Customer Service Sales
Resume:
LaTricia S Ray
Jackson, MS *****
*************@*****.***
OBJECTIVE
To secure a position in which I may utilize my skills and experience in exceptional sales and customer service striving to ensure satisfaction on all customer encounters. Highly motivated sales associate with extensive Customer Service and Sales and Managerial experience.
QUALIFICATIONS
Over thirteen years of outstanding teller managerial experience and focused customer sales and service skills. Many of my high performing duties as Branch Service Leader include managing six tellers,completing adminstrative reports,provide approvals, help with customer problem solving, basic teller functions that include maintaining money supply as a vault custodian under dual control. Experienced in ten key operations as well as data entry, I also possess great attributes that ensure accurate and speedy transactions to provide great customer service to all valued customers I am very driven and I am very knowledgeable in bank policies and procedures and an expert in uncovering customer needs and getting the right product that fits their needs .I have also received numerous awards recognizing me for my experience with great customer service and also great scores for the Gallup poll. I am a dedicated, driven, and energetic employee that this very proficient in the work I produce.
SUMMARY OF SKILLS
Conflict Resolution
Customer needs Assessments
Sales Experience
Cold Calling
Customer Satisfaction
10- Key
Computer Proficient (Microsoft Word,Excel,Power Point,and Outlook)
WORK EXPERIENCE
Regions Bank
February 2014- Present
Branch Service Leader I I
Advance America
September 2013- December 2013
Assistant Manager
Magnolia Federal Credit Union
December 2012- September 2013
Member Service Representative
Wachovia Bank/Wells Fargo
March 2008- July 2012
Teller / Backup Lead Teller
Trustmark National Bank
August 2006- January 2008
Teller
Bright Ideas Enrichment Center
February 2004- July 2006
Assistant Office Manager
EDUCATION
Wingfield High School- Diploma 2002
Hinds Community College- Major Psychology 2003-2005
References
Latoya Morgan - 601-***-**** owner of At Ease Hair Design
LaCarla Friday 769-***-**** Wells Fargo Lead Teller
Angela Martin - 601-***-**** or 601-***-**** Trustmark Operations
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