Manager Customer Service
Resume:
STEVE LEVICH
Beaverton, OR 97007
Email - **********@*****.***
OBJECTIVE: To find a challenging employment opportunity in the semiconductor or electronics industry.
EXPERIENCE:
Tokyo Electron
Field Service Engineer (Sept 2012 – Aug 2014)
Performs on-site repair, inspection and modification of various types or Tokyo Electron’s semiconductor processing equipment. Product lines includes wet etch, dry etch, and clean track at Intel’s Fabs. Resolves equipment problems and manages equipment modifications while coordinating with TEL management and Intel tool owners to minimize equipment downtime. Instructs Intel manufacturing technicians on system operation and maintenance while remaining current on TEL’s training and product roadmaps.
Cruise Holidays, Portland, OR (June 2004 – April 2010)
Owner / Entrepreneur
Cruise Holidays of Portland a startup company, reached sales of over 3 million in the first five years of operation. Cruise Holidays received many franchise awards for sales performance, customer service, and operational practices.
Intel Corporation, Hillsboro, OR
Manager Server Group Marketing (February 1998 – April 2003)
Managed group that developed and implemented the strategy for all marketing operations for the Enterprise Server Group (ESG). Responsibilities included development of all product messaging and collateral, detailed customer success stories, and all trade shows for the group. Also, helped set server product direction, and defined server product road-map.
Intel Corporation, Hillsboro, OR
Manager Enterprise ISV Program (May 1994 – January 1998)
Managed staff that built relationships with the top tier Enterprise Independent Software Vendors (ISVs). Objectives included direction of engineering group’s efforts to port applications from existing RISC based platforms to Intel based server platforms. Also, developed joint marketing efforts to promote application’s benefits of running on Intel based platforms. Applications included SAP AG, Bann, PeopleSoft, Oracle Financials, etc. Databases included Microsoft SQL Server, Oracle, Informix, etc.
Sequent Computer Systems, Beaverton, OR (June 1990 - May 1994)
Product Manager
Managed online transaction processing products for the company’s symmetric multiprocessing computer systems.
Midec Software, Huntington Beach, CA (June 1988 – June 1990)
Project Manager
Company developed Manufacturing Resource Planning Software for Tandem Computers. Designed and implemented a MRP II system for Hughes Aircraft manufacturing facility. System directed automated hardware and robotic systems that directed all operations at the plant.
EDUCATION:
Oregon Institute of Technology
B.S. Electrical Engineering Technology, 2012 – Now (Part-time, Senior Status)
Portland Community College, Portland, OR
A.A.S., Degree Microelectronics Technology
A.A.S., Degree Solar Voltaic Manufacturing Technology
University of California, Irvine, CA
B.S. Computer Science
CERTIFICATIONS:
Level 1 & Level 2 training of Tokyo Electron Celestia+ products
NCRC Gold Certification
AWARDS:
Received 2 Intel Achievement Awards
Presidents List PCC Microelectronics
REFERENCES:
Available upon request
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