Sales Engineer

Objective:

To obtain employment as a Network Engineer with a progressive, growth oriented technology driven company that is seeking an individual to drive expanded revenue and growth.

Professional Experience:

Technical Sales Engineer – Garland Technology, Buffalo NY

4/2013 – 9/2014

Responsible for providing client facing professional product presentations.

Provides support to regional sales managers to drive revenue, opportunities and increased deal size.

Engages with customers to identify needs and provides solutions that exceed client expectations.

Integrates solutions with existing systems to minimize customer costs.

Interfaces with engineering to bring new features and fixes for the product line.

Technical Sales Engineer – Network Critical, Buffalo NY

1/2011 – 4/2013

Responsible for providing client facing professional product presentations.

Provides support to regional sales managers to drive revenue, opportunities and increased deal size.

Engages with customers to identify needs and provides solutions that exceed client expectations.

Integrates solutions with existing systems to minimize customer costs.

Interfaces with engineering to bring new features and fixes for the product line.

NOC Operator – Tyco Electronics, Buffalo NY

4/2008 – 2/2009

NOC Operator for the Statewide Wireless Network (SWN) build out for the state of New York.

Responsibilities included remote monitoring, troubleshooting, administration, and maintenance of Cisco routers, switches, and Windows 2003 servers.

Network Administrator – Adesa, Akron NY

11/2002 – 3/2008

Maintained Cisco routers and switches, HP switches and wireless access points.

Installed, maintained, and administered Windows 2000 and 2003 servers, and Windows XP workstations.

Administered Nortel telecomm systems.

Provided end user support for workstation and software issues.

Assisted with the deployment of new servers, switches, routers, wireless technologies, and other equipment at auction sites throughout the northeast region

Installed live Internet sales computer equipment (LiveBlock) for salvage locations throughout the northeast.

Network Administrator – Acme Electric Corporation, Cuba NY

6/2001 – 11/2002

Installed, configured and maintained Cisco routers and HP switches.

Installed, configured, and administered Windows NT 4.0 servers and Novell 5.1 servers.

Administered and maintained Microsoft Exchange Server, IIS, and Internet services.

Redesigned the network to segregate the two Cuba NY divisions into standalone LANs when they were sold.

Upgraded the Novell Netware 4.11 environment to Novell Netware 5.1.

Converted the network protocol from IPX/SPX to TCP/IP.

Professional Experience: (continued)

Network Administrator – Columbus McKinnon, Amherst NY

12/1999 – 6/2001

Configured, installed, and maintained Cisco and HP routers, Paradyne CSU/DSU's, and various networking equipment for use on Frame Relay for over 30 locations.

Configured, installed, and administered Novell Netware 4.11 and 5.1 servers, Windows NT 4.0 servers, and Linux servers.

Brought acquired sites online including ordering data circuits and merging existing servers and other infrastructure into the Columbus McKinnon network environment.

Upgraded the Novell Netware 4.11 servers to Novell Netware 5.1. This included conversion to NDPS printing and the elimination of the IPX/SPX protocol to leave a pure IP environment.

Upgraded the sites from HP to Cisco 2600 series routers. This included upgrading the 56K circuits to appropriate bandwidths on T1 circuits and utilizing integrated CSU/DSU's in the Cisco routers.

Redesigned the entire NDS tree for optimization over a WAN to eliminate unnecessary bandwidth.

Technical Support Specialist – Gibraltar Steel, Buffalo NY

4/1990 – 12/1999

Configured, installed, and maintained Cisco and IBM routers, Adtran CSU/DSU's, and various other networking equipment for use on Frame Relay and IBR WAN circuits for over 30 locations.

Configured, installed, and administered Windows NT 4.0 servers, Windows NT Terminal Server, Microsoft Exchange Server, Microsoft Proxy Server, Microsoft IIS Server, and Novell 4.11 servers.

Integrated communications between IBM mainframes, UNIX servers, IBM AS/400 servers, Novell servers, and Windows NT servers to facilitate ease of data exchange.

Managed the PC support personnel. This included mentoring and training the personnel.

Implemented a dedicated pipe to the Internet and establishing email and proxy services utilizing Microsoft Exchange Server and Microsoft Proxy Server.

Upgraded the original base of IBM and Microm routers to Cisco 2500 and 3600 series routers. This included upgrading the circuits to appropriate bandwidths on T1 circuits.

Converted the disparate networking protocols to TCP/IP to eliminate the continuous network problems that existed when initially assuming the WAN responsibilities.

Education:

ITT Technical Institute – Getzville, NY Graduated March 2011

Associate of Science Degree in Computer Networking Systems GPA 4.0

Cisco Certified Networking Associate – (CCNA) Certification 9/2006

Certified Novell Administrator – (CNA) Certification 2/1999

Organizations and Volunteer Activities:

Infragard – an organization developed by the FBI and Homeland security that is dedicated to national security.

Alpha Beta Kappa Honor Society – inducted November 2010 for academic excellence and community involvement.

Teaching Assistant and Tutor at ITT Technical Institute – Getzville, NY 9/2010 – 1/2011

Contact this candidate