Medical Office

Felicia S. Tyre

***** **** **.

Roswell, Ga *****

770-***-**** (cell)

*****************@*****.***(e-mail)

Executive Summary:

Over 7 years experience in the medical field, a vast range of medical terminology, medical billing, CPT and ICD-9 and ICD-10 coding, Insurance verification including commercial insurances as well as Medicaid and other CMR’S, and EMR such as Misys, Dentrix, Athena, Epic, NextGen, Clinicsource, Allscripts, and eClinicalWorks.

Education:

Chattahoochee Technical College: Currently attending for Healthcare Management

Model High- 2000-2004 Received High school diploma

Recent Accomplishments:

2012 Volunteer at Tri for Kids Special Olympics at Darlington

2011 Certified Trainer

2009 Type 40-50wmp, vast knowledge of Microsoft office, excel, power point, medical billing, medical terminology

Brief of Work History

Dr. Ruth Clemens (OBGYN)

April 2015-Current

Opening Office, Working up charts, checking in patients and getting them to do their updated paperwork

I would verify benefits, collect co-pays, call in prescriptions, check-out, write mammogram orders, schedule surgeries and procedures, check benefits for procedures and how much will be owed at the time of procedure.

Throughout the day I would work on claim denials and payment denials and resubmit claims

I would do the ordering of supplies, mail out pap letters, Dexa letters, run labs. post payments, and work EOB’s and payment, resubmit claims, and close office at night.

I would answer a very busy multi line phones, and make sure all scheduling was done and correct

At the end of the day I would run all end of day reports and close the office at night

July 2012- Feb 2014:

Dr. Martha Boone LLC (Urologist Practice)

Front desk check in and check out

Collection of all monies and took payments over the phone, mailed out monthly payment statements, billing and coding completed at the end of each day.

End of day report completed every afternoon to tally total monies collected, number of patients seen that day, and total charges for the day.

Called and verify insurance benefits on all new patients or if they had an insurance change or haven’t been seen in quite a while.

I would sit down with the patient and explain how each benefit works and pays, created insurance claims daily and following up on old claims, scheduling new & existing patients, calling and confirming patient appointments at last 3 days out and made sure new patient had their new patient portal completed, scanning all old and new paperwork into Athena, I completed daily reports that were in my inbox on a daily basis, faxed consultation and evaluation letters to the patient’s primary care physician, answered phones, also helped nurses triage patients and help with vitals, completed pre certs and prior authorizations for office visits and surgeries if any needed, completed all patient referrals and got them scheduled, helped the nurses call in prescriptions, assisted the doctor on any needs that she may require, made sure the office was clean, tidy, and looked presentable, and did whatever I could to make the patients happy because they of course always come first.

Jan 2010-July 2012

Digestive Healthcare of Georgia: (Gastroenterologist Practice)

Front desk check in/out procedure scheduler. Duties included checking in patients verifying insurance, collecting co-pays. Collecting new patient paperwork, answering multi line phones. Scheduling appointments for existing patients, new patients, and procedures for four doctors. P

Physician Assistant. Collecting medical records from patients or other doctor offices and filling the information into patient’s charts, making new patient charts, making sure charts were kept updated. Faxing and distributing faxes from other facilities to each doctor and distributing mail for each doctor, scheduling lab work, and checking out patients at the end of the visit and posting payments and also running and end of day report.

Advance for Kids: 2006-2010 (Medical Pediatric Rehab Clinic)

Opening and closing office, marketing all the doctors in surrounding areas, Scheduling answering multi line phones, daily patient filling. Pulling patient charts, Insurance verification, end on month reports, entering new patient information. Making new patient charts. Taking payments daily and posting charges. Ordering office and medical supplies, generating doctor’s orders for signature. Scanning and archiving charts. Billing and inputting patient notes

Creekmur Corp: 2006-2010

Waitress/Assistant Manager, Opening/closing taking care of any customer issue. Answering phone’s ordering restaurant supplies. Making and adjusting schedule, daily cleaning taking daily cash outs, totaling deposit and bank runs daily. New hiring orientation and paper work.

Floyd Home Care: 2004-2006 (Home Care Agency)

Scheduler and officer manager. Working on multiple therapists schedule daily, making new patients filing/daily billing/ answering multi line phones. Ordering medical supplies, inputting admissions, discharges, and follow up information. Inputting patient daily notes, cleaning, generating orders for doctors to sign, and payroll

References:

Available upon request

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