Customer Service Sales

Jacqueline A. Colon

*** ****** ****** ***. ** Jersey City, NJ 07306

Email, **********@*****.***

Phone: 201-***-****

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OBJECTIVE To obtain a full-time position within the retail industry that will allow me to utilize and enhance my educational and

professional experience.

EDUCATION Berkeley College New York, New York

Candidate for a Bachelor of Science Degree

Major: Fashion Marketing and Management

GPA: 3.5

Anticipated Date for Graduation: May 2016

SKILLS Computer Skills: Microsoft Word,Excel, PowerPoint, Project and typing 55 wpm.

Interpersonal Skills: Notable interpersonal skills; capacity to relate to all levels of management, staff, and customers. Outstanding work ethic, integrity, thoroughness, energetic, enthusiastic and committed to corporate goals.

Languages: Fluent in English and Arabic, conversational in Spanish.

WORK EXPERIENCE

06/2010-Current Jamie Sadock @ Golf, Inc New York, New York

DKNY Golf, Inc

Retail Production Coordinator

BTI Program

Create/maintain fabric & trim chart

Ensure raw materials are ordered for all necessary samples/market samples

Advises factories of contact information for where they order materials

Send out sample yardage to appropriate factories, also keep factories informed & updated with deliveries & changes

Create/update/maintain seasonal composite sheets

Provide updated version at weekly team meetings

Work with Design from initial concept stage through final comments

Hand off to production all final approval samples, color card approvals & raw material approvals so production team has standards to follow

Organize, maintain & sign off on all development invoices

Manager gives final approval

Work with Design to help source raw materials (fabric, leathers, hardware, trims, etc.)

Source & develop relationships with new vendors

Act as factory liaison for all Product Development needs

Be responsible for unpacking, hanging, re-tagging, checking-in, and packing samples for various categories on a daily basis

Update appropriate departments when samples are received, checked-in and shipped

Maintain knowledge of location and status of samples at any given time throughout the production process

Manage disposition of samples following photo shoot

Assists in all areas of production when needed

04/2008- 06/2010 Jamie Sadock @ Golf, Inc New York, New York

DKNY Golf, Inc

Customer Service Specialist

BTI Program

Assisting personal buyers for major sporting chains

Support floor sales associates with help to ensure quality and excellence

Develop staff schedules and execute officers calendars

Update employee information with Accelerator

Controls all ordering of administrative, sales and service supplies

Supervises all deliveries, as well as maintains all pick up and drop offs

Occasionally assist administrative/reception when necessary to ensure quicker work flow

Provides coverage for call outs and vacationing employees

Contact this candidate