Paralegal, Legal Assistant, Legal Executive, Legal Secretary
Resume:
Valerie Gonzalez
*******************@*****.***
Objective
A dedicated, well trained and skilled business professional. I have versatile support experience including customer support, help desk, technical support, and data entry. Pursuing a career in paralegal/legal assistant, office assistant or receptionist.
Skills
Administrative Support Microsoft Office 2010/2008
Payroll & Data Entry Excel
Customer Service Skills Word
Verbal & Communication Skills PowerPoint
Meeting & Event Planning Salesforce
Multi-task Contactual
Payroll & Data Entry Company Provided Software
Teambuilding & Leadership Skills Legal Verbiage Knowledge
Time Management Skills Documenting accounts in the PCI apply application Meeting Deadlines Interpersonal Skills
Analyzing Information Drafting Documents
Process Improvement Scanning/Faxing documents
Informing Others & Emphasizing Excellence Knowledge of Blue & Green book citation
Attention to Detail & Thoroughness Well Organized
Experience
Aperia Solutions-Business Analyst January 2012- Current
Data entry, Technical Support/Help Desk Representative
Support Desk for merchant organization to complete the Payment Card Industries Data Security Standards Validation. PCI services include assessing an organizations compliance with the PCI data security standards by evaluating how the merchant organization handles and protects the cardholder’s information.
Handle all initial merchant contact via incoming calls. Assist in defining the scope of the organizations cardholder environment. PCI Specialists assist merchants with validation tools to teach a merchant about the handling of sensitive card data and help assure their PCI compliance, plus terminal verification, scanning, merchant education on the importance of the cardholder environment.
Input information into Word/outlook very familiar with Word 2010 application.
Main job responsibility is to support the merchant in scanning/testing their Internet Network to check for vulnerabilities that could compromise their cardholder environment. Assist PCI Validation and receive PCI Certificate.
All American Car Wash & Lube June 2010 - January 2012
Sales Associate/Data entry
Duties include greeting clients and receiving deliveries Customer Service; interact with multiple customers, sale services, cash handling/tender, payroll, data entry of sales and order. Ensure each customer receives outstanding service, Maintain awareness of all promotions and advertisements, Execute the daily operational, day-to-day goals and priorities assigned by store management.
Education:
Denton High School -Graduate 2009
Collin College- Associates Degree and Paralegal Certificate- Present-Spring 2016
Classes Completed: Family Law, Federal Civil Litigation, Torts, Intellectual Property, Legal Writing/Research, Wills Trusts & Probate, CLA Exam Review
References: Available upon request
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