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Customer Service Medical

Location:
Hayward, CA
Posted:
November 20, 2015

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Resume:

Shivon Dutt

***** ****** ****, *******, ** *****

510-***-****, ******.****@*****.***

Objective: Trained professional with a financial background seeking a challenging position that will allow my medical and business skills, as well as my and educational, to provide optimal service to your organization.

Education:

Heald College, Hayward, CA

Associate in Applied Science Degree in Medical Insurance Billing and Coding

Expected: April 2015

Skills/Qualifications:

-Bilingual in English and Hindi

-Assign CPT, ICD – 9, ICD 10 and HCPCS

-Microsoft office suite

-Collection procedures

-Medical Terminology

-Software applications

-Insurance billing procedures

-Maintain medical records

-Data entry

-Coding of disease

-Medical Manager Software

-Letter and memo formats

-Procedural and diagnostic coding

-Major health plan forms

-Use the coding reference books

-Code disease and procedures for all body systems

-Analyzing and retrieving patient data

Work Experience:

Healthcare Medical Billing and Financial Services, Hayward, CA 01/15 – 04/15

Medical Biller

-Daily deposit posting

-Checking eTAR Initial and updating information

-Processing Medicare co-insurance billing

-Filling patient records

-Processing and mail statements

-Phone courtesy collection and process collection letters

-Monthly batch Medi-Cal Eligibility for all Medi-Cal patients

-Updating Excel sheets for deposits

Kamps Propane, Hayward, CA 12/12 – Present

Customer Service Representative

-Reports to the store manager

-Managing the answering machines or service for the phone

-Maintaining store records

-Relays all operational concerns, customer concerns and customer requests to management

-Assist in resolving inquiries regarding customer’s account, fuel needs and service needs

-Provide clerical support isupport to include typing, filing, mail pereparation, data entry, cash balancing and deposit along with balancing daily reports.

-Processing accounts receivable and collections of account receivable

-Setting customer accounts, files and maintaining accurate records

-Office operations, completing periodical reports for the office,

-Support the marketing team

-Promote the sales of appliances and services with the prospective and existing customer s as to their merits, benefits and safety

Bank of the West, San Francisco, CA 11/10 - 12/12

Bank Teller

-Performed money transaction

-Assisted customers with banking needs

Wells Fargo Bank, San Mateo 11/07 - 11/10

Lead Teller

-Performed money transaction and foreign exchange

-Filling and data entry

-Assisted customers with banking needs

-Assist management for audit



Contact this candidate