Medical Assistant, Medical Receptionist, Nursing Assistant.

Gutlande Y Germain

* ******** ******, #*

Reading, MA 01867

*********@*****.***

781-***-**** home 857-***-**** cell

Medical Assistant / Nursing Assistant / Medical Secretary/Administrative Assistant and Medical Receptionist

SUMMARY

Medical Assistant and with Administrative skills, operate multi-line phone system, schedule and confirm medical appointments. Strong comprehension of medical terminology, computer experience includes MS Word, Excel, PowerPoint, Access, Fast and accurate, quick learner with procedures and methods. Demonstrated record of high performance standards, including attention to schedules, deadlines, budgets and quality of work. Great communication skills, compassionate and dependable. Fluent in English, Spanish, French and Haitian Creole.

EXPERIENCE

Right @Home – Bedford, MA 2012- present

Nursing Assistant

Provide in- home care and assistance to elderly clients who reside in Middlesex County. Our clients needed assistance with daily living activities, housekeeping, meal preparation, transportation, home visits and companionship.

Help and assist patients that had Dementia, Alzheimer’s disease, or needed end of life care.

Consistently recorded the daily and nightly activities. Reported all changes to the supervisor or the nurse in charge.

Volunteer work

Town of Reading Senior Center Reading, MA 2015- Present

Receptionist

Welcome visitors at the center or on the telephone.

Answer or refer inquiries.

Direct visitors by maintaining employee and department directories; giving instructions.

Maintains security by following procedures; monitoring logbook; issuing visitor badges.

Gutlande Y Germain

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Lahey Health Medical Center – Burlington, MA 2005 - 2015

Medical Assistant

Prepared pre-visit charts. Escorted patients to rooms, screening, Rx reconciliation, room prep, occupancy, assist and review intake forms.

Recorded vital signs, specimen processing, post visit document retrieval, lab order processing. Scheduled follow-up appointments and maintained and prepared Cystoscopies for use.

Answered the phone calls, transfer, take message, send tasks out to the nurses and the Doctor’s, stock all room at the end of the day.

Concord Health Center Concord, MA 2004-2005

Activities Assistant back-up reception

Planed and implemented activities for seniors in the assisted living home and scheduled room times for activities.

Escorted and assisted individuals during activities. Covered the main reception desk as needed.

Bear Hill Nursing Home Stoneham, MA 2001- 2003

Certified Nursing Assistant

Performed duties and cared for patients in nursing home under the direction of nursing and medical staff.

Assisted resident’s with basic activities and daily living needs. Recorded vital signs, food and fluid intake, output as directed.

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EDUCATION

The Career Place: Microsoft Office Suite Woburn, MA

Bryman Institute Campus: Medical Assistant Certificate Brookline, MA

American Red Cross: Nursing aid Assistant Certificate Brookline, MA

Blaine Beauty School: Cosmetologists License Malden, MA

Miami Edison Senior High - General Studies Diploma Miami, FL

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