Sheena Price
Johnson AR, *****
*************@*****.***
Summary
Enthusiastic Help Desk professional seeking to benefit on IT Department with complex technical knowledge and strong time management skills. Skilled at building rapport with diverse individuals while handling complex technical issues. Vast knowledge of web application, software, and framework
Highlights
DHCP/DNS Ethernet and Firewall proficient
LAN aptitude
Proficient in phone, printer, and security
Meticulous and organized
Work well with staff and customers
Service Oriented
Excels under pressure
WORK EXPERIENCE
Watco Springdale, AR
Title: Transportation Assistant
Dates of Employment: Mar 2015 – June
Created loads for customers
Data entry, while answering phones and multitasking
Source Gas Fayetteville, AR
Title: Customer Service Rep
Dates of Employment: Nov 2014 – March 2015
Helped customers decide what type of products they needed based on their needs.
Resolved customer’s complaints without issues
CompuCom Systems, Inc. Bentonville, AR
Title: Customer Service Rep
Dates of Employment: Sep 2013 – Oct 2014
Helped customers decide what type of products they needed based on their needs.
Handle inbound and outbound calls worldwide.
Cargill Meat So lutions
Title: Haccp Tech
Dates of Employment: April 2007- Aug 2013
Handled governmental documentation paperwork hourly
Checked portions of products hourly to meet USDA guidelines