Management Manager

JAMES SHEA

*** ****** ***

New City, New York ***56

Email: **********@*****.*** Mobile Phone: 845-***-****

I am a focused, highly collaborative, energetic, change agent with over 25 years of global experience. I am a highly effective communicator, transparent and committed to the success of people, programs and the company. I have successfully grown and developed high performing teams spanning Insurance, Investment Banking, Capital Markets, Retail Banking and Technology Consulting. I have spent most of my career working and driving transformations and mergers across technology, finance, and operations. I am entrepreneurial and have led and incubated my own consulting companies focused on delivering solutions for small, medium and large corporations. My work experiences include directing the Transformations of Finance, Underwriting Operations, Claims, Investments, Treasury and Actuarial functions for Insurers.

Significant experience in managing and delivering large multi year programs across financial services providers; including full policy and claims systems implementations, process reengineering to support business strategies and development and implementation of data management strategies to support the business growth.

Professional Experience

Private Advisory Services

Currently working with a US based insurer driving the implementation of a $21 Million claims solutions for their commercial and personal lines. I am currently running the claims program with an agile approach utilizing a series of highly collaborative clearly focused daily scrums, user story developments and remediating backlog items to insure the timely delivery of the first rollout

Driving the business requirements process for a new legal management solution

AIG (2014 to June 2015)

Senior Leader/Global Program Manager

Responsible the development of a strategic vision and roadmap for the transformation of CCAR and Financial Project reporting

Create alignment with the policy underwriting solutions, multiple claims solutions to provide better source to reporting capability. Utilizing data virtualization to provide indicative reporting utilizing Qlikview

Drive and support the ongoing development of the Enhanced Data Modeling Capabilities to support CCAR (Comprehensive Capital Analysis Review) forecasting for Assets (i.e., Equities, Derivatives, and Fixed Income instruments) Liabilities (i.e. Life, Retirement, Property and Casualty lines of businesses utilizing a variety of modeling tools to project over 9, 13 and 200 quarters based on product. Applied rigorous mix of agile and six sigma concepts to improve cycle time

Create alignment across the Property, Casualty, Life and Retirement businesses, Claims and Reinsurance for the efficient collection of data to support the implementation of a common planning, projection and consolidation financial platform which serve as a basis of key inputs into the CCAR (e.g., Igloo, GGY Axis, Prophet) modeling as well as produce a consolidated balance sheet and cash flow by legal entity

Developed and built the business and technology architectures roadmaps to support and meet regulatory and capital requirements by the Federal Reserve and local country requirements

Tools utilized SAP, HANA, Igloo, GGY AXIS, Prophet, Axiom, Cognos, Qlikview

Global Insurers (2008 to 2013)

Program Leader Contractor

Underwriting Operations, Claims, Actuarial, Reinsurance, Finance, Treasury, Investments and Technology

Zurich 2010 – 2013 - Contractor

Strategic leader of key programs

Responsible for project teams delivering integrated source (e.g., Quote to bind) to report (e.g. financial complex solutions) and the full lifecycle in between for the P&C lines of business

Focused on the successful transformation of the Business Aligned Applications for a large Property and Casualty Insurer with the ultimate goal of making it easier for brokers to conduct business with “ease of use” technology solutions

Developed strategic vision for each of these units resulting in a target operating model, target set of process and data transformation

Led the direction and consolidation of numerous underwriting platforms to common set of platforms supporting long tail and short tail businesses in the US

Designed, developed, and implemented a global captive for Underwriting Operations, Claims, Finance, Treasury and Actuarial

(NDA – Startup Insurer) 2008 – 2009 - Contractor

Defined and implemented a global shared services vision focused on managing transactional and analytical functions for key areas Claims, Underwriting Operations, and Reinsurance accounting

Responsible for the design, development and implementation of a data harmonization strategy to improve the reserving and reporting of financial results

Efficiencies attained, yielded 25% reductions in operating expenses with improved levels of service

Responsible for improving the US capital management and dividend strategies

Develop and implement strategies for remediation of poorly performing businesses

Devised strategy for finance, operations, claims and technology which enabled the insurer to make strategic acquisitions and partnerships to gain competitive advantage and absorb new business lines with limited disruption and an optimized support structure

Booz Allen Hamilton (2007 to 2008)

Principal Manager/Senior Associate

Working with a financial services organization I was responsible for managing a team to enhance reporting capabilities to address US GAAP accounting standards. Activities included: on demand balance sheet and income statement generation solution. Integration of the cost accounting systems. Better control over financial data

Managed the selection of SAP as a solution for a global Insurance and Reinsurance corporation. The opportunity was to find a suitable financial application with multiple currency features that would enable the organization to standardize on a common platform

Responsible for implementing a shared services design and model for a large Global Reinsurance provider. The opportunity led to a 35% reduction in run rate expenses. The opportunity realized the savings in 12 months. This savings enabled the insurer to fund the consolidation of their accounting systems across three global geographies

Deliver a large complex application rationalization, data migration and solution strategies for the same insurance organization. The goal was to improve the overall ability of the organization to gain competitive advantage on a global scale

Responsible for the design and execution of a global project management office for a major investment bank

Research and generate “thought leadership” pieces around key industry issues and developments. Re-engineer business processes, using knowledge of available products and services to create “best practices” solutions for insurance and financial services clients

Consultant New York, New York (2004 – 2007)

As an independent consultant Mr. Shea has worked with a major insurance organization and several hedge funds and investment banks. Mr. Shea provided management oversight over technology and operational business processes. Utilized Agile Project Management techniques to ensure quick accurate results for the successful delivery of these Programs

Responsible for leading a team of business analysts to address the optimization of business processes for a large US Insurance P&C company. Responsible for improving the workflow and business case development for the purposes of improving the use of technology for a Specialty lines business

Working with a Multi-line insurance company Mr. Shea was responsible for developing a company-wide business process reengineering effort to identify opportunities and develop specific improvement recommendations. Created detailed process and systems designs. Designed organization target operating models. Developed implementation plans and measures to track progress. Implementation of a specialty lines business application transformation program a enabling new capabilities

Responsible for developing an outsourcing strategy for a major retail bank that consisted of working with multiple providers including Mphasis, Cognizant and Virtusa. Managed the execution of the contracts and the transitioning of roles and responsibilities to onsite and offsite resources

BusinessEdge Solutions – New York, New York (2002 – 2004)

Solutions Partner

Responsible for the refocusing of Finance, Technology and Operations of a US Based P&C Company. This initiative led to the reorganization of the underwriting support functions and the realignment of the claims division.

Developed financial systems integration plan for a recently merged Multi Channel General Insurer. Responsibilities included choosing the optimal financial systems solution

Successfully delivered major programs for a retail bank that included a new retail contact system, information management strategy, and a centralized Quality Management organization

Developed a program management office for a Global Investment Bank to manage the resources and dependencies necessary to deliver successful projects that were critical to the bank

Developed a program to assess quality of applications being delivered to a Global Investment bank.

Developed processes for an investment bank to establish better metrics for cost per trade reporting and activities

Executive Consulting Group – New York, New York (2000 – 2002)

Executive Vice President/Owner

Provided guidance to a property and casualty insurance company that was facing a number of business and technology challenges. Defined business process models to better support the business infrastructure and developed technology solutions to take advantage of the new processes and business requirements.

Developed operational risk assessments and risk mitigation strategies for several large MGA’s

Developed a solutions for financial personnel to find better ways to manage financial functions such as management and cost management techniques

Led the development of co-sourcing and offshoring models to mid tier banks and a large reinsurer

Deutsche Bank – New York, New York (1999 – 2000)

COO Finance and Technology (Americas)

Managed a budget of $400 million for the Americas

Responsible for the integration of Bankers Trust finance, operations and technology groups into new Deutsche Bank operating model including financial process improvements, cost control, and organizational structures

Established program management office in order to more effectively manage large-scale financial and technology projects which include the decommissioning of legacy accounting systems and migration to SAP

JP Morgan/Morgan Guaranty Trust Co. – New York, New York (1994 – 1999)

Chief Operating Officer, Global Technology and Operations

Global responsibility for a $350 million budget

Morgan Stanley & Company – New York, New York (1991 - 1994)

Financial Systems Manager and Controller

Price Waterhouse – New York, New York (1989 - 1991)

Financial Risk Management Senior Consultant

Bankers Trust – New York, New York (1988 - 1989)

Global Markets Trading, Foreign Exchange and Government Securities

Sample solutions and skillsets:

Microsoft Project, Visio, Excel, PowerPoint, Access, VB, SQL

DuckCreek, AQS, Guidewire Claimcenter, ProCede, Towers Watson IGLOO, GGY AXIS, Prophet, Ratings engines

Market Data, Telecommunications IVR, IPC Turret Solutions for Trading, Cloud Bursting

Quantitative Modeling utilizing Igloo, GGY AXIS, Mathematica

ERP Solutions including: Workday, PeopleSoft, SAP, Oracle Financials, Qlikview, Tableau, Oracle, DB2, HANA

Mr. Shea holds a BS from St. Johns University in Quantitative Analysis and Econometric Studies

References will be furnished upon request.

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