculation(s) were up-to-date for the President
Coordinate President’s Office functions involving 500 attendees; developing work breakdown structure, organizing all volunteers, assigning of duties, researching of outside vendors and negotiating requirements and cost and then drawing up a contract as outlined by our Procurement Department; heading a debrief meeting after each event and establish lessons learned
Set-up of internal and external meetings; securing the date, time and venue. As needed preparation of meals, snacks and IT requirements
Attend meetings to take minutes, and ensured all follow-up items were assigned and addressed
Reconciliation of monthly credit cards expenses, out-of-pocket expenses and mileage for the President and Director of President’s Office
Support Executive Assistant to the President
Dictaphone typing for the President
Maintained calendar for the Director, President’s Office
Document management for the company-wide operational audit; three Board of Directors members from International World Vision offices were conducting the audit. I was given tremendous accolades for the outstanding job in document management.
MISSISSAUGA HALTON LOCAL HEALTH
INTEGRATION NETWORK (MH LHIN) 2008 – 2010
Executive Assistant to Regional Chief Information Officer
. Maintained and organized CIOs strenuous calendar
Prioritized all commitments and administrating incoming mail and electronic mail to ensure smooth flow of daily schedule
Set up internal and external meetings, distributed agendas and supporting materials
Took and distributed all meeting minutes maintaining accurate record of information
Systemized all office procedures, creating templates and document storage resulting in office efficiency
Coordinated and organized monthly meetings within Regional eHealth department
Assisted Senior Project Managers in provincially funded projects by following up on meeting action items and reporting back any problem areas, circulating all meeting reoccurrences for 2010 to all project team members including updates as they become available.
SONITROL SECURITY 2001 - 2009
Central Station Supervisor 2001-2009 (part-time)
Central Station Administrative Assistant 2007-2008
Trained and assisted eight employees with new software programs
Developed a new method for employee performance reviews, influencing employee objectives and reduced the length of time to complete reviews
Recommended a system to the Sales Department for follow-up and closing addendums on security systems which increased revenues
Monitored over 1,800 security systems using audio and alarm signals, calling police and fire when necessary and following up until the situation was attended by emergency personnel
Monitored video camera systems, responding as necessary
Handled extensive customer service issues, either from call list people, to company executives, retail employees, and trouble-shooting where necessary
Supervised week-end staff, ensuring all work complete, accurate, and alarms handled correctly
Provided training to upgrade knowledge of staff
PROFESSIONAL EXPERIENCE – continued
SONY BMG 2006 – 2009
Coordinator, Legal & Licensing
Responsible for licensing and artist’s contracts, ensuring fully executed, copies delivered and originals sent off-site to vault storage
Merged Sony and BMG corporate artist files to ensure all pertinent documentation was accounted for and entered into artist electronic database
Assisted onsite legal counsel; followed up on customs documents for artists coming into Canada
Oversaw the ordering of artist’s sponsorship materials through Bell Canada and Sony Electronics
Managed two major house accounts, receiving and analyzing orders, eliminating unlicensed requests, inventory availability and following up on backorders
HOLLINGER INC. 2004 –2006
Assistant to Corporate Secretary
Organized and coordinated all Board of Directors, Audit Committee and Compensation Committee meetings
Ensured all minutes were viewed by the Board, executed and filed; maintained all minute books
Created weekly report for Board of Directors and called legal representation to resolve board queries
Oversaw corporate library, keeping record of documents taken and replaced
Finalized corporate news releases through the corporate counsel and news wire facility
NTN/NETWORKS NORTH/CHELL GROUP 1995 - 2004
Administrative Assistant to Sales & Marketing 1995-1997
Executive Assistant to the President & CEO 1997-2002
Board Liaison
Coordinated and organized all Annual General Meetings and news releases having strong communication with corporate legal counsel
Liaised between President and shareholders, monitored daily stock activity and worked effectively with Public Relations firm on a daily basis
Initiated and organized the printing, collating, and binding of a 176-page report - 1500 copies – in 48 hours
Oversaw office management including human resources, building maintenance and accounting functions with the trust and support from the Senior Management team
Chaired Social Committee and Health and Safety committee meetings
Chaired Company Policy & Procedure Committee and developed an organizational Policy & Procedures Manual maintaining equity throughout the entire organization
Organized off-site sales meetings, company barbecues and Christmas functions
Prepared, administered and trained employees on company stock options
EDUCATION AND PROFESSIONAL TRAINING
Basic Project Management – enrolled at Sheridan College
Tools & Techniques for Project Management – Trillium Healthcare
Time Management – Fred Pryor
Event Planning – Fred Pryor
LEAN (Project Management) – Beginner
Honors in Business Certificate - Toronto School of Business
VOLUNTEER ACTIVITIES
Ontario Correctional Institution – “The Bridge”
Regeneration - Brampton
Vice-Chair, Board of Directors, and Outreach and Visioning Committee Member at
St. Bartholomew’s United Church
REFERENCES - Available upon request
Contact this candidate